發(fā)布時(shí)間：2018-07-25 10:17

【摘要】：改革開放以來(lái),隨著市場(chǎng)經(jīng)濟(jì)的推進(jìn),城市化的發(fā)展,房地產(chǎn)市場(chǎng)的不斷成熟,作為房地產(chǎn)業(yè)配套行業(yè)的物業(yè)管理自20世紀(jì)80年代逐步在國(guó)內(nèi)得到發(fā)展,并迅速成長(zhǎng)、成熟。改革開放同樣給廈門帶來(lái)了無(wú)限生機(jī)與活力,廈門市的物業(yè)管理行業(yè)經(jīng)歷了從無(wú)到有,從小到大,從弱到強(qiáng)的快速發(fā)展過(guò)程。該行業(yè)的發(fā)展不僅為城市建設(shè)創(chuàng)造了巨大的社會(huì)效益、環(huán)境效益和經(jīng)濟(jì)效益,而且成為推動(dòng)廈門市第三產(chǎn)業(yè)發(fā)展的重要力量。近年來(lái),隨著廈門市城市建設(shè)的迅猛發(fā)展,物業(yè)管理行業(yè)也得到快速發(fā)展,主要表現(xiàn)在：物業(yè)管理市場(chǎng)巨大；業(yè)主對(duì)物業(yè)服務(wù)的需求旺盛；物業(yè)服務(wù)企業(yè)的數(shù)量不斷擴(kuò)大；物業(yè)服務(wù)企業(yè)素質(zhì)和服務(wù)水平不斷提高；物業(yè)管理法規(guī)政策不斷完善；物業(yè)管理行業(yè)所創(chuàng)造的社會(huì)效益、環(huán)境效益和經(jīng)濟(jì)效益日益顯現(xiàn)。 廈門市物業(yè)管理行業(yè)實(shí)現(xiàn)超常規(guī)發(fā)展的同時(shí),問題與困難也逐漸凸顯,主要表現(xiàn)在：(1)從物業(yè)管理的市場(chǎng)主體(業(yè)主及物業(yè)服務(wù)企業(yè))看,業(yè)主缺乏商品消費(fèi)意識(shí),“質(zhì)價(jià)相符”的觀念較為薄弱,業(yè)主委員會(huì)成立及換屆程序不規(guī)范,發(fā)揮的作用不理想；物業(yè)服務(wù)企業(yè)與開發(fā)商“親緣”關(guān)系密切,缺乏經(jīng)營(yíng)服務(wù)理念,企業(yè)整體素質(zhì)及管理的科技含量偏低。(2)從物業(yè)管理的市場(chǎng)客體(物業(yè)管理服務(wù))看,常規(guī)性的公共服務(wù)、物業(yè)服務(wù)收費(fèi)管理、涉及業(yè)主公共資產(chǎn)的管理與運(yùn)作存在不規(guī)范,物業(yè)管理服務(wù)糾紛呈現(xiàn)上升趨勢(shì)。(3)從物業(yè)管理的市場(chǎng)環(huán)境看,物業(yè)管理行業(yè)的法制建設(shè)還不夠及時(shí),相關(guān)制度仍不完善,行業(yè)發(fā)展的社會(huì)環(huán)境仍不盡如人意。因此,本文在借鑒其他國(guó)家及國(guó)內(nèi)深圳、上海等發(fā)達(dá)城市在物業(yè)管理方面的成功經(jīng)驗(yàn)的基礎(chǔ)上,從物業(yè)管理市場(chǎng)主體、市場(chǎng)客體及市場(chǎng)環(huán)境三個(gè)方面提出廈門市物業(yè)管理行業(yè)發(fā)展的思路對(duì)策。
[Abstract]:Since the reform and opening up, with the promotion of market economy, the development of urbanization and the continuous maturity of the real estate market, property management, as a supporting industry of the real estate industry, has been gradually developed in China since the 1980s, and has grown rapidly and matured. The reform and opening up has also brought unlimited vitality and vitality to Xiamen. The property management industry in Xiamen has experienced a rapid development from scratch, from small to large, from weak to strong. The development of this industry has not only created huge social, environmental and economic benefits for urban construction, but also become an important force to promote the development of tertiary industry in Xiamen. In recent years, with the rapid development of urban construction in Xiamen, the property management industry has also been rapid development, mainly in: the property management market is huge; the demand for property services by owners is strong; the number of property service enterprises is expanding; The quality and service level of property service enterprises are improving continuously; property management regulations and policies are being perfected; the social, environmental and economic benefits created by the property management industry are becoming increasingly apparent. At the same time, the problems and difficulties of Xiamen property management industry become more and more obvious. The main problems are as follows: (1) from the view of the market main body of property management (owners and property service enterprises), the owners lack the awareness of commodity consumption. The concept of "quality and price match" is weak, the procedure of establishing and changing the owners' committee is not standardized, and the function of property service enterprise is not ideal. The property service enterprise is closely related to the developer and lacks the concept of management and service. (2) from the point of view of the market object of property management (property management service), the regular public service and the charge management of property service involve the management and operation of the owner's public assets. Property management service disputes show an upward trend. (3) from the property management market environment, the legal construction of the property management industry is not timely, the relevant system is still imperfect, and the social environment of industry development is still not satisfactory. Therefore, on the basis of the successful experience of other countries and developed cities such as Shenzhen and Shanghai in the field of property management, this paper starts with the main body of the property management market. Three aspects of market object and market environment are put forward for the development of Xiamen property management industry.
【學(xué)位授予單位】：廈門大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：F299.233.47

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