本文關(guān)鍵詞：基于雙因素理論的Y航空公司地勤人員激勵(lì)體系優(yōu)化研究　出處：《云南大學(xué)》2014年碩士論文　論文類型：學(xué)位論文

  更多相關(guān)文章： 雙因素理論 Y航空公司 地勤人員 激勵(lì)機(jī)制

【摘要】：赫茨伯格的雙因素理論認(rèn)為：保健因素是引起員工情緒不滿的因素,激勵(lì)因素是引起員工情緒滿意的因素,這兩種因素在一定程度上是相互獨(dú)立的。在對(duì)航空公司地勤人員的管理中需要特別的注意,需要正確區(qū)分哪些因素是保健因素,哪些因素是激勵(lì)因素,通過(guò)改善工作環(huán)境、加強(qiáng)監(jiān)督管理等,提供適度的保健因素,積極預(yù)防不滿意感的出現(xiàn),同時(shí)通過(guò)工作內(nèi)容的豐富化、加強(qiáng)績(jī)效考核等,強(qiáng)化激勵(lì)因素,激勵(lì)員工達(dá)到一定的工作目的。目前,在Y航空公司地勤人員管理的過(guò)程中混淆了保健因素和激勵(lì)因素,把保健因素和激勵(lì)因素混為一談,認(rèn)為都是激勵(lì),分不清保健因素和激勵(lì)因素的區(qū)別,錯(cuò)把“保健”當(dāng)成“激勵(lì)”給予員工結(jié)果員工只是沒(méi)有了不滿情緒,卻沒(méi)有滿意,結(jié)果進(jìn)入了誤區(qū),達(dá)不到激勵(lì)的效果。 本文在研究過(guò)程中主要針對(duì)Y航空公司地勤人員的現(xiàn)狀,對(duì)該公司地勤人員的性別、年齡結(jié)構(gòu)、學(xué)歷、入職時(shí)間等進(jìn)行調(diào)查,同時(shí)利用問(wèn)卷的形式對(duì)該航空公司地勤員工在工作過(guò)程中的激勵(lì)因素和保健因素進(jìn)行了調(diào)查,通過(guò)分析產(chǎn)生這些問(wèn)題的原因,提出基于雙因素理論的Y航空公司地勤人員激勵(lì)優(yōu)化構(gòu)建,以此來(lái)不斷提高該航空公司地勤人員在今后工作過(guò)程中的滿意度。
[Abstract]:Herzberg's two factor theory argues: health factors caused emotional dissatisfaction, incentive factors caused emotional satisfaction, these two factors are independent of each other in a certain extent. Need a special note on the airline ground staff management, need to distinguish between what factors are health factors what factors are incentives to improve the working environment, strengthen supervision and management, to provide appropriate health factors, active prevention is not satisfaction, at the same time, through the work of rich content, strengthening performance appraisal, strengthen incentive factors, motivate employees to achieve certain objectives of the work. At present, in the process of Y airline ground staff in the confusion of the management of health factors and incentive factors, the confused health factors and incentives that are incentive, unclear health factors and incentive factors of the region Don't mistake the "health care" as an incentive to give employees, but the result is that employees are not satisfied, but they are not satisfied. The result has gone wrong, and can not achieve the incentive effect.
This paper according to the present situation of Y airline ground staff, on the ground staff gender, age structure, education, induction time were investigated, using the form of questionnaire, the airline ground staff in the work process of the incentive factors and health factors were investigated. The reasons for these problems through the analysis, put forward to optimize the construction of the incentive theory of double factors of Y airline ground staff based on, in order to enhance the airline ground staff satisfaction in the work process in the future.

【學(xué)位授予單位】：云南大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：F562.6;F272.92

【參考文獻(xiàn)】

相關(guān)期刊論文 前10條

1 劉云;保健和激勵(lì)因素對(duì)員工激勵(lì)作用的調(diào)查分析[J];重慶工商大學(xué)學(xué)報(bào).西部論壇;2005年04期

2 陳麗君;;激勵(lì)體制在現(xiàn)代企業(yè)管理中的運(yùn)用[J];東南大學(xué)學(xué)報(bào)(哲學(xué)社會(huì)科學(xué)版);2011年S1期

3 黃培倫;李鴻雁;;知識(shí)型員工激勵(lì)因素研究評(píng)述[J];科技管理研究;2007年01期

4 楊春華;中外知識(shí)型員工激勵(lì)因素比較分析[J];科技進(jìn)步與對(duì)策;2004年06期

5 王飛飛;;我國(guó)知識(shí)型員工及其激勵(lì)因素研究述評(píng)[J];企業(yè)導(dǎo)報(bào);2009年12期

6 羅登輝;李紅革;吳翠玉;;赫茨伯格的雙因素理論與企業(yè)文化管理[J];企業(yè)家天地下半月刊(理論版);2007年06期

7 林阿妙;;雙因素理論在知識(shí)型員工激勵(lì)中的運(yùn)用[J];中共福建省委黨校學(xué)報(bào);2010年07期

8 冉棋文,王勝華,吳明星;全面薪酬戰(zhàn)略——知識(shí)型員工激勵(lì)機(jī)制[J];西南交通大學(xué)學(xué)報(bào)(社會(huì)科學(xué)版);2004年01期

9 郝志華;王華;;淺談激勵(lì)在企業(yè)管理中的運(yùn)用[J];中國(guó)商貿(mào);2011年17期

10 李瑞芳;讓顧客和員工都滿意 ──訪北京昆侖飯店總經(jīng)理李金文先生[J];中國(guó)人力資源開(kāi)發(fā);2001年01期

，

本文編號(hào)：1358767