本文選題：商務(wù)結(jié)算 + 信息化　； 參考：《大連海事大學(xué)》2013年碩士論文

【摘要】：對集裝箱運(yùn)輸及代理業(yè)公司而言,商務(wù)結(jié)算工作是企業(yè)內(nèi)控管理的重要一個環(huán)節(jié),緊密的銜接了業(yè)務(wù)和財(cái)務(wù)工作。其支持和促進(jìn)著前端的業(yè)務(wù)維護(hù)和拓展,最大程度的體現(xiàn)出前端的業(yè)務(wù)效果,加快資金周轉(zhuǎn)、提升生產(chǎn)效力、統(tǒng)一客商管理、規(guī)范業(yè)務(wù)操作、降低經(jīng)營風(fēng)險(xiǎn)、并向財(cái)務(wù)系統(tǒng)提供著真實(shí)準(zhǔn)確且符合內(nèi)外財(cái)務(wù)要求的收支利數(shù)據(jù),保障著后端財(cái)務(wù)管理的真實(shí)和嚴(yán)謹(jǐn)。 A公司,作為世界領(lǐng)先的集裝箱承運(yùn)人,航線已經(jīng)覆蓋全球,其下有著堅(jiān)實(shí)而龐大的代理隊(duì)伍,子母公司聯(lián)合協(xié)助共同向客戶提供著完整的集裝箱運(yùn)輸及船貨代服務(wù)。從經(jīng)營和管理現(xiàn)狀來看,各地的商務(wù)結(jié)算管理水平參差不齊；由于重業(yè)務(wù)、重財(cái)務(wù)、而輕商務(wù)結(jié)算的現(xiàn)狀,造成管理的斷檔,增加了企業(yè)的經(jīng)營風(fēng)險(xiǎn)和內(nèi)耗,不同程度的降低了生產(chǎn)效率。由于業(yè)務(wù)系統(tǒng)、財(cái)務(wù)系統(tǒng)推進(jìn)的不同步,造成了系統(tǒng)之間的集成度相對松散,目前普遍存在用戶在多套系統(tǒng)中大量的重復(fù)勞動,從工作效率和數(shù)據(jù)質(zhì)量上面均受到不同程度的制約。 本文從商務(wù)結(jié)算信息化管理的背景、意義、概念、研究方法和理論、發(fā)展趨勢入手,以A工作作為研究對象,采用調(diào)查法、實(shí)例研究法,調(diào)研各地商務(wù)結(jié)算管理的現(xiàn)狀,通過問題診斷,確定了導(dǎo)致目前商務(wù)結(jié)算管理不規(guī)范的幾大因素：組織架構(gòu)和職能劃分不清晰,商務(wù)結(jié)算管理體系不健全,信息系統(tǒng)不集成等。 基于問題診斷的結(jié)果,本文根據(jù)商務(wù)結(jié)算信息化管理的發(fā)展趨勢、A公司的實(shí)際情況和管理要求,提出A公司設(shè)計(jì)統(tǒng)一的商務(wù)結(jié)算信息化管理的應(yīng)對策略。基于該策略,從業(yè)務(wù)流程和信息系統(tǒng)能力兩方面,對診斷確定的幾方面具體問題,分別提出具有較強(qiáng)針對性和操作性的對策。統(tǒng)一的商務(wù)結(jié)算信息化管理工作,經(jīng)過實(shí)施和推廣后,預(yù)期可以普遍改善目前的問題,規(guī)避潛在的風(fēng)險(xiǎn)、明顯提高數(shù)據(jù)質(zhì)量和勞動效率,綜合提供企業(yè)的整體管理水平,更好地保障A公司全球集裝箱及代理業(yè)的開展。
[Abstract]:For container transportation and agency companies, business settlement is an important part of internal control and management of enterprises, closely linked with business and financial work. It supports and promotes the business maintenance and expansion of the front end, reflects the front end business effect to the greatest extent, speeds up the capital turnover, enhances the production efficiency, unifies the customer management, standardizes the business operation, reduces the management risk, It also provides true and accurate income and expenditure profit data to the financial system, which ensures the truth and rigor of the back-end financial management. A company, as the world's leading container carrier, the route has covered the world, under its solid and huge team of agents, sub-mother company jointly assist to provide customers with a complete container transport and ship-freight forwarding services. Judging from the current situation of operation and management, the level of business settlement management in various places is uneven; because of the emphasis on business and financial affairs, but not on the status quo of business settlement, this has resulted in a broken file of management, which has increased the business risk and internal friction of an enterprise. The production efficiency is reduced in varying degrees. Due to the non-synchronization of the business system and the financial system, the integration degree between the systems is relatively loose. At present, there is a large amount of repeated work by the user in many sets of systems. From the work efficiency and data quality are subject to varying degrees of constraints. This paper starts with the background, meaning, concept, research method and theory, development trend of business settlement information management, taking A work as research object, adopting investigation method, case study method, investigating the present situation of business settlement management in various places. Through the diagnosis of the problems several factors which lead to the non-standard business settlement management are determined: the organizational structure and function division is not clear the business settlement management system is not perfect the information system is not integrated and so on. Based on the result of problem diagnosis, according to the development trend of information management of business settlement and the actual situation and management requirements of company A, this paper puts forward the corresponding strategy of designing unified information management for business settlement of company A. Based on this strategy, several specific problems in diagnosis and determination are put forward from two aspects of business process and information system capability, respectively, which have strong pertinence and maneuverability. After the implementation and promotion of the unified business settlement information management, it is expected that the current problems can be generally improved, the potential risks can be avoided, the data quality and labor efficiency can be significantly improved, and the overall management level of the enterprise can be comprehensively provided. Better protect A company's global container and agency industry.
【學(xué)位授予單位】：大連海事大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F275;F551

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