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網(wǎng)絡消費中消費者權益保護問題研究

發(fā)布時間:2018-05-06 22:40

  本文選題:網(wǎng)絡消費 + 消費者權益; 參考:《貴州師范大學》2017年碩士論文


【摘要】:在網(wǎng)絡經(jīng)濟迅猛發(fā)展的當今,網(wǎng)絡消費以其獨有的便利性優(yōu)勢,極大地方便了人們的生活,但在網(wǎng)絡消費中也充斥著許多欺詐、虛假宣傳等侵害消費者權益的行為。目前我國對網(wǎng)購消費者權益保護的研究也有了一定進展,提出了消費者權益保護在立法保護方面不足的問題,且提出了強化經(jīng)營者披露義務、加強網(wǎng)絡購物監(jiān)管力度、完善糾紛解決機制等觀點?傮w上來說,這些都有利于對網(wǎng)絡購物消費者權益的保護。但是,現(xiàn)有的研究大多僅僅從某一特定的視角出發(fā)探討網(wǎng)絡消費者權益的法律保護,缺乏綜合保護的意識。筆者認為,隨著網(wǎng)絡經(jīng)濟的發(fā)展,網(wǎng)絡消費者權益的侵害出現(xiàn)了日益嚴重的復雜性,加強網(wǎng)絡消費者權利保護,應當從綜合保護的視角出發(fā),健全各種保護機制,并充分重視各種保護機制的協(xié)同、聯(lián)動作用,在保護單個消費者權益的同時,注重消費者普遍的利益保護,使侵害消費者權益的種種社會現(xiàn)象能夠在整體上得到有效的控制。本文由引言、正文和結語三個部分構成。在引言部分,闡述了選題研究的背景和意義,以及對于該選題國內(nèi)外研究的現(xiàn)狀。其次,還介紹了本文的創(chuàng)新點和重點。在正文部分,分四個章節(jié)進行了具體的闡述:第一章,對網(wǎng)絡消費中消費者權益保護進行概述。介紹了網(wǎng)絡消費的特征及網(wǎng)絡消費中消費者權益保護的困境,提出了我國網(wǎng)絡消費中消費者權益的法律規(guī)制及其不足;第二章,通過對國外網(wǎng)絡消費者權益保護法律機制進行分析進而對我國得以啟示;第三章,提出協(xié)調(diào)網(wǎng)絡消費者權益保護的相關機制,完善立法、執(zhí)法、社會服務三方面機制;第四章,針對網(wǎng)絡消費者權益保護制度的不足提出具體建議。最后是結語部分,對文章觀點作簡要概括。
[Abstract]:With the rapid development of network economy, Internet consumption greatly facilitates people's life with its unique advantage of convenience, but it is also full of fraud, false propaganda and other behaviors that infringe on consumers' rights and interests. At present, the research on the protection of consumers' rights and interests of online shopping has also made some progress in our country. It has raised the problem that the protection of consumers' rights and interests is insufficient in the aspect of legislation protection, and has also proposed to strengthen the disclosure obligations of operators and to strengthen the supervision and control of online shopping. Perfect dispute resolution mechanism and other viewpoints. Overall, these are conducive to the protection of online shopping consumer rights and interests. However, most of the existing studies only discuss the legal protection of network consumers' rights and interests from a specific angle of view, and lack the consciousness of comprehensive protection. The author thinks that with the development of network economy, the infringement of network consumers' rights and interests is becoming more and more complicated. In order to strengthen the protection of network consumers' rights, we should perfect all kinds of protection mechanisms from the angle of comprehensive protection. And pay full attention to the coordination and linkage of various protection mechanisms, while protecting the rights and interests of individual consumers, pay attention to the protection of the general interests of consumers, so that all kinds of social phenomena infringing on the rights and interests of consumers can be effectively controlled as a whole. This paper consists of three parts: introduction, text and conclusion. In the preface, the background and significance of the research on the topic and the status quo of the research at home and abroad are described. Secondly, this paper also introduces the innovation points and key points. In the main part, it is divided into four chapters: the first chapter, the consumer rights and interests protection in the network consumption is summarized. This paper introduces the characteristics of network consumption and the dilemma of consumer's rights and interests protection in network consumption, and puts forward the legal regulation and deficiency of consumer's rights and interests in our country's network consumption. Through the analysis of foreign network consumer rights and interests of the legal mechanism to enlighten our country; chapter III, proposed coordination of the network consumer rights and interests protection mechanism, improve legislation, law enforcement, social services three mechanisms; chapter four, In view of the network consumer rights and interests protection system insufficiency puts forward the concrete proposal. The last part is the conclusion, which briefly summarizes the views of the article.
【學位授予單位】:貴州師范大學
【學位級別】:碩士
【學位授予年份】:2017
【分類號】:D923.8

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