天津A高校后勤服務(wù)質(zhì)量實(shí)證研究
本文選題:A高校 切入點(diǎn):后勤服務(wù) 出處:《西南交通大學(xué)》2012年碩士論文 論文類型:學(xué)位論文
【摘要】:為了更好的促進(jìn)高校教學(xué)質(zhì)量的提升和辦學(xué)規(guī)模的不斷擴(kuò)大,各高校在充分認(rèn)識(shí)到發(fā)展制約因素后及時(shí)采取相應(yīng)措施對(duì)后勤服務(wù)進(jìn)行調(diào)整,采取了以市場(chǎng)為導(dǎo)向下的政府政策為指導(dǎo),教育部門(mén)做監(jiān)管,學(xué)校負(fù)責(zé)組織協(xié)調(diào)及社會(huì)部門(mén)共同參與的形式對(duì)高校后勤進(jìn)行了深化改革,經(jīng)過(guò)多年的實(shí)踐運(yùn)用,在高校后勤管理體制及整體服務(wù)質(zhì)量上有了很大改觀,一定程度上促進(jìn)了高校擴(kuò)招規(guī)模的擴(kuò)大及教學(xué)質(zhì)量的提升。但近幾年高校后勤在發(fā)展中套用過(guò)去的改革辦法明顯出現(xiàn)了各種不適應(yīng),無(wú)論是從其管理體制還是發(fā)展模式等方面都有與如今的發(fā)展要求相矛盾之處。 為推動(dòng)我國(guó)高校后勤改革及社會(huì)化運(yùn)營(yíng)的實(shí)現(xiàn),本文回顧、總結(jié)并深入剖析了我國(guó)高校后勤的社會(huì)化改革所存在的挑戰(zhàn)與機(jī)遇,并提出了在發(fā)展過(guò)程中遇到的相關(guān)問(wèn)題,在課題研究的過(guò)程中,以天津A高校的后勤服務(wù)質(zhì)量為重點(diǎn)研究對(duì)象,通過(guò)問(wèn)卷調(diào)研等研究方法對(duì)天津A高校的后勤管理以及運(yùn)營(yíng)服務(wù)的現(xiàn)狀、存在問(wèn)題進(jìn)行了詳實(shí)、客觀、深入的分析和探究,為國(guó)內(nèi)的高校后勤管理改革方向以及模式的轉(zhuǎn)變提供有效的參考依據(jù)。此外本文還大量運(yùn)用了對(duì)比分析法,總結(jié)、歸納國(guó)外高校后勤服務(wù)的發(fā)展?fàn)顩r,并根據(jù)已有經(jīng)驗(yàn)對(duì)我國(guó)高校后勤管理中的各種問(wèn)題進(jìn)行了深入剖析提出相應(yīng)的解決辦法。其旨在結(jié)合以往高校后勤改革的成效及國(guó)外成熟后勤管理模式為后勤改革的具體實(shí)踐做出理論性的指導(dǎo)。
[Abstract]:In order to promote the improvement of teaching quality and the continuous expansion of the scale of running a school, colleges and universities, after fully recognizing the development constraints, take appropriate measures to adjust the logistics service in time. Under the guidance of market-oriented government policy, the education department is in charge of supervision, the school is responsible for organizing and coordinating, and the social sector has participated in the form of deepening the reform of university logistics, after many years of practice and application. The logistics management system and the overall service quality of colleges and universities have been greatly improved. To some extent, it has promoted the expansion of enrollment and the improvement of teaching quality in colleges and universities. But in recent years, the application of the past reform methods in the development of university logistics has obviously appeared various kinds of inadaptability. Whether from its management system or development model, there are contradictions with today's development requirements. In order to promote the reform of university logistics and the realization of socialized operation, this paper reviews and analyzes the challenges and opportunities existing in the socialized reform of university logistics in China, and puts forward the related problems encountered in the process of development. In the course of the research, taking the logistics service quality of Tianjin A university as the key research object, through questionnaire investigation and other research methods to Tianjin A university logistics management as well as the present situation of the operation service, the existence question has carried on the detailed, objective, and so on the Tianjin A university logistics management and the operation service present situation, has carried on the detailed, objective, The in-depth analysis and exploration provide an effective reference for the reform direction and mode of logistics management in colleges and universities in China. In addition, this paper also applies a large number of comparative analysis methods to sum up and sum up the development situation of logistics service in foreign colleges and universities. According to the existing experience, this paper makes a thorough analysis of various problems in the logistics management of colleges and universities in our country and puts forward corresponding solutions. The purpose of this paper is to combine the results of the past logistics reform in colleges and universities and the mature logistics management mode abroad for the logistics reform. The specific practice of leather provides theoretical guidance.
【學(xué)位授予單位】:西南交通大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2012
【分類號(hào)】:G647.4
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