本文選題：服務外包 + 服務業(yè)��； 參考：《上海社會科學院》2013年碩士論文

【摘要】：20世紀90年代以來,隨著全球經濟的快速發(fā)展,信息技術的迅速發(fā)展,國際生產分工體系的日益完善,競爭環(huán)境日益復雜化,服務業(yè)跨國投資發(fā)展速度很快,以服務業(yè)外包和高科技、高附加值的高端制造及研究環(huán)節(jié)轉移為主要特征的新一輪全球產業(yè)結構調整正在興起。中國服務外包領域已形成一定的優(yōu)勢,市場大展出具規(guī)模,大力發(fā)展服務外包對于我國發(fā)展電信、信息技術、金融等服務行業(yè),改善服務產業(yè)結構,吸收社會閑置勞動力,提高人力資源水平,實現(xiàn)經濟可持續(xù)發(fā)展等具有很重要的意義。 本文首先就服務業(yè)和服務外包進行理論綜述,分析了服務業(yè)和服務外包的現(xiàn)狀,服務外包的主要分類和形式,從理論上證實了服務外包對服務業(yè)發(fā)展的重要性,中國應該順應世界服務外包發(fā)展潮流,抓住機遇,促進服務外包發(fā)展。再從國外服務外包發(fā)展歷程和特點,服務外包對服務業(yè)發(fā)展的影響,以美國為主的發(fā)包國和以印度為主的承包國為例,揭開其促進美國、印度服務外包發(fā)展的主要因素,從而引出了中國服務業(yè)和服務外包發(fā)展的現(xiàn)狀和特點。然后對服務業(yè)和服務外包發(fā)展進行實證分析,利用服務業(yè)增長和離岸服務外包的協(xié)整性及因果關系檢驗,服務外包和增加值的回歸關系擬合,分析服務業(yè)和服務外包的關系。再從我國主要服務行業(yè)離岸服務外包進行態(tài)勢分析,采用波士頓矩陣分析方法,得出金融服務外包在行業(yè)內的比重相對較低,但服務外包的發(fā)展速度已超過平均水平,交通運輸行業(yè)在整個行業(yè)的比重較高,但其發(fā)展水平遠遠低于其平均水平。 服務外包的發(fā)展對服務業(yè)發(fā)展的影響較大,服務外包的快速增長能夠有效的促進我國服務業(yè)的良性發(fā)展。而影響服務外包的主要因素有服務市場的市場化程度、服務業(yè)的信息化程度、服務人才的質量和成本,以及服務業(yè)企業(yè)的管理水平和競爭力等。這就要求我國在以擴大服務外包促進服務業(yè)加快發(fā)展的過程中,突破過去制造業(yè)承接國際轉移中歸于成本相對較低的土地、勞動力資源以及優(yōu)惠政策等因素的路徑依賴,更多地從優(yōu)化服務外包產業(yè)發(fā)展的政策和質體環(huán)境、提升產業(yè)能級和輻射帶動作用等方面,更多的以市場而非政府去推動服務外包產業(yè)發(fā)展。
[Abstract]:Since the 1990s, with the rapid development of the global economy, the rapid development of information technology, the increasingly perfect system of international production division, the increasingly complex competitive environment, the rapid development of transnational investment in the service industry. A new round of global industrial restructuring is emerging, which is characterized by service outsourcing and high technology, high value-added high-end manufacturing and research transfer. China has formed a certain advantage in the field of service outsourcing. The market is on display on a large scale. Vigorously developing service outsourcing will help China develop telecommunications, information technology, finance and other service industries, improve the service industry structure, and absorb idle labor in society. It is of great significance to improve the level of human resources and realize the sustainable development of economy. This paper firstly summarizes the theory of service industry and service outsourcing, analyzes the present situation of service industry and service outsourcing, the main categories and forms of service outsourcing, and theoretically proves the importance of service outsourcing to the development of service industry. China should conform to the trend of world service outsourcing, seize the opportunity and promote the development of service outsourcing. Then, from the development history and characteristics of foreign service outsourcing, the influence of service outsourcing on service industry development, taking the United States as the main contracting country and India as the main contracting country as an example, this paper reveals the main factors that promote the development of service outsourcing in the United States and India. Thus, the current situation and characteristics of service industry and service outsourcing development in China are elicited. Then it makes an empirical analysis on the development of service industry and service outsourcing, analyzes the relationship between service industry and service outsourcing by using the cointegration and causality test of service industry growth and offshore service outsourcing, and fitting the regression relationship between service outsourcing and service outsourcing. From the situation analysis of offshore service outsourcing in main service industries in China, using the Boston matrix analysis method, it is concluded that the proportion of financial service outsourcing in the industry is relatively low, but the development speed of service outsourcing has exceeded the average level. The proportion of transportation industry in the whole industry is high, but its development level is far lower than its average level. The development of service outsourcing has a great impact on the development of service industry. The rapid growth of service outsourcing can effectively promote the healthy development of our service industry. The main factors influencing service outsourcing are the marketization of service market, the informatization of service industry, the quality and cost of service personnel, and the management level and competitiveness of service enterprises. This requires that in the process of accelerating the development of the service industry by expanding service outsourcing, our country should break through the path dependence of factors such as relatively low cost land, labor resources and preferential policies in undertaking international transfers in the manufacturing industry in the past. More from the optimization of the service outsourcing industry development policy and quality environment, the promotion of industry levels and radiation to promote the role of the market rather than the government to promote the development of service outsourcing industry.
【學位授予單位】：上海社會科學院
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F752.68;F719

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