人力資源外包服務在我國的發(fā)展研究
發(fā)布時間：2018-11-04 20:16
【摘要】：隨著世界經(jīng)濟全球化,世界范圍內(nèi)競爭加劇,使得企業(yè)謀求新的運營管理模式來提高自身綜合競爭力,而外包作為一種全新的運營管理模式已經(jīng)在很多企業(yè)開始實施。而在外包業(yè)務中,人力資源外包是業(yè)務外包中發(fā)展最為迅速的一種服務外包,企業(yè)將人力資源非核心部分職能外包出去,使得企業(yè)有精力去關(guān)注人力資源管理中具有高獨特性的和高價值的職能,以便企業(yè)來合理配置人力資源。人力資源外包是人力資源管理的一次重大創(chuàng)新與變革,它的出現(xiàn)意味著企業(yè)從傳統(tǒng)的基礎性人事管理的束縛中解脫出來轉(zhuǎn)而進行人力資源戰(zhàn)略管理,我國自上世紀80年代向外方駐華機構(gòu)派遣“中方雇員”預示著人力資源外包在我國的開始,并伴隨著近30年的改革開放的發(fā)展而不斷的成長。人力資源外包服務(勞務派遣、人才招聘等)對于穩(wěn)定我國各地區(qū)發(fā)展,解決我國各地人力資源配給,促進就業(yè)會起到很大的重要；同時人力資源外包服務中人力資源管理咨詢、培訓外包、高端人才尋訪等中高端人力資源外包服務項目也會給我國企業(yè)的發(fā)展提供強有力的支持。因此,深入的研究人力資源外包服務、服務行業(yè)及服務機構(gòu)的發(fā)展顯得尤為重要。我們在研究的過程中對人力資源外包我國的發(fā)展現(xiàn)狀的分析,對發(fā)展過程中出現(xiàn)的問題進行解析,并最后為完善我國人力資源服務業(yè)的發(fā)展提供一些建議,希望對人力資源服務行業(yè)的健康發(fā)展和國內(nèi)外包機構(gòu)的的發(fā)展戰(zhàn)略提供一些借鑒的。 本文首先從外包產(chǎn)生的背景著手,引出了人力資源外包,并簡要論述了人力資源外包服務在國外和國內(nèi)的研究現(xiàn)狀及開展情況；其次本文綜合運用交易成本理論、核心競爭力理論、勞動分工理論、比較優(yōu)勢理論等對HR外包進行理論的研究,在做好理論鋪墊后,從HR外包對我國企業(yè)發(fā)展的作用以及HR外包服務在我國發(fā)展的供需分析得出HR外包在我國的發(fā)展的前景是廣闊的；再第三章是本文的核心和創(chuàng)新章節(jié),作者以自己工作的公司(武漢一家大型人力資源外包服務公司)為調(diào)查平臺,收集了行業(yè)內(nèi)詳細的數(shù)據(jù)及相關(guān)資料,站在人力資源外包服務企業(yè)的角度詳細分析了人力資源外包在我國發(fā)展的環(huán)境及發(fā)展階段,在發(fā)展的這四個階段中又重點論述了行業(yè)內(nèi)的服務機構(gòu)、服務規(guī)模和服務的概況,然后在此基礎上又分析出了HR外包服務過程中所存在的風險和問題：缺乏政府和行業(yè)監(jiān)督、行業(yè)內(nèi)惡性競爭、缺乏專業(yè)的服務團隊、泄露企業(yè)關(guān)鍵信息、服務項目單一和同質(zhì)化、法律還不夠健全等；最后本文結(jié)合研究基礎和實踐提出了一些建設性的建議和方法,如轉(zhuǎn)變政府職能向統(tǒng)籌引導行業(yè)發(fā)展職能轉(zhuǎn)變,發(fā)揮行業(yè)監(jiān)督和引導作用,提高HR外包服務機構(gòu)的服務素質(zhì)和服務水平(以服務創(chuàng)品牌,以服務產(chǎn)品多元化創(chuàng)效益),加強外包服務團隊的梯隊建設。雖然人力資源外包服務在我國發(fā)展中存在著一些問題,但是人力資源外包行業(yè)我國的發(fā)展前景是廣闊的,從政策、宏觀數(shù)據(jù)以及企業(yè)的需求度上都可以看出,只要我們找準了問題所在并制定出合適的方案,我們就一定能在政府的支持、行業(yè)的引導以及同行們的共同協(xié)作來一同繪制人力資源外包行業(yè)的宏偉藍圖。
[Abstract]:With the globalization of the world economy and the intensification of competition in the world, the enterprise seeks new operation management mode to improve its own comprehensive competitiveness, and the outsourcing as a brand-new operation management mode has begun to implement in many enterprises. In the outsourcing business, the outsourcing of human resources is one of the most rapidly developing outsourcing packages in the outsourcing of business, and the enterprise outsourcing the non-core functions of human resources, so that the enterprise has the energy to pay attention to the high-value and high-value functions in human resources management. so that the enterprise can reasonably allocate the human resources. Human resources outsourcing is a major innovation and change of human resources management. Its emergence means that the enterprise can extricate itself from the bondage of traditional basic personnel management to carry on human resource strategic management, and our country has dispatched to foreign policy institutions in the 1980s. "Chinese Employees" It presages the beginning of the outsourcing of human resources in our country, and is accompanied by the development of the reform and opening-up in recent 30 years. Human resources outsourcing services (labor dispatch, talent recruitment, etc.) are important to stabilize the development of various regions of our country, solve the distribution of human resources in various parts of our country, promote employment, and meanwhile, the human resources outsourcing service should be consulted and trained in human resources management. High-end HR outsourcing services in high-end talents will also provide strong support to the development of our enterprises. Therefore, in-depth research on the development of outsourcing services, service industries and service institutions is particularly important. In the process of research, we analyze the present situation of human resources outsourcing in our country, analyze the problems in the development process, and finally provide some suggestions for improving the development of human resources service industry in China. We hope to provide some references for the healthy development of human resources service industry and the development strategy of domestic and foreign packaging institutions. Beginning with the background of outsourcing, this paper draws out the outsourcing of human resources, and briefly discusses the current situation and development of outsourcing services in foreign countries and in China; secondly, this paper applies transaction cost theory, core competence theory and labor division. The theory, comparative advantage theory and so on have theoretical research on HR outsourcing. After theoretical bedding, the role of HR outsourcing to our country's enterprise development and the supply and demand analysis of HR outsourcing service in China's development are analyzed. The development prospect of HR outsourcing package in China is wide. The third chapter is the core and innovation chapter of this paper. The author collects detailed data and related data in the industry based on our company (Wuhan, a large HR outsourcing service company). The paper analyzes the environment and development stage of human resource outsourcing in China's development at the angle of human resource outsourcing service enterprise, and discusses the service organization, service scale and service in the industry in four stages of development. General situation, and then analyzes the risks and problems in HR outsourcing service: lack of government and industry supervision, vicious competition in the industry, lack of professional service team, leakage of key information of enterprises, single and homogeneous service line, and lack of law. Finally, based on the research foundation and practice, some constructive suggestions and methods have been put forward, such as changing the function of government function to guide the development function of the industry, giving play to the supervision and guidance of the industry, and improving the service quality and service level of the HR outsourcing service organization. Brand, service product diversification create benefit), strengthen the outer package service team's echelon Although the human resources outsourcing service has some problems in our country's development, the development prospect of our country's external package industry is broad, and it can be seen from the policy, the macro data and the demand of the enterprise, as long as we find the problem and make the appropriate Together with the government's support, the guidance of the industry, and the co-ordination of peers, we will be able to draw together the grandeur of the human resources outsourcing industry
