山東航空公司安全管理體系實施研究
發(fā)布時間：2018-10-23 10:26
【摘要】：隨著社會和經(jīng)濟的發(fā)展,越來越多的人選擇了乘坐飛機出行,民航運輸成為了日益大眾化的交通運輸方式。雖然民航運輸是世界上最安全的交通工具,但民航發(fā)展的永恒主題依然是航空安全問題。航空安全管理理念也已經(jīng)從最初的機械時期發(fā)展到了目前的系統(tǒng)安全管理時期。在系統(tǒng)安全管理時期,最顯著的特點就是引入了安全管理體系(Safety Management System,以下簡稱SMS)這一“工具箱”,使安全管理實現(xiàn)了從事后到事前、從開環(huán)到閉環(huán)、從個人到組織、從局部到系統(tǒng)的重大轉(zhuǎn)變。山東航空公司作為一家中型的航空公司,于2010年5月順利通過了局方的SMS合格審定,成為繼廈門航空公司之后的全國第二家通過SMS合格審定的航空公司,并初步建立了符合公司實情的SMS。但由于中國民航企業(yè)的SMS還處于起步階段,這方面的研究還很少,沒有太多經(jīng)驗可以借鑒,所以山東航空公司的SMS在實施的過程中也遇到了一系列的問題。本文找出這些存在的問題并進行分析,并提出山東航空公司SMS實施的改進建議,來提高山東航空公司的安全管理水平,有利于公司更好更快發(fā)展,并為其他航空公司提供借鑒,為行業(yè)的安全運行提供有力保障,降低事故率,提高整個行業(yè)的安全管理水平。 在研究方法上,本文采用了文獻法、理論研究法、調(diào)查研究法、實證分析法、比較研究法等方法。 本文在介紹安全管理相關(guān)理論的基礎(chǔ)上,對山東航空公司及其SMS的實施現(xiàn)狀進行了介紹。山東航空公司的SMS包括政策、風(fēng)險管理、安全保證和安全促進這四大組成部分。筆者從這四大組成部分入手,介紹每個部分在山東航空公司的實施現(xiàn)狀。然后分析實施過程中存在的問題,主要包括：員工參與度不高,SMS理念沒有深入人心；手冊規(guī)章落實不到位；風(fēng)險管控不到位；安全信息的數(shù)量和質(zhì)量有待提高；安全信息分析利用不充分；安全監(jiān)控不到位；員工安全教育培訓(xùn)的效果不理想。最后借鑒國內(nèi)外先進航空公司SMS實施經(jīng)驗,針對山東航空公司SMS實施過程中存在的問題分別找出對應(yīng)的改進措施,包括建立安全文化評估體系,形成全員參與的文化氛圍；嚴(yán)肅懲處違規(guī)違章行為,突出規(guī)章標(biāo)準(zhǔn)的強制性；建立風(fēng)險管理模型,增加安全投入,提高風(fēng)險管控能力；建立規(guī)范明確、通暢無礙的安全信息收集渠道；建立安全信息管理平臺,充分發(fā)揮安全信息功能；開發(fā)有效的系統(tǒng)監(jiān)控方法和平臺,提高安全監(jiān)控能力；分層次、針對性開展教育和培訓(xùn),提高培訓(xùn)效果。 根據(jù)論文分析,本文得出如下結(jié)論：必須轉(zhuǎn)變思想,創(chuàng)新管理理念,注重方法研究,狠抓措施落實,來改進山東航空公司SMS的實施現(xiàn)狀。
[Abstract]:With the development of society and economy, more and more people choose to travel by air. Although civil aviation transportation is the safest means of transportation in the world, the eternal theme of the development of civil aviation is still aviation security. The concept of aviation safety management has also developed from the initial mechanical period to the current system safety management period. In the period of system security management, the most remarkable feature is the introduction of the "toolbox" of (Safety Management System, (security management system), which makes the security management realize from afterwards to beforehand, from open loop to close loop, from individual to organization. A major shift from part to system. Shandong Airlines, as a medium-sized airline, successfully passed the SMS qualification of the bureau in May 2010, becoming the second airline in China to pass SMS qualification after Xiamen Airlines. And has established the SMS. which accords with the company's reality preliminarily. However, because the SMS of China civil aviation enterprise is still in its infancy, the research on this aspect is still few, and there is not much experience to learn from it, so the SMS of Shandong Airlines has encountered a series of problems in the process of implementation. This paper finds out these problems and analyzes them, and puts forward some suggestions to improve the safety management level of Shandong Airlines SMS, which is beneficial to the better and faster development of Shandong Airlines, and provides reference for other airlines. To provide a strong guarantee for the safe operation of the industry, reduce the accident rate, and improve the safety management level of the whole industry. In terms of research methods, this paper adopts literature method, theoretical research method, investigation research method, empirical analysis method, comparative research method and so on. On the basis of introducing the theory of safety management, this paper introduces Shandong Airlines and its implementation status of SMS. Shandong Airlines SMS includes four components: policy, risk management, safety assurance and safety promotion. From these four parts, the author introduces the implementation status of each part in Shandong Airlines. Then analyze the problems in the process of implementation, including: the low level of employee participation, the concept of SMS is not popular; the manual is not in place; the risk control is not in place; the quantity and quality of security information need to be improved; The analysis and utilization of safety information is not sufficient, the safety monitoring is not in place, and the effect of safety education and training for staff is not satisfactory. Finally, referring to the SMS implementation experience of domestic and foreign advanced airlines, the corresponding improvement measures are found out for the problems existing in the implementation process of Shandong Airlines SMS, including the establishment of a safety culture evaluation system and the formation of a cultural atmosphere in which all members participate; Strictly punish violations and regulations, highlight the mandatory rules and regulations; establish a risk management model, increase safety input, improve risk control ability; establish clear and clear safe information collection channels; Establish security information management platform, give full play to the function of security information; develop effective system monitoring methods and platforms, improve the ability of security monitoring; carry out education and training in different levels, improve the training effect. According to the analysis of the paper, this paper draws the following conclusions: we must change our ideas, innovate the management idea, pay attention to the research of methods, and pay close attention to the implementation of measures to improve the present situation of SMS implementation in Shandong Airlines.
