道路冷鏈運輸服務質(zhì)量控制體系研究
[Abstract]:To promote the development of road cold chain transportation is one of the important contents of the structural reform on the supply side of road transport. Generally speaking, the development of cold chain logistics in China is still in its infancy. Compared with the developed countries, there is still a big gap with the demand for economic and social development. The circulation rate of cold chain is low, the infrastructure is insufficient and the market operation is not standardized. In particular, the cold chain "broken chain" problem is prominent, which affects the efficiency and quality of cold chain logistics service. In this paper, the quality control system of road cold chain transportation is studied. In this paper, the development situation of road cold chain transportation at home and abroad, the equipment of road cold chain transportation facilities at home and abroad, the application of road cold chain transportation technology at home and abroad are studied through literature and field investigation. This paper compares and analyzes the main problems existing in road cold chain transportation in China, summarizes the theoretical methods of road transport quality control at home and abroad, applies fish bone analysis and HACCP method to influence the quality of various elements of road cold chain transportation. The harms and key control points of each link of transportation are analyzed, and the corresponding quality control measures are put forward, including the technical requirements of facilities and equipment, the requirements of operators, the operation process control, the quality control system of enterprises, the technical requirements of the facilities and equipment of the road cold chain transportation, the operation process control and the quality control system of the enterprise. Quality evaluation and tracing, information technology application and other aspects of the construction of road cold chain transport service quality control system; the road cold chain transport quality empirical evaluation; in the road transport enterprises and industry management two levels, Some policy suggestions are put forward to improve the service quality of road cold chain transportation in China. The research results of this paper can be used for reference to optimize the quality management system and technical measures of road cold chain transportation enterprises, and can also provide a reference for formulating the technical standard of road cold chain transportation quality management. Because of my limited level, the service quality control system of cold chain transportation in this paper needs to be further optimized on the basis of continuous practice. At the same time, more in-depth research should be carried out on the facilities, transportation tools, information monitoring and management technology that affect the quality of road cold chain transportation.
【學位授予單位】:大連海事大學
【學位級別】:碩士
【學位授予年份】:2017
【分類號】:F542.6
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