本文選題：北京地鐵 + 員工培訓�。� 參考：《北京交通大學》2013年碩士論文

【摘要】：近年來,北京交通擁堵已經(jīng)成為一個突出的問題,城市軌道交通作為公共交通保障體系的一部分發(fā)揮著越來越重要的作用,特別是在市政府大力發(fā)展軌道交通的背景下,北京地鐵迎來了跨越式發(fā)展。 北京地鐵承擔著北京市軌道交通的運營任務,是首都公共交通保障的重要企業(yè)。隨著運營線路的不斷增長,企業(yè)員工隊伍逐年大幅度增加,基層一線員工的比例增長明顯。基層員工直接承擔著一線具體的運營生產(chǎn)任務,其業(yè)務水平及工作能力決定了地鐵能否正常的運行,員工的培訓工作已經(jīng)成為企業(yè)的戰(zhàn)略性工作。北京地鐵為國有公益型企業(yè),具有專業(yè)多、分布廣、標準高、聯(lián)動快的特點,企業(yè)基層員工的培訓需要一套系統(tǒng)、科學、全面的培訓體系,重點在需求分析、方案設計、方案執(zhí)行、效果評價等方面適應北京地鐵基層員工的實際,通過明確目標、內(nèi)外結(jié)合、專業(yè)分類、拓寬渠道、晉升引導、典型激勵等方法,將員工培訓成為勝任本職崗位、忠于企業(yè)使命、實現(xiàn)自我價值的新型員工 本文主要以北京地鐵為研究對象,在國內(nèi)外企業(yè)員工培訓研究和實踐的基礎(chǔ)上,首先介紹了地鐵企業(yè)員工培訓的重要意義,明確了企業(yè)基層員工的概念,繼而介紹了國內(nèi)外企業(yè)員工培訓的主要基論及實踐,對北京地鐵員工培訓現(xiàn)狀進行了分析,提出了主義存在的弊端和不足,并結(jié)合企業(yè)竹理實踐,分析了北京地鐵基層員工培訓的特點,同時借鑒國內(nèi)外不同城市軌道交通企業(yè)員工培訓的經(jīng)驗和作法,最后立足于培訓的系統(tǒng)模型,運用培訓理論,從培訓需求分析、培訓目標設置、培訓計劃制定、培訓計劃實施、培訓效果評估等幾個方面提出適合北京地鐵實際的基層員工培訓體系。
[Abstract]:In recent years, traffic congestion in Beijing has become a prominent problem, urban rail transit as a part of the public transport security system plays a more and more important role, especially in the context of the municipal government to vigorously develop rail transit. The Beijing subway has ushered in a leapfrog development. Beijing Subway is an important enterprise of public transportation in the capital, which is responsible for the operation of Beijing rail transit. With the continuous growth of operational lines, the number of employees in enterprises increases significantly year by year, and the proportion of grass-roots front-line employees increases significantly. Grass-roots employees are directly responsible for the first line of specific operation and production tasks, its business level and working ability determine whether the subway can operate normally, and employee training has become the strategic work of the enterprise. Beijing Metro is a state-owned public welfare enterprise, with the characteristics of many specialties, wide distribution, high standard and quick linkage. The training of grass-roots employees of enterprises needs a systematic, scientific and comprehensive training system, with emphasis on demand analysis and scheme design. Plan implementation, effect evaluation and other aspects to adapt to the Beijing subway grass-roots staff reality, through a clear goal, combination of internal and external, professional classification, widening channels, promotion guidance, typical incentives and other methods, staff training to become competent for the post, Based on the research and practice of employee training at home and abroad, this paper introduces the significance of employee training in metro enterprise. This paper clarifies the concept of grass-roots employees in enterprises, then introduces the main bases and practices of employee training at home and abroad, analyzes the present situation of training of employees in Beijing subway, points out the drawbacks and shortcomings of the doctrine, and combines with the practice of bamboo theory in enterprises. This paper analyzes the characteristics of the training of basic level staff in Beijing subway, and at the same time, draws lessons from the experience and practice of training in different urban rail transit enterprises at home and abroad. Finally, based on the systematic model of training, using the training theory, the paper analyzes the training demand from the point of view of training demand. Training target setting, training plan formulation, training plan implementation, training effect evaluation, etc., and so on, put forward the training system of basic level staff suitable for Beijing Metro.
【學位授予單位】：北京交通大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F272.92;F572.88

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本文編號：2026475