本文關(guān)鍵詞：蒙古國旅游業(yè)人力資源管理與開發(fā)研究　出處：《青島科技大學》2017年碩士論文　論文類型：學位論文

  更多相關(guān)文章： 旅游 人力資源 管理 開發(fā) 蒙古國

【摘要】：旅游業(yè)是蒙古國經(jīng)濟發(fā)展的支柱產(chǎn)業(yè),而蒙古國旅游業(yè)人力資源管理與開發(fā)是至關(guān)重要。從1990年蒙古國實施民主改革之后,作為一個生態(tài)和綠色產(chǎn)業(yè),蒙古國旅游業(yè)得到較快發(fā)展,但是蒙古國旅游業(yè)發(fā)展遇到瓶頸,究其根本是蒙古國旅游業(yè)人力資源管理和開發(fā)存在問題,旅游企業(yè)人力資源開發(fā)水平相對較弱,旅游從業(yè)人員服務(wù)水平有待提高,缺乏旅游相關(guān)的系統(tǒng)培訓等諸多問題。針對存在的問題,分為六部分進行研究:(1)緒論。簡單介紹了選題背景、選題目的、選題意義、國內(nèi)外研究現(xiàn)狀、研究對象及方法、研究思路及框架。(2)蒙古國旅游業(yè)人力資源管理與開發(fā)研究基礎(chǔ)。界定了相關(guān)概念,旅游產(chǎn)業(yè)、旅游、旅客和導(dǎo)游;描述了相關(guān)的理論基礎(chǔ),國家競爭優(yōu)勢理論、人力資本理論和雙因素理論;介紹了蒙古國旅游業(yè)情況。(3)蒙古國旅游業(yè)人力資源開發(fā)與管理現(xiàn)狀。分兩部分介紹:蒙古國旅游業(yè)人力資源存在與管理、蒙古國旅游業(yè)人力資源開發(fā)。(4)蒙古國旅游業(yè)人力資源開發(fā)與管理中存在的問題及分析。指出了蒙古國旅游業(yè)存在的諸多問題,根本問題為人力資源問題,并基于PESTEL進行了分析。(5)改進蒙古國旅游業(yè)人力資源開發(fā)與管理的對策與建議,分別從政府、企業(yè)、個人三方面進行展開。(6)結(jié)論與總結(jié)。本文研讀了中國和蒙古國相關(guān)文獻,描述了蒙古國旅游業(yè)人力資源管理及人力資源開發(fā)的重要意義,分析了蒙古國旅游業(yè)人力資源管理與開發(fā)、管理與開發(fā)現(xiàn)狀。研究了蒙古國旅游業(yè)結(jié)構(gòu)、雇傭關(guān)系、薪酬水平和結(jié)構(gòu)、人力資源學歷教育現(xiàn)狀、企業(yè)培訓與開發(fā)、蒙古國旅游業(yè)存在的諸多問題。實證分析了基于PESTEL的蒙古國旅游業(yè)人力資源管理與開發(fā)分析�；诜治鼋Y(jié)果,提出了促進蒙古國旅游業(yè)人力資源管理與開發(fā)的對策建議。
[Abstract]:Tourism is the pillar industry of Mongolia's economic development, and the human resource management and development of Mongolian tourism is very important. Since 1990, Mongolia has implemented democratic reform, as an ecological and green industry. The tourism industry of Mongolia has been developing rapidly, but the development of tourism in Mongolia has encountered the bottleneck, which is fundamentally due to the existing problems in the management and development of human resources in tourism industry of Mongolia, and the level of human resources development of tourism enterprises is relatively weak. Tourism practitioners need to improve the level of service, lack of tourism-related system training and many other problems. In view of the existing problems, divided into six parts of the study on the introduction. A brief introduction to the topic background. The purpose, significance, domestic and international research status, research objects and methods, research ideas and framework. 2) Mongolia tourism human resources management and development research foundation. Define the related concepts, tourism industry. Travel, visitors and guided tours; The related theoretical basis, national competitive advantage theory, human capital theory and two-factor theory are described. This paper introduces the development and management of tourism human resources in Mongolia. It is divided into two parts: the existence and management of tourism human resources in Mongolia. The problems and analysis in the development and management of tourism human resources in Mongolia are pointed out, and the fundamental problem is human resource. And based on the analysis of PESTEL. 5) to improve the development and management of tourism human resources in Mongolia countermeasures and suggestions, respectively from the government, enterprises. This paper studies the relevant literature of China and Mongolia, and describes the significance of human resource management and human resource development in tourism industry of Mongolia. This paper analyzes the present situation of human resource management and development in tourism industry of Mongolia, and studies the tourism structure, employment relationship, salary level and structure of Mongolia tourism industry, and the present situation of educational background of human resources. Enterprise training and development, Mongolia tourism problems. Empirical analysis of Mongolian tourism human resource management and development based on PESTEL. Based on the results of the analysis. The countermeasures and suggestions to promote the management and development of tourism human resources in Mongolia are put forward.
【學位授予單位】：青島科技大學
【學位級別】：碩士
【學位授予年份】：2017
【分類號】：F272.92;F593.11

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