兒科醫(yī)院員工工作滿意度分析
發(fā)布時(shí)間：2018-08-29 17:37
【摘要】：目的:分析上海市某三級(jí)甲等兒童專科醫(yī)院(簡稱"A醫(yī)院")員工的工作滿意度狀況。方法:以Spector開發(fā)的工作滿意度調(diào)查表為基礎(chǔ)設(shè)計(jì)工作滿意度調(diào)查表,對(duì)A醫(yī)院450名員工進(jìn)行問卷調(diào)查。結(jié)果:回收有效問卷374份。97.85%的被調(diào)查者平均每周工作時(shí)間在40 h以上。A醫(yī)院員工總體工作滿意度評(píng)分為2.81分(6分制),工作壓力大是主要不滿意因素。行政管理科室員工工作滿意度相對(duì)較高(P0.05),平均每周工作60 h及以上的員工工作滿意度相對(duì)較低(P0.05)。結(jié)論:A醫(yī)院員工的工作滿意度較低,工作壓力大是突出問題,需對(duì)滿意度相對(duì)較低的科室和人員給予重點(diǎn)關(guān)注,加強(qiáng)醫(yī)院的人力資源配置與規(guī)劃。
[Abstract]:Objective: to analyze the job satisfaction of staff in Grade 3A Children's Hospital (A Hospital) in Shanghai. Methods: a job satisfaction questionnaire was designed based on the job satisfaction questionnaire developed by Spector. Results: 374 valid questionnaires were collected. 97.85% of the respondents worked more than 40 hours a week. The total job satisfaction score of the staff in Hospital A was 2.81 points (6 points system). The main unsatisfactory factor was the heavy work pressure. The job satisfaction of the administrative department staff was relatively high (P0.05), and the average work satisfaction of the employees working for 60 hours or more per week was relatively low (P0.05). Conclusion the low degree of job satisfaction and the great pressure of work are the prominent problems in the staff of the hospital. It is necessary to pay more attention to the departments and personnel with relatively low degree of satisfaction and strengthen the allocation and planning of human resources in the hospital.
【作者單位】： 復(fù)旦大學(xué)附屬兒科醫(yī)院;復(fù)旦大學(xué)公共衛(wèi)生學(xué)院/衛(wèi)生部衛(wèi)生技術(shù)評(píng)估重點(diǎn)實(shí)驗(yàn)室/國民健康社會(huì)風(fēng)險(xiǎn)預(yù)警協(xié)同創(chuàng)新中心;
【基金】：上海市醫(yī)院協(xié)會(huì)醫(yī)院管理研究基金(2015091)
【分類號(hào)】：R197.5
本文編號(hào)：2211929
[Abstract]:Objective: to analyze the job satisfaction of staff in Grade 3A Children's Hospital (A Hospital) in Shanghai. Methods: a job satisfaction questionnaire was designed based on the job satisfaction questionnaire developed by Spector. Results: 374 valid questionnaires were collected. 97.85% of the respondents worked more than 40 hours a week. The total job satisfaction score of the staff in Hospital A was 2.81 points (6 points system). The main unsatisfactory factor was the heavy work pressure. The job satisfaction of the administrative department staff was relatively high (P0.05), and the average work satisfaction of the employees working for 60 hours or more per week was relatively low (P0.05). Conclusion the low degree of job satisfaction and the great pressure of work are the prominent problems in the staff of the hospital. It is necessary to pay more attention to the departments and personnel with relatively low degree of satisfaction and strengthen the allocation and planning of human resources in the hospital.
【作者單位】： 復(fù)旦大學(xué)附屬兒科醫(yī)院;復(fù)旦大學(xué)公共衛(wèi)生學(xué)院/衛(wèi)生部衛(wèi)生技術(shù)評(píng)估重點(diǎn)實(shí)驗(yàn)室/國民健康社會(huì)風(fēng)險(xiǎn)預(yù)警協(xié)同創(chuàng)新中心;
【基金】：上海市醫(yī)院協(xié)會(huì)醫(yī)院管理研究基金(2015091)
【分類號(hào)】：R197.5
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