信息化領(lǐng)導(dǎo)力對(duì)員工敬業(yè)度的影響研究
本文關(guān)鍵詞:信息化領(lǐng)導(dǎo)力對(duì)員工敬業(yè)度的影響研究 出處:《石河子大學(xué)》2017年碩士論文 論文類(lèi)型:學(xué)位論文
更多相關(guān)文章: 信息化領(lǐng)導(dǎo)力 員工敬業(yè)度 組織支持感 中介作用
【摘要】:信息時(shí)代為企業(yè)人力資源管理帶來(lái)了新的挑戰(zhàn),一方面企業(yè)領(lǐng)導(dǎo)情境隨之改變,信息化領(lǐng)導(dǎo)力(E-leadership)應(yīng)運(yùn)而生;另一方面,員工的工作自主性更強(qiáng),工作方式更加靈活,工作過(guò)程難以監(jiān)督,因而“網(wǎng)絡(luò)摸魚(yú)”(cyberslacking)這種低敬業(yè)度的現(xiàn)象時(shí)常出現(xiàn),即員工在工作時(shí)間利用網(wǎng)絡(luò)便利做與工作無(wú)關(guān)的事,嚴(yán)重影響工作效率。這引起了實(shí)踐界和學(xué)術(shù)界的關(guān)注,如何提高信息時(shí)代的員工敬業(yè)度成為一個(gè)研究難題。在這種情境下,僅靠傳統(tǒng)的監(jiān)督控制很難提高員工敬業(yè)度,通過(guò)信息化領(lǐng)導(dǎo)力可以更好地影響員工的心理活動(dòng),激發(fā)員工提高自身敬業(yè)度的內(nèi)驅(qū)力,減少“磨洋工”的行為。本研究以社會(huì)交換理論和資源保存理論為基礎(chǔ),構(gòu)建信息化領(lǐng)導(dǎo)力、員工敬業(yè)度和組織支持感之間的關(guān)系模型,結(jié)合定性分析和定量分析,采用訪談法和問(wèn)卷調(diào)查方法,收集有效樣本488份,利用SPSS19.0和Amos17.0對(duì)數(shù)據(jù)進(jìn)行深入分析,揭示了信息化領(lǐng)導(dǎo)力對(duì)員工敬業(yè)度的影響路徑,同時(shí)考察了信息化領(lǐng)導(dǎo)力、員工敬業(yè)度和組織支持感在個(gè)體特征變量上的差異性。主要得出以下結(jié)論:(1)信息化領(lǐng)導(dǎo)力對(duì)員工敬業(yè)度及其各維度(活力、奉獻(xiàn)、專(zhuān)注)和組織支持感有顯著正向影響;(2)組織支持感對(duì)員工敬業(yè)度及其各維度(活力、奉獻(xiàn)、專(zhuān)注)有顯著正向影響;(3)組織支持感在信息化領(lǐng)導(dǎo)力對(duì)員工敬業(yè)度的影響中起中介作用,其中組織支持感在信息化領(lǐng)導(dǎo)力和活力、奉獻(xiàn)、專(zhuān)注間都起部分中介作用;(4)信息化領(lǐng)導(dǎo)力在外資企業(yè)中更高,公司信息技術(shù)使用程度非常廣泛、信息技術(shù)使用意愿較高的員工敬業(yè)度和組織支持感較高。本研究拓展了信息化領(lǐng)導(dǎo)力的實(shí)證研究領(lǐng)域,探究了信息化領(lǐng)導(dǎo)力如何影響員工敬業(yè)度的具體路徑,根據(jù)研究結(jié)論提出的提升敬業(yè)度的管理啟示為信息時(shí)代下企業(yè)人力資源管理實(shí)踐提供了新的思路和科學(xué)的理論依據(jù)。
[Abstract]:The information age has brought new challenges to the enterprise human resource management. On the one hand, the enterprise leadership situation has changed, and the information leadership has emerged as the times require; On the other hand, the work autonomy of employees is stronger, the working way is more flexible, and the work process is difficult to supervise. As a result, the phenomenon of "cyber fishing" ("cyber fishing") often occurs, in which employees use the Internet to facilitate doing things that are not related to their work during their working hours. Seriously affect the efficiency of work. This has attracted the attention of the practical and academic circles, how to improve the employee engagement in the information age has become a research problem. In this context. It is difficult to improve employee engagement only by traditional supervision and control. Through information leadership, the psychological activities of employees can be better affected, and the internal drive of staff to improve their engagement can be stimulated. Based on the theory of social exchange and the theory of resource conservation, the relationship between information leadership, employee engagement and organizational support is established. In combination with qualitative analysis and quantitative analysis, 488 effective samples were collected by interview and questionnaire, and the data were analyzed by SPSS19.0 and Amos17.0. This paper reveals the influence of information leadership on employee engagement, and examines the information leadership at the same time. The differences of employee engagement and organizational support in individual characteristic variables. The following conclusions are drawn: 1) Information-based leadership plays an important role in employee engagement and its dimensions (vitality, dedication). There were significant positive effects on concentration and organizational support. 2) organizational support has a significant positive impact on employee engagement and its dimensions (vitality, dedication, focus); (3) the sense of organizational support plays an intermediary role in the influence of information leadership on employee engagement, in which organizational support plays a part in the intermediary role between information leadership and vitality, dedication and concentration; 4) Information leadership is higher in foreign-funded enterprises, and the use of information technology is very extensive. This study expands the empirical research field of information leadership and explores the specific path of how information leadership affects employee engagement. According to the conclusion of the research, the management enlightenment of improving engagement provides a new way of thinking and scientific theoretical basis for the practice of human resource management in the information age.
【學(xué)位授予單位】:石河子大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2017
【分類(lèi)號(hào)】:F272.92
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