發(fā)布時間：2018-03-25 04:14

  本文選題：高速公路收費站　切入點：管理模式　出處：《河北大學(xué)》2013年碩士論文

【摘要】：高速公路收費作為一個新興行業(yè)，在國民經(jīng)濟發(fā)展和國家戰(zhàn)略中的地位越來越重要，并且與我們的生活聯(lián)系越來越緊密。目前我國的高速公路通車?yán)锍桃呀?jīng)突破8.5萬公里，居世界第二。面對國內(nèi)高速公路建設(shè)的快速發(fā)展，要跟上形勢，抓好運營期的管理，卻不是一朝一夕的事。因為，國內(nèi)高速公路的管理研究理論大部分都是從硬件建設(shè)和智能化收費系統(tǒng)管理角度去論述的，而對收費站管理的研究卻相對滯后，沒有統(tǒng)一的標(biāo)準(zhǔn)和模式。但是，作為高速公路重要組成部分的收費站，其管理水平直接影響著一條路的運營好壞：不但影響著整條路的形象建設(shè)、運行效益與未來發(fā)展空間，而且對所處地域的經(jīng)濟發(fā)展也有一定的促進作用。對收費站管理的研究，正是為適應(yīng)高速公路的發(fā)展要求，提高運營管理效益，促進自身發(fā)展而做的有益嘗試。 那么如何通過加強收費站的創(chuàng)新管理，促進整個高速公路管理水平的提高，充分發(fā)揮高速公路的服務(wù)職能，為大眾出行保駕護航呢？這是收費站管理必須面對的新課題。因為收費站的管理研究還處于起步階段，一些高速公路管理部門正在這方面做有益的探索。 本文主要運用理論和實踐相結(jié)合的方法，在詳細(xì)分析收費站現(xiàn)行管理的優(yōu)勢和不足基礎(chǔ)上，試圖通過對收費站日常管理內(nèi)容的探討與管理效果的研究，對高速公路收費站的管理提出一些具體建議，并在實際管理中進行一些有益的嘗試。論文首先闡述了國外收費管理的發(fā)展，，把它作為研究背景和參考內(nèi)容，同時介紹了我國高速公路收費站管理研究的現(xiàn)狀。通過對國內(nèi)外收費站管理的分析，客觀地認(rèn)識收費站存在的優(yōu)勢和劣勢，從而揚長避短，提高收費站管理水平，提升高速公路服務(wù)人員的整體素質(zhì)，更好地滿足廣大群眾的出行要求，以便為廣大群眾提供高質(zhì)量的服務(wù)和安全保證。最后，對收費站管理提出建議：一是從收費站自身的領(lǐng)導(dǎo)管理、班子的向心力、隊伍的凝聚力、收費站的發(fā)展與用人、績效管理、制度落實與稽查等方面提出建議，提高管理能力與執(zhí)行力。二是從站區(qū)的文化品牌建設(shè)、文明創(chuàng)建活動及對外宣傳等方面提出建議，以期從中獲得某些有益的啟示，為收費站管理提供一些有益的借鑒。
[Abstract]:Highway toll, as a new industry, plays a more and more important role in the development of national economy and national strategy, and is more and more closely related to our daily life. At present, the mileage of freeway traffic in our country has exceeded 85000 kilometers. Second in the world. In the face of the rapid development of highway construction in China, it is not an overnight event to keep up with the situation and to do a good job in the management of the operation period. Because, Most of the domestic highway management research theories are discussed from the point of view of hardware construction and intelligent toll collection system management, but the research on toll station management is relatively lagging behind, there is no unified standard and model. As an important part of expressway, the management level of toll station has a direct impact on the operation of one road: it not only affects the image construction of the whole road, but also the operation benefit and the future development space. The study of toll station management is a beneficial attempt to adapt to the development of expressway, to improve the efficiency of operation management and to promote its own development. So how to strengthen the innovative management of toll stations, promote the improvement of the whole highway management level, give full play to the service function of the highway, for the public travel escort? This is a new subject that must be faced by toll station management, because the study of toll station management is still in its infancy, and some highway management departments are making beneficial explorations in this respect. Based on the detailed analysis of the advantages and disadvantages of the current management of toll stations, this paper mainly uses the method of combining theory and practice, and attempts to study the content of daily management of toll stations and the effect of management. This paper puts forward some concrete suggestions on the management of expressway toll stations, and makes some beneficial attempts in the actual management. Firstly, the paper expounds the development of foreign toll collection management, regards it as the research background and reference content. At the same time, this paper introduces the present situation of the research on the management of toll collection stations in our country. Through the analysis of the management of toll stations at home and abroad, the advantages and disadvantages of toll stations are objectively recognized, so that the advantages and disadvantages of toll stations can be promoted and the management level of toll stations can be improved. Improve the overall quality of expressway service personnel, better meet the travel requirements of the masses, in order to provide high quality services and safety guarantees for the masses. Finally, Suggestions on the management of toll stations are put forward: first, from the aspects of the management of the toll station itself, the centripetal force of the team, the cohesion of the team, the development and employment of the toll station, the performance management, the implementation of the system and the audit, etc. The second is to put forward some suggestions from the aspects of cultural brand construction, civilization creation activities and publicity, so as to obtain some beneficial enlightenment and provide some useful reference for toll station management.
【學(xué)位授予單位】：河北大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F542.6

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本文編號：1661491