【摘要】：隨著計(jì)算機(jī)技術(shù)及互聯(lián)網(wǎng)技術(shù)的飛速發(fā)展,信息技術(shù)在酒店業(yè)得到廣泛運(yùn)用,使得酒店無論在內(nèi)部管理還是外部營銷等方面都發(fā)生了顯著變化,對于酒店業(yè)企業(yè)調(diào)整產(chǎn)品與服務(wù)的組合,降低管理成本,提高管理效率都產(chǎn)生了重要的推動作用。當(dāng)前,信息技術(shù)在酒店業(yè)企業(yè)管理中已不再僅僅用于業(yè)務(wù)流程管理,更多的開始應(yīng)用于新業(yè)務(wù)的應(yīng)用創(chuàng)新,網(wǎng)上訂房訂餐管理成為現(xiàn)代酒店業(yè)管理中信息技術(shù)的一項(xiàng)新型應(yīng)用,在越來越多的酒店業(yè)企業(yè)中得到廣泛運(yùn)用。 本文以校園招待所信息化建設(shè)項(xiàng)目為背景,在對校園招待所開展網(wǎng)上訂房與訂餐管理的必要性和可行性進(jìn)行分析的基礎(chǔ)上,對校園招待所網(wǎng)上訂房訂餐系統(tǒng)進(jìn)行了分析與設(shè)計(jì)。論文根據(jù)軟件工程的基本原理,在介紹了項(xiàng)目背景的基礎(chǔ)上,深入分析了系統(tǒng)功能需求和性能需求,然后從系統(tǒng)體系結(jié)構(gòu)、系統(tǒng)功能模塊劃分、系統(tǒng)數(shù)據(jù)庫及系統(tǒng)主要界面等方面對系統(tǒng)進(jìn)行了詳細(xì)的設(shè)計(jì)。該系統(tǒng)分為前臺客戶端子系統(tǒng)和后臺管理端子系統(tǒng),前臺客戶端子系統(tǒng)主要面向訪問系統(tǒng)網(wǎng)站的客戶,包括會員注冊與登錄、會員信息維護(hù)、客房信息查詢、菜肴信息查詢、網(wǎng)上訂房、網(wǎng)上訂餐、客戶訂單管理、在線評論等功能；后臺管理端子系統(tǒng)主要面向招待所業(yè)務(wù)管理人員和系統(tǒng)管理人員,主要包括后臺用戶登錄、用戶個人信息管理、客戶訂單管理、住宿管理、用餐管理、后臺用戶管理、廣告管理及菜肴信息管理等功能。 招待所網(wǎng)上訂房與訂餐系統(tǒng)的設(shè)計(jì)與開發(fā)必將為校園招待所的發(fā)展和管理帶來新的機(jī)遇和挑戰(zhàn),有利于提高校園招待所的市場競爭能力,同時(shí)也將為學(xué)校后勤管理信息化建設(shè)起到重要推動作用。
[Abstract]:With the rapid development of computer technology and Internet technology, information technology has been widely used in the hotel industry, which has undergone significant changes in both internal management and external marketing. It plays an important role in adjusting the combination of products and services, reducing management costs and improving management efficiency. At present, information technology is no longer only used in business process management in hotel industry enterprise management, but also in the application innovation of new business. Online reservation and reservation management has become a new application of information technology in modern hotel industry management. It is widely used in more and more hotel enterprises. Based on the background of campus hostel information construction project, based on the analysis of the necessity and feasibility of online reservation and reservation management in campus hostel, this paper analyzes and designs the online booking system of campus hostel. According to the basic principle of software engineering, on the basis of introducing the background of the project, this paper deeply analyzes the functional and performance requirements of the system, and then divides the system architecture and system functional modules. The system database and the main interface of the system are designed in detail. The system is divided into front client terminal system and background management terminal system. The front customer terminal system is mainly for customers who visit the website of the system, including member registration and login, member information maintenance, room information query, dish information query. Online reservation, customer order management, online review and other functions; The background management terminal system is mainly for hospitality business managers and system managers, including background user login, user personal information management, customer order management, accommodation management, dining management, background user management, Advertising management and dish information management and other functions. The design and development of online reservation and reservation system for guesthouses will bring new opportunities and challenges to the development and management of campus guesthouses, and will be conducive to improving the market competitiveness of campus hostels. At the same time, it will also play an important role in promoting the information construction of school logistics management.
【學(xué)位授予單位】：山東大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：TP311.52

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