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中國服務(wù)外包示范城市承接水平比較

發(fā)布時(shí)間:2018-10-22 15:05
【摘要】:正服務(wù)外包是指客戶單位依托信息技術(shù)將原來在機(jī)構(gòu)內(nèi)完成的某些服務(wù)性工作,以簽訂服務(wù)合同的形式外包給機(jī)構(gòu)外的服務(wù)供應(yīng)商,或是機(jī)構(gòu)下屬的共享服務(wù)中心或全球執(zhí)行中心去完成,并為這些服務(wù)支付相應(yīng)的費(fèi)用。按服務(wù)內(nèi)容,服務(wù)外包可分為信息技術(shù)外包服務(wù)(ITO)和業(yè)務(wù)流程外包服務(wù)(BPO)兩大類。印度、愛爾蘭等國家是國際
[Abstract]:"positive service outsourcing" refers to customer units outsourcing some of the service jobs that were originally completed within the organization by means of information technology, and outsourcing to service providers outside the organization in the form of service contracts, Or the agency's shared service center or global execution center to complete, and pay the corresponding fees for these services. According to service content, service outsourcing can be divided into two categories: information technology outsourcing service (ITO) and business process outsourcing service (BPO). India, Ireland and other countries are international
【作者單位】: 南京理工大學(xué);
【分類號(hào)】:F719
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本文編號(hào):2287502

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