A集裝箱貨運公司銷售績效評價研究
本文選題:集裝箱貨運公司 + 銷售員; 參考:《大連海事大學》2013年碩士論文
【摘要】:集裝箱貨運公司隨著近幾年集裝箱物流業(yè)務的蓬勃發(fā)展,業(yè)務也逐漸擴大,從之前簡單的海運段服務逐漸向全程物流供應商轉(zhuǎn)型。銷售作為貨運行業(yè)的核心群體,其如何考核評價也逐漸被各家公司擺上了議事日程。 A集裝箱貨運公司成立于1996年8月,目前已成為上?诎遁^大的國際貨運公司之一。在上海及江蘇、浙江、安徽三省一市設立的地區(qū)公司、分公司、貨運部及其遍布三省城鄉(xiāng)的分支機構(gòu)多達64家,進而構(gòu)成以上?诎稙辇堫^,以華東三省和長江沿線等內(nèi)陸城市為業(yè)務覆蓋面的集海運、陸運、空運和多式聯(lián)運為一體的、全方位、多功能的國際貨運網(wǎng)絡體系。 本文通過A公司銷售部銷售員為研究對象,通過分析A公司的組織架構(gòu),和銷售員的績效現(xiàn)狀,從中找到A公司績效評價存在的問題。分析問題,并且重新設計了A公司績效評價機制和績效實施的流程。對A公司績效重新設計的本意是對A公司銷售績效管理的統(tǒng)一化,最大程度地確保A公司銷售工作的公平性、積極性,使得銷售員能夠清晰地認識到自身的優(yōu)缺點,在后續(xù)工作中不斷完善改進工作方法,提升銷售員在A公司的業(yè)務能力,從而帶動整個銷售團隊業(yè)績的提升。
[Abstract]:With the rapid development of container logistics business in recent years, container freight companies have gradually expanded their business, and gradually transformed from simple seaborne service to full logistics suppliers. Sales as the core of the freight industry, how to assess the evaluation has been gradually put on the agenda of companies. A Container Freight Company was established in August 1996 and has become one of the larger international freight companies at Shanghai Port. In Shanghai and Jiangsu, Zhejiang and Anhui provinces and cities, there are as many as 64 regional companies, branch offices, freight departments and their branches in urban and rural areas of the three provinces, thus constituting a leading port in Shanghai. With the inland cities such as the three provinces of China and the Yangtze River as the business coverage, it integrates shipping, land transportation, air transportation and multimodal transport as one, all-directional, multi-function international freight network system. By analyzing the organizational structure of company A and the present situation of sales staff, this paper finds out the problems existing in the performance evaluation of company A through the analysis of the sales staff of company A as the research object. Analyze the problem, and redesign the performance evaluation mechanism and performance implementation process. The original intention of the performance redesign of company A is to unify the sales performance management of company A, to ensure the fairness and enthusiasm of the sales work of company A to the greatest extent, so that the salesmen can clearly recognize their own advantages and disadvantages. In the follow-up work to continuously improve the working methods, enhance the sales staff in company A business ability, thus driving the entire sales team performance improvement.
【學位授予單位】:大連海事大學
【學位級別】:碩士
【學位授予年份】:2013
【分類號】:F272.92;F512.6
【參考文獻】
中國期刊全文數(shù)據(jù)庫 前9條
1 孟憲松;;銷售人員績效管理的影響因素及意義[J];黑龍江對外經(jīng)貿(mào);2009年07期
2 詹秋月;;西方激勵理論的演進與發(fā)展[J];商業(yè)經(jīng)濟;2007年02期
3 王雅楠;;激勵理論綜述及啟示[J];科技情報開發(fā)與經(jīng)濟;2007年03期
4 謝應寬;B·F·斯金納強化理論探析[J];貴州師范大學學報(自然科學版);2003年01期
5 潘石;企業(yè)家理論研究的新發(fā)展——評《論企業(yè)家行為激勵與約束機制》一書[J];農(nóng)業(yè)與技術(shù);1998年01期
6 朱芝洲;俞位增;蔡文蘭;;現(xiàn)代激勵理論的演進軌跡:二維框架分析[J];寧波職業(yè)技術(shù)學院學報;2008年01期
7 林恩忠;;銷售人員績效管理的“三個三”[J];企業(yè)管理;2011年06期
8 梁建民;;管理人員績效考核體系探析[J];時代金融;2011年18期
9 王娟麗;薪酬設計中如何體現(xiàn)公平[J];中國人力資源開發(fā);2004年03期
中國博士學位論文全文數(shù)據(jù)庫 前1條
1 裴一蕾;企業(yè)一線銷售人員授權(quán)與其銷售績效關(guān)系研究[D];吉林大學;2009年
中國碩士學位論文全文數(shù)據(jù)庫 前1條
1 高麗芳;A公司營銷人員績效考核體系研究[D];北京交通大學;2007年
,本文編號:1800917
本文鏈接:http://sikaile.net/jingjilunwen/jtysjj/1800917.html