SL醫(yī)院醫(yī)務(wù)人員績效考核改進(jìn)策略研究
本文關(guān)鍵詞:SL醫(yī)院醫(yī)務(wù)人員績效考核改進(jìn)策略研究 出處:《安徽大學(xué)》2017年碩士論文 論文類型:學(xué)位論文
更多相關(guān)文章: 醫(yī)院 醫(yī)務(wù)人員 績效考核 BSC KPI
【摘要】:醫(yī)藥衛(wèi)生事業(yè)是重大的民生問題,關(guān)系廣大人民群眾的身體健康和家庭幸福。在我國市場經(jīng)濟(jì)不斷發(fā)展和醫(yī)療改革不斷深化的背景下,醫(yī)院的核心競爭力已由技術(shù)和設(shè)備等物質(zhì)資源競爭轉(zhuǎn)移到管理和人才的競爭,醫(yī)院的核心工作人員是醫(yī)生、護(hù)士以及醫(yī)技類醫(yī)務(wù)工作者,我國歷來素有"名醫(yī)塑名院"之說。績效考核是現(xiàn)代企業(yè)人力資源管理的關(guān)鍵環(huán)節(jié),也是醫(yī)院科學(xué)管理的有效手段之一。建立一套科學(xué)的績效考核體系,充分調(diào)動醫(yī)務(wù)工作人員的主觀能動性,更好的創(chuàng)造效益、服務(wù)社會和患者,使醫(yī)院在激烈的醫(yī)療市場競爭中站穩(wěn)腳跟,對醫(yī)院發(fā)展具有深遠(yuǎn)意義。本文在廣泛閱讀國內(nèi)外相關(guān)研究文獻(xiàn)的基礎(chǔ)上,以績效管理理論為基礎(chǔ),以SL醫(yī)院相關(guān)部門的實際資料和數(shù)據(jù)為研究對象,闡述SL醫(yī)院現(xiàn)行的針對醫(yī)務(wù)人員的績效考核方案存在的問題。通過分析醫(yī)院發(fā)展所處的內(nèi)、外部環(huán)境,發(fā)現(xiàn)醫(yī)院發(fā)展的優(yōu)勢和不足,得出醫(yī)院績效改進(jìn)的必要性,進(jìn)而針對性地提出了對現(xiàn)行績效考核方案的改進(jìn)策略,并預(yù)測了改進(jìn)后的實施效果、提出保障措施。最后總結(jié)本文研究的優(yōu)勢和不足,并明確了今后的研究方向。本文結(jié)合醫(yī)院實際情況,在國家宏觀政策的指導(dǎo)下,打破傳統(tǒng)醫(yī)務(wù)人員論資排輩、以職稱定高低的績效分配觀念的基礎(chǔ)上,通過對SL醫(yī)院現(xiàn)行績效考核方案的不足和改進(jìn)的必要性分析,針對SL醫(yī)院的醫(yī)務(wù)人員的績效考核方案進(jìn)行了改進(jìn)研究。基于對國內(nèi)外相關(guān)理論的研究,并借鑒其他醫(yī)院成功經(jīng)驗的基礎(chǔ)上,將平衡記分卡(BSC)和關(guān)鍵指標(biāo)法(KPI)理論相結(jié)合,構(gòu)建基于平衡記分卡的KPI績效考核體系。在SL醫(yī)院原有的以成本核算為核心的績效考核基礎(chǔ)上擴(kuò)大考核的維度,形成了 一套既能兼顧醫(yī)療機(jī)構(gòu)的社會性和公益性,又能兼顧民營醫(yī)院的營利性的績效考核模式,為后續(xù)有類似需求的醫(yī)院提供經(jīng)驗參考和借鑒,為加快我國公立醫(yī)院轉(zhuǎn)型事業(yè)添磚加瓦,具有一定參考價值。
[Abstract]:Medical and health care is a major livelihood issue, related to the physical health and family well-being of the broad masses of the people. Under the background of the continuous development of the market economy and the deepening of medical reform in China. The core competence of the hospital has been transferred from the competition of material resources such as technology and equipment to the competition of management and talents. The core staff of the hospital are doctors, nurses and medical and technical medical workers. Performance appraisal is the key link of modern enterprise human resource management and one of the effective means of hospital scientific management. Establish a set of scientific performance appraisal system. Fully mobilize the subjective initiative of medical staff, better create benefits, serve the society and patients, so that hospitals in the fierce medical market competition to stand firm. On the basis of extensive reading of domestic and foreign related research literature, based on the theory of performance management, the actual information and data of SL hospital departments as the research object. By analyzing the internal and external environment of hospital development, the advantages and disadvantages of hospital development are found. The necessity of hospital performance improvement is obtained, and then the improvement strategy of the current performance appraisal scheme is put forward, and the effect of the improvement is predicted. Finally summarize the advantages and disadvantages of this study and clarify the future research direction. Combined with the actual situation of the hospital, under the guidance of the national macro policy, break the traditional medical personnel seniority. On the basis of the concept of performance assignment, this paper analyzes the deficiency of the current performance appraisal scheme and the necessity of improvement in SL hospital. Based on the research of the relevant theories at home and abroad and the successful experience of other hospitals, the improvement of the performance appraisal scheme of the medical staff in SL hospital is studied. The balanced scorecard (BSC) is combined with the key index method (KPI) theory. Construct the KPI performance appraisal system based on balanced Scorecard. Expand the dimension of performance appraisal based on cost accounting. Formed a set of performance appraisal model which can not only give consideration to the sociality and public welfare of medical institutions, but also to the profitability of private hospitals, and provide experience and reference for the follow-up hospitals with similar needs. In order to speed up the transformation of public hospitals in China, it has a certain reference value.
【學(xué)位授予單位】:安徽大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2017
【分類號】:R197.322
【共引文獻(xiàn)】
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