隨著國際貿(mào)易的發(fā)展,英語成為商務(wù)語境中首選的工作語言,被稱為商務(wù)英語通用語（Business English as Lingua Franca,簡稱BELF）。商務(wù)英語通用語集合了跨文化交際和英語通用語的特點(diǎn),成為近年來學(xué)者研究的一大熱門話題。商務(wù)郵件是英語作為通用語在跨文化商務(wù)語境中的一大應(yīng)用,是商務(wù)活動(dòng)中常見的交際方式之一,在交換信息、促進(jìn)合作和保持良好的人際關(guān)系方面發(fā)揮著重要的作用。請(qǐng)求是一種指令性的言語行為,在商務(wù)郵件中十分常見,說話者通過言語來使聽話者實(shí)施一定的行為,這種行為通常是有利于說話者的,在商務(wù)郵件中通常表現(xiàn)為希望對(duì)方提供所需信息。從禮貌理論的角度來看,請(qǐng)求是一種威脅聽話者消極面子的行為,是不禮貌的,因此說話者往往會(huì)采取一定的請(qǐng)求策略來幫助其減輕對(duì)對(duì)方面子的損害,使對(duì)方更易于接受這一請(qǐng)求。因此,對(duì)于商務(wù)郵件中請(qǐng)求策略的使用是一個(gè)值得注意的問題。本研究以真實(shí)的商務(wù)英語電子郵件為研究語料,采取了定性和定量的研究方法對(duì)郵件中的請(qǐng)求策略進(jìn)行了探究。研究發(fā)現(xiàn),在英語商務(wù)電子郵件中,最常使用的請(qǐng)求策略是祈使句,其次是非規(guī)約性間接請(qǐng)求策略下的可能性詢問,而模糊暗示在語料中基本未被發(fā)... 

【文章頁數(shù)】：70 頁

【學(xué)位級(jí)別】：碩士

【文章目錄】：
ACKNOWLEDGEMENTS
ABSTRACT
摘要
CHAPTER ONE INTRODUCTION
    1.1 Rationale
    1.2 Research questions
    1.3 Research significance
    1.4 Organization of the thesis
CHAPTER TWO LITERATURE REVIEW
    2.1 Previous studies of the speech act of request
        2.1.1 Defining requests
        2.1.2 Request in cross-cultural speech act studies
    2.2 Previous studies of workplace English emails
    2.3 Previous studies of BELF
    2.4 Previous study of Brown & Levinson’s Politeness Strategies
CHAPTER THREE THEORETICAL FRAMEWORK
    3.1 Speech Act Theory
    3.2 Cross-Cultural Speech Act Realization Project
    3.3 Brown and Levinson’s Politeness Strategy
    3.4 Analytical framework
CHAPTER FOUR METHODOLOGY
    4.1 Data collection
        4.1.1 Collecting business English emails
        4.1.2 Questionnaire of politeness of request strategies
    4.2 Research methods
CHAPTER FIVE RESULTS AND DISCUSSION
    5.1 Request strategies commonly used in business English emails
        5.1.1 Direct request strategies
        5.1.2 Conventionally indirect request strategies
        5.1.3 Non-conventionally indirect request strategies
    5.2 Chinese practitioners’perception of politeness of different request strategies
        5.2.1 The reliability and validity of the questionnaire
        5.2.2 Results of the questionnaire
    5.3 The possible factors that affect BELF users’choice of request strategies
        5.3.1 The social factor
        5.3.2 The discourse factor
        5.3.3 The contextual factor
        5.3.4 The cognitive factor
CHAPTER SIX CONCLUSION
    6.1 Main findings in the research
    6.2 Implications of the study
    6.3 Limitations
REFERENCES
APPENDIX


【參考文獻(xiàn)】：
期刊論文
[1]電子語篇的特點(diǎn)[J]. 黃國文.  外語與外語教學(xué). 2005(12)
[2]電子郵件的文體特征探析[J]. 阮績智.  中國科技翻譯. 2002(03)



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