云南SN公司員工滿意度提升研究
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本文選題:房地產(chǎn)企業(yè) 切入點:員工滿意度 出處:《云南大學(xué)》2013年碩士論文 論文類型:學(xué)位論文
【摘要】:近年來,中國房地產(chǎn)行業(yè)以前所未有的速度迅猛發(fā)展,正是由于中國地產(chǎn)高節(jié)奏的擴張發(fā)展需要,這個行業(yè)領(lǐng)域的競爭最終都?xì)w結(jié)為人才的競爭,而對于人才的吸納、保留和發(fā)展也必須依賴于員工滿意度的提升。為達(dá)到這個最終目的,對于員工的有效激勵就必不可少,那么就必須對員工的滿意度進行測量,確定哪些因素左右這員工滿意度的高低,然后再有針對性地對于管理不足和需要激勵的地方進行改進以達(dá)到較高的員工滿意度水平。 本文在對員工滿意度進行了內(nèi)涵和外延的界定后,確定了工作環(huán)境及條件、工作本身、薪酬福利、培訓(xùn)及發(fā)展、內(nèi)部溝通合作、上級、公司管理體制、公司發(fā)展與未來等因素在很大程度上決定了員工對于企業(yè)的態(tài)度以及自身的滿意程度。在此基礎(chǔ)上對SN企業(yè)原有調(diào)查問卷進行了相應(yīng)調(diào)整,并在SN企業(yè)完成滿意度調(diào)查工作后,對于調(diào)查結(jié)果進行了一系列的統(tǒng)計分析:描述性分析、差異分析,相關(guān)性分析、多元回歸分析等。隨后,根據(jù)分析結(jié)果對SN公司的管理問題進行了剖析并找到引起這些問題的主要矛盾,并針對這些主要滿意度影響和公司發(fā)展的問題,分別提出了具有建設(shè)性的對策建議:首先,做好崗位價值分析與薪酬福利調(diào)查,提高員工對待遇的滿意度;其次,規(guī)范管理體制與管理流程,增進員工對公司各項管理的滿意感;最后,加強企業(yè)文化建設(shè)力度,提升員工在企業(yè)發(fā)展與前景方面的滿意水平。
[Abstract]:In recent years, China's real estate industry has developed at an unprecedented speed. It is precisely because of the needs of the high-speed expansion of China's real estate that the competition in this field is ultimately attributed to the competition for talents, and the absorption of talents. Retention and development must also depend on the improvement of employee satisfaction. In order to achieve this ultimate goal, effective motivation for employees is essential, and employee satisfaction must be measured. Determine what factors affect the level of employee satisfaction, and then targeted to the management of inadequate and need to be motivated to improve to achieve a higher level of employee satisfaction. After defining the connotation and extension of employee satisfaction, this paper defines the working environment and conditions, job itself, salary and welfare, training and development, internal communication and cooperation, superiors, company management system, etc. Factors such as the company's development and future largely determine the employee's attitude towards the enterprise and their own satisfaction. On this basis, the original questionnaire of SN enterprise has been adjusted accordingly, and after the satisfaction survey of SN enterprise has been completed, A series of statistical analyses were carried out on the results of the investigation: descriptive analysis, difference analysis, correlation analysis, multiple regression analysis, etc. Based on the analysis results, this paper analyzes the management problems of SN Company and finds out the main contradictions that cause these problems. In view of these main satisfaction effects and the problems of the company's development, this paper puts forward some constructive countermeasures and suggestions: first of all, Do a good job value analysis and salary and welfare survey to improve employee satisfaction with the treatment; secondly, standardize the management system and management process to enhance the employees' satisfaction with the management of the company; finally, strengthen the construction of corporate culture, Raise the level of employee satisfaction in the development and prospects of the company.
【學(xué)位授予單位】:云南大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2013
【分類號】:F272.92
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1 盧鶴;柴文佳;;員工滿意度文獻綜述[J];現(xiàn)代交際;2011年08期
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,本文編號:1601902
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