【摘要】：近年來世界經(jīng)濟放緩,在生存的壓力和市場蘊含的機遇共同驅(qū)使作用下,航運市場上的船舶呈現(xiàn)大型化、高科技含量趨勢,使得航運業(yè)各企業(yè)呈細(xì)化、專業(yè)化經(jīng)營,在給予國際航線船員豐厚薪酬的同時也賦予了他們更高、更專業(yè)的要求。A公司作為山東省屬大型國有航運企業(yè)旗下專門從事海員勞務(wù)的公司,戰(zhàn)略目標(biāo)轉(zhuǎn)為不斷擴大船員隊伍規(guī)模,打造高素質(zhì)、適應(yīng)新環(huán)境的適任船員隊伍。但目前,其在經(jīng)營管理上對標(biāo)準(zhǔn)的理解和遵循不足,管理方式需要改善；自有船員在質(zhì)量和數(shù)量上不能滿足需要,流失率較高。鑒于此,本文對A公司的船員績效策略進行了研究,以期為A公司規(guī)范完善船員績效考核策略、提升自有船員服務(wù)水平和核心競爭力提供一些參考。本文首先梳理了與船員績效考核有關(guān)的基礎(chǔ)理論和國內(nèi)外相關(guān)研究情況,為本文的研究提供理論基礎(chǔ)和可借鑒的經(jīng)驗。然后本文對A公司的發(fā)展歷程及現(xiàn)狀、現(xiàn)行的績效考核方法和存在的問題運用上述理論進行了逐一分析,并通過有效性驗證明確了A公司具備使用績效考核提升船員素質(zhì)的客觀條件,而現(xiàn)行的船員績效考核定位更傾向船東公司或船舶管理公司的策略,與A公司的定位和目標(biāo)不符,從而得出A公司對船員績效考核現(xiàn)狀的改進方向。緊接著本文立足于A公司為海員勞務(wù)公司的性質(zhì),對A公司的績效考核策略進行改進,從指導(dǎo)思想和原則、措施、溝通、兌現(xiàn)等方面進行改善和調(diào)整。最后針對A公司船員績效考核有效實施的保障措施進行了分析和闡述,包括思想上引導(dǎo),績效考核制度化、管理人員高素質(zhì)化、管理監(jiān)控信息化的保障等,從而促使改進方案在實操時可以順利實施。
[Abstract]:In recent years, the world economy has slowed down, driven by the pressure of survival and the opportunities contained in the market, ships in the shipping market show a trend of large-scale and high-tech content, which makes the shipping industry enterprises become more detailed and specialized. At the same time, they have also been given higher and more professional requirements. Company A is a company specialized in seafarers' services under large state-owned shipping enterprises in Shandong Province. The strategic goal is to continuously expand the size of the crew, create a high quality, adapt to the new environment of the crew. However, at present, the management methods need to be improved, and the quality and quantity of its own crew can not meet the needs, and the wastage rate is high. In view of this, this paper has carried on the research to the crew performance strategy of A company, in order to provide some reference for A company to standardize and perfect the crew performance appraisal strategy, to enhance the service level and the core competitiveness of the self-owned crew. This paper firstly combs the basic theories related to crew performance appraisal and the research situation at home and abroad, which provides the theoretical basis and experience for the study of this paper. Then, this paper analyzes the development course and present situation of A Company, the current performance appraisal methods and the existing problems by using the above theory. Through validity verification, it is clear that Company A has the objective conditions of using performance appraisal to improve the quality of crew, but the current positioning of crew performance appraisal is more inclined to the strategy of shipowner company or ship management company, which is not consistent with the positioning and goal of company A. Thus, A company to improve the status quo of crew performance evaluation direction. Then, based on the nature of A company as a seafarer labor company, this paper improves the performance appraisal strategy of A company, and improves and adjusts the performance appraisal strategy from the aspects of guiding ideology and principle, measures, communication, fulfillment, and so on. Finally, the paper analyzes and expounds the effective implementation of the guarantee measures for the crew performance appraisal of company A, including ideological guidance, systematization of performance appraisal, high quality of management personnel, guarantee of management monitoring information, and so on. Thus, the improved scheme can be carried out smoothly in practice.
【學(xué)位授予單位】：大連海事大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2015
【分類號】：F552.6;F272.92

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本文編號：2419278