【學(xué)位授予單位】：中國海洋大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2012
【分類號】：V328;F562.6
本文編號：2288959
[Abstract]:With the development of society and economy, more and more people choose to travel by air. Although civil aviation transportation is the safest means of transportation in the world, the eternal theme of the development of civil aviation is still aviation security. The concept of aviation safety management has also developed from the initial mechanical period to the current system safety management period. In the period of system security management, the most remarkable feature is the introduction of the "toolbox" of (Safety Management System, (security management system), which makes the security management realize from afterwards to beforehand, from open loop to close loop, from individual to organization. A major shift from part to system. Shandong Airlines, as a medium-sized airline, successfully passed the SMS qualification of the bureau in May 2010, becoming the second airline in China to pass SMS qualification after Xiamen Airlines. And has established the SMS. which accords with the company's reality preliminarily. However, because the SMS of China civil aviation enterprise is still in its infancy, the research on this aspect is still few, and there is not much experience to learn from it, so the SMS of Shandong Airlines has encountered a series of problems in the process of implementation. This paper finds out these problems and analyzes them, and puts forward some suggestions to improve the safety management level of Shandong Airlines SMS, which is beneficial to the better and faster development of Shandong Airlines, and provides reference for other airlines. To provide a strong guarantee for the safe operation of the industry, reduce the accident rate, and improve the safety management level of the whole industry. In terms of research methods, this paper adopts literature method, theoretical research method, investigation research method, empirical analysis method, comparative research method and so on. On the basis of introducing the theory of safety management, this paper introduces Shandong Airlines and its implementation status of SMS. Shandong Airlines SMS includes four components: policy, risk management, safety assurance and safety promotion. From these four parts, the author introduces the implementation status of each part in Shandong Airlines. Then analyze the problems in the process of implementation, including: the low level of employee participation, the concept of SMS is not popular; the manual is not in place; the risk control is not in place; the quantity and quality of security information need to be improved; The analysis and utilization of safety information is not sufficient, the safety monitoring is not in place, and the effect of safety education and training for staff is not satisfactory. Finally, referring to the SMS implementation experience of domestic and foreign advanced airlines, the corresponding improvement measures are found out for the problems existing in the implementation process of Shandong Airlines SMS, including the establishment of a safety culture evaluation system and the formation of a cultural atmosphere in which all members participate; Strictly punish violations and regulations, highlight the mandatory rules and regulations; establish a risk management model, increase safety input, improve risk control ability; establish clear and clear safe information collection channels; Establish security information management platform, give full play to the function of security information; develop effective system monitoring methods and platforms, improve the ability of security monitoring; carry out education and training in different levels, improve the training effect. According to the analysis of the paper, this paper draws the following conclusions: we must change our ideas, innovate the management idea, pay attention to the research of methods, and pay close attention to the implementation of measures to improve the present situation of SMS implementation in Shandong Airlines.
【學(xué)位授予單位】：中國海洋大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2012
【分類號】：V328;F562.6
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