服務外包不等于服務業(yè)外包——服務外包概念再認識與理論新析
發(fā)布時間:2018-11-22 07:45
【摘要】:服務外包快速發(fā)展的同時,存在諸多對服務外包概念的模糊認識。服務外包不是服務業(yè)的外包,而是服務活動的外包。服務外包涵蓋制造業(yè)、服務業(yè)各領域,而不僅僅是服務業(yè)一家的事情。相應地,服務外包動因理論應隨服務外包發(fā)展實踐得以重新詮釋并適度擴展。以擴展理論為指導,以服務外包市場驅(qū)動因素和選擇接包商要素為基礎,建立服務外包承接地競爭力評價體系,并積極推進接包商CMMI資質(zhì)認證工作。
[Abstract]:With the rapid development of service outsourcing, there is a lot of vague understanding of the concept of service outsourcing. Service outsourcing is not the outsourcing of service industry, but the outsourcing of service activities. Outsourcing covers manufacturing, services, and not just services. Accordingly, the theory of service outsourcing motivation should be reinterpreted and appropriately expanded with the practice of service outsourcing development. Under the guidance of the extended theory, based on the market driving factors and the selection of contractor factors, the competitive evaluation system of service outsourcing sites is established, and the CMMI qualification certification of contractors is actively promoted.
【作者單位】: 中國社會科學院財貿(mào)研究所;中國社會科學院金融研究所特華博士后科研工作站;
【基金】:作者參加江小涓研究員主持的《中國承接全球服務外包:延伸全球分工產(chǎn)業(yè)鏈及中國服務業(yè)的開放式發(fā)展》課題階段性研究成果
【分類號】:F719
[Abstract]:With the rapid development of service outsourcing, there is a lot of vague understanding of the concept of service outsourcing. Service outsourcing is not the outsourcing of service industry, but the outsourcing of service activities. Outsourcing covers manufacturing, services, and not just services. Accordingly, the theory of service outsourcing motivation should be reinterpreted and appropriately expanded with the practice of service outsourcing development. Under the guidance of the extended theory, based on the market driving factors and the selection of contractor factors, the competitive evaluation system of service outsourcing sites is established, and the CMMI qualification certification of contractors is actively promoted.
【作者單位】: 中國社會科學院財貿(mào)研究所;中國社會科學院金融研究所特華博士后科研工作站;
【基金】:作者參加江小涓研究員主持的《中國承接全球服務外包:延伸全球分工產(chǎn)業(yè)鏈及中國服務業(yè)的開放式發(fā)展》課題階段性研究成果
【分類號】:F719
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