本文選題：領(lǐng)導(dǎo)發(fā)展性反饋 + 工作卷入　； 參考：《中國科學(xué)技術(shù)大學(xué)》2017年碩士論文

【摘要】：隨著時代的發(fā)展,企業(yè)在快速發(fā)展變化市場中的競爭日益激烈,各個企業(yè)想要在其中立于不敗之地,不僅需要企業(yè)高層迅速而準(zhǔn)確的反應(yīng)和決斷,更需要企業(yè)中的每一名員工團(tuán)結(jié)一致共同促進(jìn)企業(yè)的進(jìn)步與發(fā)展。員工身處企業(yè)大家庭中,在完成其本職工作同時的角色外行為會對企業(yè)產(chǎn)生更大的幫助和提升,其中員工建言行為的作用尤為突出。員工不僅可以通過提出富有創(chuàng)意的建設(shè)性想法和建議,來幫助企業(yè)解決出現(xiàn)的問題從而使企業(yè)擺脫困境;還可以通過提出預(yù)防性的意見,避免企業(yè)陷入到可能遇到的麻煩中。但員工建言卻時常伴隨著打破組織和諧的風(fēng)險,尤其是在中國這種儒家傳統(tǒng)文化情境下。因此,如何促進(jìn)員工建言一直是人力資源管理研究者與實踐者共同面對的重要課題之一。本文探討了領(lǐng)導(dǎo)發(fā)展性反饋對員工建言行為的影響,并探究了員工工作卷入和情緒智力在其中的作用機制。本文通過對我國中部地區(qū)來自不同行業(yè)的752位員工的問卷調(diào)查,基于社會交換理論,考察了員工工作卷入在領(lǐng)導(dǎo)的發(fā)展性反饋與員工建言的行為之間關(guān)系的中介作用以及員工情緒智力對其關(guān)系的調(diào)節(jié)作用。并運用SPSS22統(tǒng)計分析軟件對理論模型中的研究假設(shè)進(jìn)行了驗證和分析。研究結(jié)果顯示:(1)領(lǐng)導(dǎo)的發(fā)展性反饋與其員工建言的行為正向相關(guān);(2)員工的工作卷入部分中介了領(lǐng)導(dǎo)的發(fā)展性反饋對員工建言行為的正向關(guān)系;(3)員工的情緒智力調(diào)節(jié)了領(lǐng)導(dǎo)發(fā)展性反饋對員工工作卷入的影響,即員工的情緒智力越高,領(lǐng)導(dǎo)發(fā)展性反饋與員工工作卷入的正向關(guān)系越強,反之越弱;(4)員工情緒智力調(diào)節(jié)了員工工作卷入對建言行為的影響,即情緒智力感越高,工作卷入對員工的建言行為所產(chǎn)生的作用就越弱,反之越強。最后討論了該研究的理論意義和應(yīng)用價值:基于社會交換理論,首次從領(lǐng)導(dǎo)者反饋視角出發(fā)探索了員工建言行為的誘發(fā)機制和影響因素,對于增強企業(yè)內(nèi)部交流管理具有重要的現(xiàn)實意義。
[Abstract]:With the development of the times, the competition of the enterprises in the rapidly developing and changing market is becoming increasingly fierce. If each enterprise wants to be invincible, it needs not only the rapid and accurate response and decision of the top level of the enterprise. We need every employee in the enterprise to unite and promote the progress and development of the enterprise. Employees in the corporate family, in the completion of their own work at the same time outside the role of the enterprise will produce more help and promotion, in which the role of employee advice is particularly prominent. Employees can not only offer creative and constructive ideas and suggestions to help enterprises solve the problems that arise, but also prevent enterprises from getting into trouble by putting forward preventive advice. However, employee advice is often accompanied by the risk of breaking organizational harmony, especially in the context of traditional Confucian culture. Therefore, how to promote employee advice has always been one of the most important issues faced by researchers and practitioners of human resource management. This paper probes into the influence of leadership developmental feedback on employee's speech behavior, and probes into the mechanism of employee's work involvement and emotional intelligence. Based on the theory of social exchange, this paper surveys 752 employees from different industries in the central part of China. This paper investigates the intermediary function of the relationship between employee's work involvement in the developmental feedback of leadership and the behavior of employee's advice, and the regulating effect of employee's emotional intelligence on the relationship. The research hypotheses in the theoretical model are verified and analyzed by SPSS 22 statistical analysis software. The results show that: (1) the developmental feedback of the leader is positively related to the behavior of the employee's suggestion; (2) the employee's work involves in part the positive relationship between the developmental feedback of the leader and the behavior of the employee; (3) the emotional intelligence of the employee is adjusted. The impact of leadership development feedback on the involvement of employees in their work, That is, the higher the employee's emotional intelligence, the stronger the positive relationship between the leader's developmental feedback and the employee's work involvement, and the weaker the vice versa; (4) the employee's emotional intelligence regulates the influence of employee's work involvement on the speech behavior, that is, the higher the emotional intelligence, the higher the emotional intelligence. The weaker the effect of work involvement on employee's advocacy behavior, the stronger the vice versa. Finally, the theoretical significance and application value of this study are discussed. Based on the theory of social exchange, this paper first explores the inducing mechanism and influencing factors of employee's speech behavior from the perspective of leaders' feedback. It is of great practical significance to strengthen the internal communication management of enterprises.
【學(xué)位授予單位】：中國科學(xué)技術(shù)大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：F272.91;F272.92

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