本文選題：南非 + 消費(fèi)者權(quán)益保護(hù)法　； 參考：《湘潭大學(xué)》2011年碩士論文

【摘要】：南非作為非洲大陸上經(jīng)濟(jì)最為發(fā)達(dá)的發(fā)展中國家,與中國有著密切的貿(mào)易往來,其消費(fèi)者權(quán)益保護(hù)法與其貿(mào)易政策的高度相關(guān)性,使我們有必要對其消費(fèi)者權(quán)益保護(hù)法予以高度關(guān)注,以便在更好保護(hù)我國公民自身利益的前提下實(shí)現(xiàn)經(jīng)濟(jì)活動(dòng)的目標(biāo)。但是國內(nèi)尚沒有關(guān)于南非消費(fèi)者權(quán)益保護(hù)制度的研究,在經(jīng)濟(jì)一體化和全球化的時(shí)代,我國對南非消費(fèi)者權(quán)益保護(hù)制度的研究具有重要意義。 南非消費(fèi)者權(quán)益保護(hù)制度的發(fā)展經(jīng)歷了一段很長的時(shí)間,種族隔離制度的結(jié)束為南非消費(fèi)者權(quán)益的保護(hù)提供了可能,自南非新政府成立以來,頒布了一系列有關(guān)消費(fèi)者權(quán)益保護(hù)的單行法律,并在吸收各國消費(fèi)者保護(hù)立法經(jīng)驗(yàn)的基礎(chǔ)上不斷修改了其國內(nèi)法律的框架,其中2009年頒布實(shí)施《消費(fèi)者權(quán)益保護(hù)法》就是南非消費(fèi)者權(quán)益保護(hù)制度的核心內(nèi)容。該法統(tǒng)一了全國各省的消費(fèi)者權(quán)益保護(hù)的標(biāo)準(zhǔn),通過約束不合理的市場行為并建立糾紛解決機(jī)制來實(shí)現(xiàn)消費(fèi)市場的公平、有序、健康,該立法體系完整,內(nèi)容全面,既包括實(shí)體性內(nèi)容,也包含程序性規(guī)定。實(shí)體性的內(nèi)容包括消費(fèi)者的概念、消費(fèi)者權(quán)利以及供應(yīng)商的義務(wù)。南非《消費(fèi)者權(quán)益保護(hù)法》為供應(yīng)商設(shè)定了嚴(yán)格的責(zé)任制度,供應(yīng)商的義務(wù)從傳統(tǒng)意義上的保障消費(fèi)者公平、安全商品和服務(wù),擴(kuò)展到了負(fù)有促進(jìn)環(huán)境保護(hù)等具有新時(shí)代特色的義務(wù)。 程序性制度介紹了具有監(jiān)督執(zhí)法職能的消費(fèi)者權(quán)益保護(hù)組織,主要包括國家消費(fèi)者委員會、國家信貸管理機(jī)構(gòu)、省級消費(fèi)者權(quán)益保護(hù)組織以及非政府組織的職能介紹。在糾紛解決機(jī)制中,南非政府較為重視非訴訟方式的解決,國家消費(fèi)者委員會作為一個(gè)新設(shè)立的機(jī)構(gòu),在處理消費(fèi)者投訴以及促進(jìn)糾紛的調(diào)解上扮演著重要的角色,仲裁以及行政申訴的運(yùn)用也加快了消費(fèi)糾紛的解決。另外,訴訟解決方式作為最終的救濟(jì)方式有效地為消費(fèi)者提供了司法保護(hù),這也是保障消費(fèi)者權(quán)益保護(hù)法實(shí)施效果的關(guān)鍵。 南非曾經(jīng)是一個(gè)存在嚴(yán)重種族主義的國家,為了徹底消除種族歧視制度給南非國家?guī)淼挠绊?在大力發(fā)展本國經(jīng)濟(jì)的同時(shí),甚為重視國家人權(quán)保護(hù)的立法建設(shè)。其中完善消費(fèi)者權(quán)益保護(hù)制度,對消費(fèi)者實(shí)行平等的保護(hù),并為消費(fèi)者創(chuàng)造良好的市場環(huán)境,既體現(xiàn)了對人權(quán)的重視,也能進(jìn)一步加速南非經(jīng)濟(jì)發(fā)展的步伐。本文旨在展示南非消費(fèi)者權(quán)益保護(hù)制度的立法風(fēng)范之余,為我國企業(yè)在南非投資貿(mào)易給予法律上的指導(dǎo),減少在非華商的經(jīng)濟(jì)損失,還希望可以為我國消費(fèi)者權(quán)益保護(hù)制度的完善,提供南非成功的立法經(jīng)驗(yàn)以及立法技術(shù)。
[Abstract]:South Africa, as the most economically developed developing country on the African continent, has close trade ties with China, and its consumer rights and interests protection law is highly relevant to its trade policy. It is necessary for us to pay close attention to the protection of consumer rights and interests so as to realize the goal of economic activities on the premise of better protecting our citizens' own interests. However, there is no research on the system of consumer protection in South Africa. In the era of economic integration and globalization, it is of great significance for our country to study the system of consumer protection in South Africa. The development of consumer rights protection system in South Africa has been going through a long time. The end of apartheid has made it possible to protect the rights of consumers in South Africa. Since the establishment of the new government in South Africa, Having enacted a series of separate laws on the protection of consumer rights and interests and continuously revising the framework of their domestic laws based on the experience of national consumer protection legislation, In 2009, the enactment and implementation of the Consumer Rights and interests Protection Act is the core content of the consumer rights protection system in South Africa. The law unifies the standards for the protection of consumer rights and interests in all provinces of the country, and realizes the fairness, order and health of the consumer market by restricting unreasonable market behavior and establishing a dispute resolution mechanism. The legislative system is complete and the content is comprehensive. Both substantive content and procedural provisions are included. Substantive content includes the concept of consumers, consumer rights and supplier obligations. South Africa's Consumer Rights and interests Protection Act sets a strict liability system for suppliers, whose obligations are traditionally to protect consumers' fairness, safety, and goods and services. Extended to the responsibility to promote environmental protection and other features of the new era. The procedural system introduces the functions of consumer rights and interests protection organizations with the function of supervising and enforcing the law, including the National Consumer Council, the State Credit Management Agency, the provincial consumer rights protection organizations and non-governmental organizations. In the dispute resolution mechanism, the South African government attaches more importance to non-litigation resolution, and the National Consumer Council, as a newly established body, plays an important role in handling consumer complaints and promoting mediation of disputes. Arbitration and the use of administrative complaints have also accelerated the resolution of consumer disputes. In addition, as the final remedy, litigation solution provides judicial protection for consumers effectively, which is the key to protect the enforcement effect of consumer rights and interests protection law. South Africa was once a country with serious racism. In order to completely eliminate the influence of racial discrimination system on South African country, it attaches great importance to the legislative construction of national human rights protection while vigorously developing its own economy. Perfecting the system of protecting consumers' rights and interests, implementing equal protection to consumers and creating a good market environment for consumers not only embody the importance of human rights, but also accelerate the pace of economic development in South Africa. The purpose of this paper is to show the legislative style of the consumer protection system in South Africa, to provide legal guidance for Chinese enterprises to invest and trade in South Africa, and to reduce the economic losses of non-Chinese businessmen. It also hopes to provide South Africa's successful legislative experience and technology for the perfection of consumer rights protection system in China.
【學(xué)位授予單位】：湘潭大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2011
【分類號】：D947.8;DD913

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