YJL公司員工滿意度研究
本文選題:YJL公司 + 員工滿意度 ; 參考:《湖南師范大學(xué)》2013年碩士論文
【摘要】:隨著經(jīng)濟社會和房地產(chǎn)行業(yè)的快速發(fā)展,人力資本逐漸彰顯其重要性,成為了現(xiàn)代企業(yè)競爭的重要方面。對房地產(chǎn)企業(yè)而言,人才流動頻繁、人才短缺的問題日益嚴重,并極大地影響到了企業(yè)的健康持續(xù)發(fā)展。作為一個中小型房地產(chǎn)企業(yè),YJL公司也存在著員工歸屬感不強、離職較多的人才發(fā)展困境。員工滿意度的情況,不但直接關(guān)系到企業(yè)生產(chǎn)效率和經(jīng)濟效益,而且能反映企業(yè)人力資源及組織管理中存在的問題,幫助企業(yè)進行自我診斷。如果企業(yè)想盤活人才資源、充分發(fā)揮人才作用,塑造人力資源核心競爭力,就需要提高員工滿意度,不斷強化員工對企業(yè)的歸屬感和凝聚力。因此,如何提高員工的滿意度也就成為公司管理者思考的課題。 本文學(xué)習(xí)反思了國內(nèi)外學(xué)者對員工滿意度研究的相關(guān)結(jié)論,結(jié)合影響滿意度的激勵理論,對具有代表性的YJL房地產(chǎn)公司進行滿意度調(diào)查。采用以問卷調(diào)查為主、訪談為輔的調(diào)查方法,重點從工作本身、工作關(guān)系、管理機制、工作回報等維度以及性別、年齡、受教育程度、工作年限、職位層級等方面的個體特征因素進行調(diào)查分析,了解公司當前的員工滿意度現(xiàn)狀,辨別影響該公司員工滿意度的主要因素,分析個體變量與滿意度維度之間產(chǎn)生差異的原因,查找該公司在人力資源管理方面存在的不足及原因。結(jié)合房地產(chǎn)行業(yè)特性,對如何加強員工滿意度建設(shè)、減少員工流失,有針對性地提出了改進建議,指出可以從提高薪酬福利的吸引力、增強支付薪酬福利的藝術(shù)性、提高員工培訓(xùn)的公平性及構(gòu)建開放的溝通體系等幾個方面提高公司員工滿意度和工作積極性,增強企業(yè)的競爭力。
[Abstract]:With the rapid development of economy, society and real estate industry, human capital gradually shows its importance and becomes an important aspect of modern enterprise competition. To the real estate enterprise, the talented person flows frequently, the talented person shortage problem is increasingly serious, and has greatly affected the enterprise healthy and sustainable development. As a small and medium-sized real estate company, YJL company also has a weak sense of belonging, leaving more talent development dilemma. The situation of employee satisfaction is not only directly related to the production efficiency and economic benefit, but also reflects the problems existing in the enterprise human resources and organization management, and helps the enterprise to diagnose itself. If the enterprise wants to activate the human resources, give full play to the role of talents, and shape the core competitiveness of human resources, it is necessary to improve employee satisfaction, and constantly strengthen the sense of belonging and cohesion of employees to the enterprise. Therefore, how to improve the satisfaction of employees has become a topic for managers to think about. This paper studies and reflects on the relevant conclusions of domestic and foreign scholars' research on employee satisfaction, and combines the incentive theory that affects satisfaction, to investigate the satisfaction of representative YJL real estate company. Using the questionnaire survey method supplemented by interviews, focusing on the dimensions of work itself, work relationship, management mechanism, work reward, gender, age, education level, working years, etc. In order to understand the current situation of employee satisfaction, identify the main factors that affect the employee satisfaction, analyze the reasons for the difference between individual variables and satisfaction dimensions. To find out the company in human resources management deficiencies and reasons. According to the characteristics of real estate industry, this paper puts forward some suggestions on how to strengthen the construction of employee satisfaction and reduce staff turnover, and points out that it can improve the attractiveness of salary and welfare and enhance the artistry of paying compensation and welfare. Improve the fairness of staff training and build an open communication system to improve employee satisfaction and work enthusiasm, enhance the competitiveness of enterprises.
【學(xué)位授予單位】:湖南師范大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2013
【分類號】:F272.92
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