【學位授予單位】：華中師范大學
【學位級別】：碩士
【學位授予年份】：2012
【分類號】：F249.2;F719
本文編號：2311022
[Abstract]:With the globalization of the world economy and the intensification of competition in the world, the enterprise seeks new operation management mode to improve its own comprehensive competitiveness, and the outsourcing as a brand-new operation management mode has begun to implement in many enterprises. In the outsourcing business, the outsourcing of human resources is one of the most rapidly developing outsourcing packages in the outsourcing of business, and the enterprise outsourcing the non-core functions of human resources, so that the enterprise has the energy to pay attention to the high-value and high-value functions in human resources management. so that the enterprise can reasonably allocate the human resources. Human resources outsourcing is a major innovation and change of human resources management. Its emergence means that the enterprise can extricate itself from the bondage of traditional basic personnel management to carry on human resource strategic management, and our country has dispatched to foreign policy institutions in the 1980s. "Chinese Employees" It presages the beginning of the outsourcing of human resources in our country, and is accompanied by the development of the reform and opening-up in recent 30 years. Human resources outsourcing services (labor dispatch, talent recruitment, etc.) are important to stabilize the development of various regions of our country, solve the distribution of human resources in various parts of our country, promote employment, and meanwhile, the human resources outsourcing service should be consulted and trained in human resources management. High-end HR outsourcing services in high-end talents will also provide strong support to the development of our enterprises. Therefore, in-depth research on the development of outsourcing services, service industries and service institutions is particularly important. In the process of research, we analyze the present situation of human resources outsourcing in our country, analyze the problems in the development process, and finally provide some suggestions for improving the development of human resources service industry in China. We hope to provide some references for the healthy development of human resources service industry and the development strategy of domestic and foreign packaging institutions. Beginning with the background of outsourcing, this paper draws out the outsourcing of human resources, and briefly discusses the current situation and development of outsourcing services in foreign countries and in China; secondly, this paper applies transaction cost theory, core competence theory and labor division. The theory, comparative advantage theory and so on have theoretical research on HR outsourcing. After theoretical bedding, the role of HR outsourcing to our country's enterprise development and the supply and demand analysis of HR outsourcing service in China's development are analyzed. The development prospect of HR outsourcing package in China is wide. The third chapter is the core and innovation chapter of this paper. The author collects detailed data and related data in the industry based on our company (Wuhan, a large HR outsourcing service company). The paper analyzes the environment and development stage of human resource outsourcing in China's development at the angle of human resource outsourcing service enterprise, and discusses the service organization, service scale and service in the industry in four stages of development. General situation, and then analyzes the risks and problems in HR outsourcing service: lack of government and industry supervision, vicious competition in the industry, lack of professional service team, leakage of key information of enterprises, single and homogeneous service line, and lack of law. Finally, based on the research foundation and practice, some constructive suggestions and methods have been put forward, such as changing the function of government function to guide the development function of the industry, giving play to the supervision and guidance of the industry, and improving the service quality and service level of the HR outsourcing service organization. Brand, service product diversification create benefit), strengthen the outer package service team's echelon Although the human resources outsourcing service has some problems in our country's development, the development prospect of our country's external package industry is broad, and it can be seen from the policy, the macro data and the demand of the enterprise, as long as we find the problem and make the appropriate Together with the government's support, the guidance of the industry, and the co-ordination of peers, we will be able to draw together the grandeur of the human resources outsourcing industry
【學位授予單位】：華中師范大學
【學位級別】：碩士
【學位授予年份】：2012
【分類號】：F249.2;F719
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