本文選題：培訓(xùn)需求分析　切入點：培訓(xùn)策劃　出處：《華南理工大學(xué)》2013年碩士論文　論文類型：學(xué)位論文

【摘要】：CY公司是珠三角一家國有道路運輸企業(yè)。最近三年多時間，順應(yīng)企業(yè)改革發(fā)展需要，先后通過高校和培訓(xùn)機構(gòu)等，組織開展了多次管理人員培訓(xùn)工作，但培訓(xùn)收效甚微。有鑒于此，本論文選擇了CY公司管理人員培訓(xùn)實施工作進(jìn)行診斷研究，開展問題查找，研究改善策略，為CY公司未來的管理人員培訓(xùn)提供有價值的解決方案。 本論文以改善CY公司管理人員培訓(xùn)操作，提高CY公司管理人員培訓(xùn)質(zhì)量和培訓(xùn)效果為研究目標(biāo)，基于培訓(xùn)需求分析、培訓(xùn)策劃和實施、培訓(xùn)效果評估、培訓(xùn)成果轉(zhuǎn)化等研究理論，運用歷史資料分析、訪談和問卷調(diào)查等方法，根據(jù)CY公司基本現(xiàn)狀、發(fā)展戰(zhàn)略、管理人員培訓(xùn)檔案以及從188名管理人員中收集的大量數(shù)據(jù)信息，對CY公司管理人員培訓(xùn)各環(huán)節(jié)工作開展情況進(jìn)行逐項研究和分析診斷，找尋突出問題和改進(jìn)方向。 在論文中，重點就訪談和問卷調(diào)查數(shù)據(jù)信息進(jìn)行了詳細(xì)的診斷分析。通過綜合第二章有關(guān)CY公司管理人員培訓(xùn)現(xiàn)狀的分析結(jié)果進(jìn)行研究后發(fā)現(xiàn)，CY公司管理人員培訓(xùn)存在六大問題影響了其培訓(xùn)質(zhì)量和培訓(xùn)效果：一是實施管理人員培訓(xùn)的基礎(chǔ)工作不夠完善，包括培訓(xùn)力量不足、培訓(xùn)職能弱化、職務(wù)說明書不完善、培訓(xùn)考核和激勵機制欠缺等；二是培訓(xùn)需求分析工作未有效實施，相關(guān)工作尚處于簡單操作階段；三是培訓(xùn)策劃工作與實際需求有較大差距，系統(tǒng)性、前瞻性、針對性、吻合性不強，包括培訓(xùn)課程、培訓(xùn)師資、培訓(xùn)對象選擇安排和培訓(xùn)方式方法使用等都存在不足；四是培訓(xùn)實施工作控制不到位，靈活性不夠，，措施不足；五是培訓(xùn)效果評估和跟蹤工作基本未真正實施，缺乏評估指標(biāo)，評估時效性不強，對學(xué)習(xí)、行為和結(jié)果層次的效果評估缺失；六是對培訓(xùn)成果轉(zhuǎn)化工作不夠重視，缺乏明確的培訓(xùn)轉(zhuǎn)化要求和考核結(jié)果，轉(zhuǎn)化效果差。 針對研究發(fā)現(xiàn)問題，本論文最后分別提出了具有針對性、適用性和前瞻性的改進(jìn)策略和實施方案，并就改進(jìn)策略的運行，提出了相關(guān)保障措施。在論文最后，得出研究結(jié)論如下：企業(yè)管理人員培訓(xùn)是一項提升企業(yè)發(fā)展后勁的重要工作，它是一項系統(tǒng)的工程，要收到滿意成效，不僅需要培訓(xùn)力量和制度的保障，還需要完善和重視做好培訓(xùn)需求分析、培訓(xùn)策劃、培訓(xùn)實施、培訓(xùn)效果評估和培訓(xùn)成果轉(zhuǎn)化等關(guān)鍵工作，任何工作缺失或不到位，都會影響到培訓(xùn)質(zhì)量和培訓(xùn)效果。
[Abstract]:CY Company is a state-owned road transportation enterprise in the Pearl River Delta. In the past three years, in line with the needs of enterprise reform and development, CY Company has organized and carried out many training work for managers through universities and training institutions. However, the training has little effect. In view of this, this paper chooses CY company manager training implementation work to carry on the diagnosis research, carries out the question finding, studies the improvement strategy, provides the valuable solution for the CY company future management staff training. The purpose of this paper is to improve the training operation of CY company managers, improve the training quality and training effect of CY company managers, based on training needs analysis, training planning and implementation, training effect evaluation, According to the basic status of CY Company, development strategy, training files of managers and a large amount of data collected from 188 managers, this paper studies the theory of training achievement, using historical data analysis, interviews and questionnaires, and so on, according to the basic situation of CY Company. In order to find out the outstanding problems and the improvement direction, the research and diagnosis of CY company managers' training work are carried out item by item. In the paper, This paper focuses on the detailed diagnosis and analysis of the interview and questionnaire data information. By synthesizing the results of the analysis of the current situation of CY company's management training in Chapter 2, it is found that there are six major problems in the training of CY company's managers. The problems have affected the quality and effectiveness of the training. First, the basic work of implementing the training of managers is not perfect enough. It includes insufficient training strength, weak training function, imperfect job description, lack of training assessment and incentive mechanism, etc. The second is that the analysis of training needs is not effectively implemented, and the related work is still in a simple operation stage. Third, there is a big gap between training planning and actual needs, systematic, forward-looking, targeted, not consistent, including training courses, training teachers, training target selection arrangements and training methods and methods are inadequate; Fourth, the training implementation work control is not in place, the flexibility is not enough, the measure is insufficient; fifthly, the training effect appraisal and the tracking work basically has not carried out really, lacks the appraisal index, the appraisal time effect is not strong, regarding the study, Sixth, the lack of attention to the transformation of training results, lack of clear training requirements and assessment results, the transformation effect is poor. In the end of this paper, we put forward some specific, applicable and forward-looking improvement strategies and implementation schemes, and put forward the relevant safeguard measures for the operation of the improved strategies. The conclusions of the study are as follows: the training of enterprise management personnel is an important work to enhance the enterprise's development stamina, and it is a systematic project. In order to obtain satisfactory results, not only the training strength and system are needed, We also need to improve and pay attention to the key work of training needs analysis, training planning, training implementation, training effect evaluation and training achievement transformation. Any work missing or not in place will affect the training quality and training effect.
【學(xué)位授予單位】：華南理工大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F272.92;F542.6

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