本文選題：長途客運　切入點：從業(yè)人員　出處：《遼寧師范大學》2014年碩士論文

【摘要】：一直以來，交通心理學領域都對駕駛員的心理健康給予高度關注，針對駕駛員心理健康的各種調查研究也很多，但很多研究結果卻大不相同，還需進一步研究。而專門針對長途客運從業(yè)人員的心理健康調查研究較少，尤其是駕駛員以外的其他人員，例如乘務員和管理員。目前國內有少量對于長途客運乘務員的研究，而對于長途客運管理員的研究卻幾乎沒有。在長途客運事故頻發(fā)的當今社會，研究長途客運從業(yè)人員的心理健康對于交通安全有舉足輕重的作用，若能比較各類長途客運從業(yè)人員心理健康水平的差異，就可以更有針對性的對各類人員進行適時適當?shù)男睦碚{節(jié)，從而提高他們的心理健康水平，，降低交通事故率，達到安全行車的最終目的。因此，本文采用問卷調查法，使用90項癥狀清單（SCL-90）對遼寧省長途客運從業(yè)人員心理健康進行了調查研究，研究對象包括497名駕駛員，453名乘務員和169名管理員。對他們的心理健康狀況進行總體分析并對不同類別從業(yè)人員進行比較分析，得出以下幾點結論： 1.遼寧省長途客運從業(yè)人員整體心理健康屬于中上等水平，大部分處于心理健康水平。 2.個別長途客運從業(yè)人員表現(xiàn)出一定的身心不適，處于心理亞健康狀態(tài)，需要輔導。 3.三類從業(yè)人員中，管理員與駕駛員的心理健康水平都好于乘務員。 4.三類從業(yè)人員中，僅在軀體化、強迫癥狀和恐怖三個因子上，駕駛員的心理健康水平好于管理員，管理員的心理健康水平好于乘務員，三者形成了遞進關系。
[Abstract]:For a long time, the field of traffic psychology has paid great attention to the mental health of drivers, and there are a lot of investigations and studies on the mental health of drivers, but many of the results are quite different. Further research is needed. However, there are relatively few studies on mental health specifically aimed at long-distance passenger transport practitioners, especially those other than drivers, such as flight attendants and administrators. At present, there are a small number of studies on long-distance passenger flight attendants in China. However, there is almost no research on long-distance passenger transport administrators. In today's society with frequent accidents of long-distance passenger transport, the study of the mental health of long-distance passenger transport practitioners plays an important role in traffic safety. If we can compare the differences of the mental health level of all kinds of long-distance passenger transport employees, we can more pertinently and appropriately adjust the mental health of all kinds of personnel, thereby improving their mental health level and reducing the traffic accident rate. In this paper, 90 symptom lists (SCL-90) are used to investigate the mental health of long distance passenger transport workers in Liaoning Province. The subjects included 497 pilots, 453 flight attendants and 169 administrators. The mental health status of 497 pilots and 169 administrators were analyzed as a whole and the different types of employees were compared. The following conclusions were drawn:. 1. The overall mental health of long distance passenger transport workers in Liaoning Province belongs to the middle and upper class, and most of them are at the level of mental health. 2. Individual long-distance passenger transport workers show certain physical and mental discomfort, mental sub-health state, need counseling. 3. Among the three types of employees, the mental health level of administrators and drivers is better than that of flight attendants. 4. Among the three types of employees, the mental health level of the driver is better than that of the administrator, and the mental health level of the administrator is better than that of the flight attendant only in the three factors of somatization, compulsive symptom and terror.
【學位授予單位】：遼寧師范大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：B849

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