管理型機場是當前世界大型機場運營管理模式的發(fā)展趨勢,在國際機場協(xié)會ACI排名中名列前茅的世界各先進機場都多數(shù)是管理型機場的典范。隨著國民經(jīng)濟的快速增長,我國實現(xiàn)大型機場由直接經(jīng)營型向管理型轉(zhuǎn)變的任務(wù)緊迫,中國民航總局亦在2020年初發(fā)布了《中國民航四型機場建設(shè)行動綱要（2020-2035年）》,明確了我國機場向管理型轉(zhuǎn)變的目標。機場管理模式轉(zhuǎn)型主要通過四種經(jīng)營模式,即特許經(jīng)營模式、業(yè)務(wù)外包管理模式、投資主體多元化模式、機場建設(shè)規(guī)�；Ｊ�。其中,機場專業(yè)保障業(yè)務(wù)外包是今年來發(fā)展的新趨勢。隨著我國各行各業(yè)專業(yè)技術(shù)及管理水平的不斷提高,公眾對機場服務(wù)專業(yè)化水平有更高的要求。以高技術(shù)產(chǎn)業(yè)、信息服務(wù)業(yè)、創(chuàng)新人才和創(chuàng)新文化為核心的創(chuàng)新資源在機場管理業(yè)發(fā)展中愈益發(fā)揮更為重要的作用,業(yè)務(wù)外包模式不僅是機場管理模式創(chuàng)新發(fā)展中的必然趨勢,也是是機場發(fā)展專業(yè)化和高級化的產(chǎn)物。本文作者以白云機場為主要研究對象,通過對機場管理模式轉(zhuǎn)型背景下業(yè)務(wù)外包的概念和發(fā)展模式進行探討研究,了解機場管理管理模式轉(zhuǎn)型的背景、業(yè)務(wù)外包的定義、前期案例、發(fā)展過程、對機場管理方帶來的利益與風險,為白云機場業(yè)務(wù)外包發(fā)展和管理優(yōu)化提供理... 

【文章來源】：廣東外語外貿(mào)大學廣東省

【文章頁數(shù)】：87 頁

【學位級別】：碩士

【文章目錄】：
ACKNOWLEDGEMENTS
ABSTRACT
摘要
LIST OF ABBREVIATIONS
Chapter I Introduction
    1.1 Research Background and Significance
        1.1.1 CAAC Outline of Action for Four Characteristic Airport Construction
        1.1.2 Transformation and development of China airport management mode
        1.1.3 Main contents of management-oriented airports
        1.1.4 Purpose and significance of the study
    1.2 Research Methods and Framework
        1.2.1 Research Methods
        1.2.2 Research framework
Chapter Ⅱ Literature review
    2.1 Basic theories of business outsourcing
        2.1.1 The theory of Division of Labor
        2.1.2 The theories of comparative advantage
        2.1.3 Value chain theory
        2.1.4 Core competitiveness theory
        2.1.5 Summary
    2.2 Studies on the practice of business outsourcing
        2.2.1 Studies on business outsourcing of domestic and foreign enterprises
        2.2.2 Studies on Business Outsourcing of Airport Enterprises
    2.3 Research gap
Chapter Ⅲ Case Description
    3.1 External environment analysis
    3.2 Basic information about Baiyun Airport
        3.2.1 Development and current situation of Baiyun Airport
        3.2.2 Main business and performance of Baiyun Airport
        3.2.3 Competition of Baiyun Airport
        3.2.4 Analysis of Baiyun Airport Management Organization
    3.3 Development Status of Baiyun Airport outsourcing
        3.3.1 Franchise development of Baiyun Airport
        3.3.2 Baiyun Airport Business Outsourcing
Chapter Ⅳ Investigation and Analysis of Baiyun Airport Business Outsourcing
    4.1 Industry investigation
        4.1.1 Comparison of advanced airports management modes in the world
        4.1.2 Comparison of airport outsourcing management modes in China
    4.2 The cases of airport outsourcing
        4.2.1 Analysis on outsourcing management of Singapore Changi Airport
        4.2.2 Hong Kong Airport facilities and equipment management outsourcingexperience
    4.3 Analysis on business outsourcing management of Baiyun Airport
        4.3.1 Present problems
        4.3.2 Interview survey
    4.4 Questionnaire survey
        4.4.1 Design of questionnaire
        4.4.2 Questionnaire distribution and collection
        4.4.3 Questionnaire analysis
        4.4.4 Findings
Chapter Ⅴ Scheme Design For Baiyun Airport Business Outsourcing ManagementOptimization
    5.1 Baiyun Airport outsourcing decision making and management optimizationplan
    5.2 The objectives
    5.3 Solution overview
        5.3.1 Framework of Baiyun Airport business outsourcing managementoptimization
        5.3.2 Support plan
Chapter Ⅵ Conclusions and Implications for Future Research
    6.1 Conclusions
    6.2 Limitations and Implications
REFERENCE
AppendixⅠ:Interview Survey
AppendixⅡ:Questionnaire Survey


【參考文獻】：
期刊論文
[1]從樟宜機場現(xiàn)狀淺談我國大中型機場的高質(zhì)量發(fā)展之道[J]. 于福全.  民航管理. 2019(03)
[2]機場管理模式創(chuàng)新探究[J]. 朱魏巍.  中國市場. 2016(51)
[3]業(yè)務(wù)外包分階段風險因素識別與風險規(guī)避研究[J]. 盧宇,何有世.  科技進步與對策. 2017(05)
[4]機場業(yè)務(wù)外包管理模式及策略研究[J]. 羅小鵬.  經(jīng)營管理者. 2014(32)
[5]中外機場管理模式比較與中國機場管理模式探討[J]. 劉明.  經(jīng)濟問題探索. 2007(11)
[6]大型機場運營管理模式轉(zhuǎn)型探討[J]. 譚庭狀,廖俊國.  中國民用航空. 2007(03)
[7]企業(yè)外包關(guān)系中的信任建立機制[J]. 徐姝.  管理科學文摘. 2006(12)
[8]企業(yè)業(yè)務(wù)外包決策模型研究[J]. 馮艷飛,賀丹.  當代經(jīng)理人. 2006(13)
[9]西方業(yè)務(wù)外包研究成果評介[J]. 徐姝.  外國經(jīng)濟與管理. 2003(12)
[10]試析日本企業(yè)的業(yè)務(wù)外包戰(zhàn)略[J]. 孫明貴.  外國經(jīng)濟與管理. 2002(03)

碩士論文
[1]我國機場特許經(jīng)營模式選擇研究[D]. 陳力暢.中國民航大學 2015



本文編號：3149731