【摘要】：隨著市場經(jīng)濟(jì)的進(jìn)一步發(fā)展，我國工程領(lǐng)域的企業(yè)如房地產(chǎn)公司、施工單位、投資管理公司等面臨著日益嚴(yán)峻的競爭環(huán)境。企業(yè)要在激烈的市場競爭中求生存、謀發(fā)展，必須充分調(diào)動(dòng)員工的積極性和主動(dòng)性，這使他們?cè)诎凑掌髽I(yè)既定要求做好本職工作的同時(shí)，還需更多地發(fā)揮主觀能動(dòng)性，作出有利于提升組織效能、獲得較高績效、促進(jìn)組織目標(biāo)實(shí)現(xiàn)的積極行為。而隨著我國市場化進(jìn)程的逐步擴(kuò)展，在工程領(lǐng)域的企業(yè)中工作滿意度、組織公民行為及工作績效的關(guān)系現(xiàn)象也越來越顯著。本研究旨在通過對(duì)工程企業(yè)的實(shí)證調(diào)研，研究分析工作滿意度、組織公民行為對(duì)工作績效的影響關(guān)系，并且創(chuàng)新性的以組織公民行為作為中介變量來深入研究工作滿意度對(duì)工作績效的影響。 本文采用問卷調(diào)研的方式，通過對(duì)本市十三家工程單位的問卷調(diào)研獲取第一手資料，提出了工程企業(yè)中工作滿意度、組織公民行為及工作績效間的影響模型。根據(jù)問卷結(jié)果運(yùn)用統(tǒng)計(jì)分析、效度檢驗(yàn)、信度檢驗(yàn)、結(jié)構(gòu)方程模型分析等方法進(jìn)行實(shí)證分析，得出如下結(jié)論：（1）工作滿意度與工作績效具有正向影響關(guān)系；（2）組織公民行為與工作績效具有正向影響關(guān)系；（3）組織公民行為在工作滿意度與工作績效之間起中介作用。 最后，根據(jù)實(shí)證分析的結(jié)果，本文從企業(yè)管理制度、薪酬管理體系、職位晉升等方面來論述本研究模型的實(shí)際指導(dǎo)意義，并提出個(gè)人對(duì)此理論研究的展望。
[Abstract]:With the further development of market economy, enterprises in the engineering field of our country, such as real estate companies, construction units, investment management companies, are facing increasingly severe competition environment. In order to survive and develop in the fierce market competition, enterprises must fully mobilize the enthusiasm and initiative of their employees. This enables them to do their own work well according to the established requirements of the enterprise, and at the same time, they also need to give more play to their subjective initiative. Make the positive behavior that promotes the organization efficiency, obtains the higher performance, promotes the organization goal realization. With the gradual expansion of China's market-oriented process, the relationship among job satisfaction, organizational citizenship behavior and job performance in engineering enterprises is becoming more and more significant. The purpose of this study is to analyze the impact of job satisfaction and organizational citizenship behavior on job performance through empirical research on engineering enterprises. And innovative organizational citizenship behavior as an intermediary variable to further study the impact of job satisfaction on job performance. Based on the questionnaire survey of 13 engineering units in this city, this paper puts forward the influence model of job satisfaction, organizational citizenship behavior and job performance in engineering enterprises. According to the results of the questionnaire, using statistical analysis, validity test, reliability test, structural equation model analysis and other methods for empirical analysis, the conclusions are as follows: (1) Job satisfaction and job performance have a positive impact; (2) organizational citizenship behavior has a positive relationship with job performance, (3) organizational citizenship behavior plays an intermediary role between job satisfaction and job performance. Finally, according to the results of empirical analysis, this paper discusses the practical significance of this research model from the aspects of enterprise management system, salary management system, position promotion, and puts forward the prospect of individual research on this theory.
【學(xué)位授予單位】：江蘇科技大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2013
【分類號(hào)】：F272.92

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