發(fā)布時間：2019-01-17 07:56

【摘要】：20世紀(jì)90年代以來，被喻為“低碳綠色產(chǎn)業(yè)”的服務(wù)外包產(chǎn)業(yè)在全球興起并蓬勃發(fā)展。我國通過改革開放，充分認(rèn)識到服務(wù)外包對于經(jīng)濟(jì)可持續(xù)發(fā)展的特殊意義，服務(wù)外包產(chǎn)業(yè)發(fā)展提上了議事日程，并于2006年啟動了服務(wù)外包“千百十工程”，2009年開啟北京、上海、大連、南昌等21個中國服務(wù)外包示范城市建設(shè)，并將服務(wù)外包列入“十二五”發(fā)展的戰(zhàn)略新興產(chǎn)業(yè)。江西省是我國中部崛起的重要省份，大力發(fā)展服務(wù)外包，不僅符合“鄱陽湖生態(tài)經(jīng)濟(jì)區(qū)建設(shè)”國家戰(zhàn)略，而且也有利于推進(jìn)江西現(xiàn)代服務(wù)業(yè)與現(xiàn)代工業(yè)、現(xiàn)代農(nóng)業(yè)的互動發(fā)展。 論文以江西服務(wù)外包產(chǎn)業(yè)的發(fā)展模式及對策建議為研究對象，首先從研究背景意義、研究內(nèi)容框架和研究方法與創(chuàng)新等方面進(jìn)行了緒論概述；并且介紹了服務(wù)外包的相關(guān)理論，包括服務(wù)外包的概念與分類、服務(wù)外包的理論綜述與研究綜述；在此基礎(chǔ)上，詳細(xì)分析了國內(nèi)外服務(wù)外包的發(fā)展現(xiàn)狀，包括市場規(guī)模和市場前景，以及國際和國內(nèi)服務(wù)外包產(chǎn)業(yè)的發(fā)展模式。 論文對江西服務(wù)外包產(chǎn)業(yè)發(fā)展進(jìn)行了SWOT分析，在梳理總結(jié)江西服務(wù)外包產(chǎn)業(yè)發(fā)展現(xiàn)狀的基礎(chǔ)上，針對江西服務(wù)外包產(chǎn)業(yè)的優(yōu)勢、劣勢、機(jī)會和威脅四大因素展開了詳細(xì)分析和探討。 論文深入分析了江西服務(wù)外包產(chǎn)業(yè)的發(fā)展要素，通過對江西與江蘇服務(wù)外包業(yè)的總量與結(jié)構(gòu)、發(fā)展環(huán)境、從業(yè)人員、企業(yè)規(guī)模、產(chǎn)業(yè)成本等方面的對比，，總結(jié)了國內(nèi)先進(jìn)地區(qū)服務(wù)外包業(yè)的成功經(jīng)驗對江西的啟示，為江西發(fā)展服務(wù)外包業(yè)提供了經(jīng)驗借鑒。 論文還從人才培養(yǎng)模式、業(yè)務(wù)選擇模式、國際拓展模式、載體建設(shè)模式等方面系統(tǒng)闡述了“江西模式”。提出江西服務(wù)外包的產(chǎn)業(yè)發(fā)展，應(yīng)實(shí)行人才先行戰(zhàn)略，即首先注重發(fā)揮已取得的人才培養(yǎng)的“南昌模式”成功經(jīng)驗，打造全國服務(wù)外包人才培養(yǎng)高地，夯實(shí)支撐產(chǎn)業(yè)發(fā)展的人才基礎(chǔ)，在業(yè)界樹起“江西人才”和“江西服務(wù)”的特色品牌，繼而更好地吸引企業(yè)、形成產(chǎn)業(yè)。 最后，本文圍繞產(chǎn)業(yè)環(huán)境營造、人才高地建設(shè)、聚集效益形成、資金扶持引導(dǎo)和全面可持續(xù)發(fā)展等層面，提出了江西服務(wù)外包產(chǎn)業(yè)發(fā)展的對策建議和相關(guān)舉措。
[Abstract]:Since 1990's, the service outsourcing industry, which is called "low carbon green industry", has been booming all over the world. Through reform and opening up, China fully recognizes the special significance of service outsourcing for sustainable economic development. The development of service outsourcing industry has been put on the agenda. In 2006, China launched the "1000 Ten projects" of service outsourcing, which opened Beijing in 2009. Shanghai, Dalian, Nanchang and other 21 Chinese service outsourcing demonstration cities are built, and service outsourcing is listed as a strategic emerging industry in the 12th Five-Year Plan. Jiangxi Province is an important province rising in the central part of China. The development of service outsourcing is not only in line with the national strategy of "Construction of Poyang Lake Ecological Economic Zone", but also conducive to promoting the interactive development of Jiangxi's modern service industry and modern agriculture. The thesis takes the development mode and countermeasure suggestion of Jiangxi service outsourcing industry as the research object. Firstly, the introduction is made from the research background significance, the research content frame, the research method and the innovation and so on. It also introduces the related theories of service outsourcing, including the concept and classification of service outsourcing, the theoretical review and research review of service outsourcing. On this basis, the development status of service outsourcing at home and abroad is analyzed in detail, including the market scale and market prospect, as well as the development model of international and domestic service outsourcing industry. This paper analyzes the development of Jiangxi service outsourcing industry by SWOT. On the basis of combing and summarizing the present situation of Jiangxi service outsourcing industry, this paper aims at the advantages and disadvantages of Jiangxi service outsourcing industry. Four major factors of opportunity and threat are analyzed and discussed in detail. The paper deeply analyzes the development factors of Jiangxi service outsourcing industry, and compares the total amount and structure, development environment, employee, enterprise scale, industry cost of service outsourcing industry between Jiangxi and Jiangsu. This paper summarizes the successful experience of service outsourcing industry in advanced areas in China, and provides experience for Jiangxi to develop service outsourcing industry. The paper also expounds the "Jiangxi Model" systematically from the aspects of talent training mode, business choice mode, international expansion model, carrier construction mode and so on. The paper puts forward that the industry development of Jiangxi service outsourcing should carry out the strategy of talent first, that is to say, the successful experience of "Nanchang mode" of talent training, which has been obtained, should be put into play first, and the high level of national service outsourcing talent training should be built. Tamp the talent base to support the development of industry, set up the characteristic brand of "Jiangxi talents" and "Jiangxi service" in the industry, and then attract enterprises better and form industry. Finally, this paper puts forward the countermeasures and suggestions on the development of Jiangxi service outsourcing industry in the aspects of industrial environment construction, talent highland construction, aggregation benefit formation, fund support guidance and overall sustainable development.
【學(xué)位授予單位】：江西師范大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F719

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