基于業(yè)務(wù)流程再造的OA系統(tǒng)研究與應(yīng)用
本文關(guān)鍵詞:基于業(yè)務(wù)流程再造的OA系統(tǒng)研究與應(yīng)用 出處:《天津大學(xué)》2013年碩士論文 論文類型:學(xué)位論文
更多相關(guān)文章: 地產(chǎn) 核心競爭 OA系統(tǒng) 業(yè)務(wù)流程再造
【摘要】:經(jīng)歷了二十多年的持續(xù)創(chuàng)新、發(fā)展與進步,房地產(chǎn)業(yè)一直是我國國民經(jīng)濟的主導(dǎo)產(chǎn)業(yè),其地位和作用不可小覷。特別是伴隨著國內(nèi)房地產(chǎn)公司數(shù)量的急速上升,以及國外房地產(chǎn)公司的大量涌入,我國的地產(chǎn)行業(yè)展現(xiàn)出了一片日益激烈的競爭態(tài)勢。而企業(yè)要想在當(dāng)前的競爭中處于優(yōu)勢地位,應(yīng)該不斷提升自身的核心競爭力。因此,規(guī)范企業(yè)制度、優(yōu)化業(yè)務(wù)流程已成為一種重要途徑之一。 本文以TP公司OA系統(tǒng)的實施為研究對象,以管理思想為主,信息技術(shù)為輔,研究與探索業(yè)務(wù)流程如何在信息系統(tǒng)中得到一種最好的應(yīng)用體現(xiàn),實現(xiàn)企業(yè)業(yè)務(wù)流程再造和信息化的無縫結(jié)合,并使用流程再造理論,在OA的具體實施過程中,提高業(yè)務(wù)流程效率的最優(yōu)方法。 本文從企業(yè)內(nèi)部存在的管理問題和外部的競爭壓力兩方面對TP公司的現(xiàn)狀進行分析與介紹,并探討在公司的實際情況下實行業(yè)務(wù)流程再造的必要性和可行性。根據(jù)所在行業(yè)與本企業(yè)的特殊性,本文對現(xiàn)有的通用業(yè)務(wù)流程進行分析與研究,以提高效率和解決常用問題為目的,并結(jié)合信息化技術(shù)手段,查詢、評估并測試優(yōu)化方案,合并可有可無的部分,刪除重復(fù)或無可緊要的流程,簡化流程審批環(huán)節(jié),提高流程運營效率,達到企業(yè)高層領(lǐng)導(dǎo)的有效管理。 本文在OA系統(tǒng)實施過程中對TP公司實際業(yè)務(wù)進行了全面的分析與研究,并且運用流程再造的理論和實用方法,將其應(yīng)用于系統(tǒng)設(shè)計中。同時,在OA的使用過程中,對有問題的業(yè)務(wù)流程持續(xù)進行分析與評估,并不斷進行流程優(yōu)化與重組,,從而提高了企業(yè)的整體工作效率和制度管理水平,進一步提升了企業(yè)的市場競爭力。
[Abstract]:After more than 20 years of continuous innovation, development and progress, the real estate industry has been the leading industry of our national economy, its status and role can not be underestimated, especially with the rapid increase in the number of domestic real estate companies. As well as the influx of foreign real estate companies, China's real estate industry has shown an increasingly fierce competition situation, and enterprises want to be in the current competition in an advantageous position. Therefore, standardizing enterprise system and optimizing business process has become one of the important ways. This paper takes the implementation of OA system of TP Company as the research object, takes the management thought as the main body, the information technology as the auxiliary, studies and explores how the business process gets a kind of best application embodiment in the information system. To realize the seamless combination of business process reengineering (BPR) and information technology, and to use the theory of BPR to improve the efficiency of business process in the process of OA implementation. This paper analyzes and introduces the present situation of TP Company from the aspects of internal management problems and external competitive pressure. It also discusses the necessity and feasibility of carrying out business process reengineering under the actual situation of the company. According to the particularity of the industry and this enterprise, this paper analyzes and studies the existing general business process. In order to improve efficiency and solve common problems, combined with information technology means, query, evaluate and test the optimization scheme, merge the unnecessary parts, delete duplicate or uncritical processes. Simplify the process approval process, improve the efficiency of process operation, and achieve the effective management of senior leaders. This paper makes a comprehensive analysis and research on the actual business of TP Company during the implementation of OA system, and applies the theory and practical method of process reengineering to the design of the system. In the process of using OA, the problem of business process analysis and evaluation, and continuous process optimization and reorganization, so as to improve the overall efficiency of the enterprise and the level of system management. Further enhance the market competitiveness of enterprises.
【學(xué)位授予單位】:天津大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2013
【分類號】:F299.233.4;F270.7
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