保利貴州置業(yè)房地產會員管理系統的設計與實現
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本文關鍵詞:保利貴州置業(yè)房地產會員管理系統的設計與實現 出處:《電子科技大學》2014年碩士論文 論文類型:學位論文
更多相關文章: 保利貴州置業(yè) 房地產 會員管理
【摘要】:目前房地產之間的競爭歸結于客戶的競爭,保利貴州置業(yè)如何更大效率的服務于客戶,如果客戶的投訴得不到及時處理、客戶服務得不到及時響應,客戶的檔案、聯系記錄得不到及時共享,無法向客戶提供精細化服務……面臨這些困擾,為了達到“挽留老客戶、爭取新客戶、提高客戶利潤貢獻度的目的”,保利貴州置業(yè)房產運用信息技術,設計一套符合房地產管理要求的會員管理系統。本文基于.NET的面向對象的開發(fā)方法對系統進行了詳細的分析、設計和實現,在概述了選題背景、研究目的意義和系統相關開發(fā)技術的基礎上進行了系統需求分析,系統需求分析給出了系統調研,系統功能需求分析及系統非功能需求分析,系統調研給出了保利貴州置業(yè)調研和房地產會員管理系統調研;系統功能需求分析給出了前臺管理的用例圖、后臺管理的用例圖。在系統需求分析的基礎上進行了系統總體設計,系統體系結構設計給出了B/S體系結構設計,系統功能架設計給出了保利貴州置業(yè)房地產會員管理系統的主要功能結構,數據庫設計給出了系統的主要實休屬性圖、主要實體關系圖和主要數據庫表設計。在系統總體設計的基礎上進行了系統詳細設計,系統詳細設計給出前臺管理和后管理的主要功能模塊的詳細設計,前臺管理主要給出了在線資料查看的詳細設計,后臺管理主要給出了務管理、會員檔案管理、積分管理、會員卡管理和系統管理的詳細設計,包括功能結構設計、類圖設計、動態(tài)圖設計和主要功能模塊的處理流程設計。系統實現主要給出了主要功能的界面實現和程序代碼實現。包括登錄功能模塊實現、會務管理功能模塊實現、會員檔案管理功能模塊實現、積分管理功能模塊實現和會員卡管理功能模塊實現,在系統測試中給出了主要功能模塊的測試。通過對保利貴州置業(yè)房地產會員管理系統的開發(fā),運用研究生期間所學軟件工程知識,自投入到實際應用中來,得到用戶的廣泛好評。
[Abstract]:At present, the competition between the real estate comes down to the competition of the customers. How to serve the customers more efficiently, if the complaints of the customers are not dealt with in time, the customer service can not be answered in a timely manner. Customer files, contact records can not be shared in time, unable to provide refined services to customers. Faced with these problems, in order to achieve "retain old customers, strive for new customers, improve customer profit contribution." Using information technology, this paper designs a member management system that meets the requirements of real estate management. This paper analyzes the system in detail based on the object oriented development method of .NET. Design and implementation, in an overview of the background of the topic, the purpose of the research and system related development technology on the basis of system requirements analysis, system requirements analysis gives the system research. System functional demand analysis and system non-functional demand analysis, the system survey gives Poly Guizhou property survey and real estate member management system research; The function requirement analysis of the system gives the use case diagram of the foreground management and the use case diagram of the background management. The overall design of the system is carried out on the basis of the system requirement analysis. The system architecture design gives the B / S system structure design, the system function frame design gives the main function structure of Poly Guizhou real estate member management system. The database design gives the main real attribute graph, the main entity relation diagram and the main database table design. Based on the overall design of the system, the system is designed in detail. The detailed design of the system gives the detailed design of the main functional modules of foreground management and post management. The foreground management mainly gives the detailed design of online data viewing. The background management mainly gives the management of service and the management of member files. Integral management, membership card management and system management detailed design, including functional structure design, class diagram design. Dynamic graph design and processing flow design of the main functional modules. The system implementation mainly gives the main functions of the interface implementation and program code implementation, including login function module implementation, meeting management function module implementation. Member file management function module implementation, integral management function module and membership card management function module implementation. Through the development of Poly Guizhou Real Estate member Management system and the application of software engineering knowledge learned during the postgraduate period, it has been put into practical application. Get the user's wide acclaim.
【學位授予單位】:電子科技大學
【學位級別】:碩士
【學位授予年份】:2014
【分類號】:TP311.52
【參考文獻】
相關碩士學位論文 前2條
1 劉之濤;房地產企業(yè)客戶關系管理系統的研究與應用[D];武漢理工大學;2002年
2 周魯超;房地產綜合管理信息系統預售備案管理信息子系統的設計與實現[D];北京郵電大學;2006年
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