本文關(guān)鍵詞：冷鏈?zhǔn)称菲髽I(yè)物流外包服務(wù)商選擇研究　出處：《南京農(nóng)業(yè)大學(xué)》2013年碩士論文　論文類型：學(xué)位論文

  更多相關(guān)文章： 冷鏈物流 物流外包 服務(wù)商選擇 指標(biāo)體系 改進(jìn)GAHP-TOPSIS方法

【摘要】：隨著我國(guó)人民生活水平的不斷提高,人們對(duì)食品的安全程度越來(lái)越重視,食品冷鏈物流在其推動(dòng)下得到了快速的發(fā)展。冷鏈物流,也叫低溫物流,是以冷凍工藝學(xué)為基礎(chǔ)、以制冷技術(shù)為手段的低溫物流過(guò)程。由于生鮮食品易變質(zhì)的特性,食品從產(chǎn)地收購(gòu)或捕撈之后,在產(chǎn)品流通加工、運(yùn)輸、倉(cāng)儲(chǔ)、裝卸、搬運(yùn)、分銷和零售過(guò)程中,要求各個(gè)環(huán)節(jié)必須緊密銜接,并配合以合適的設(shè)備、統(tǒng)一的管理,以使產(chǎn)品處于必需的低溫環(huán)境下,以保證食品質(zhì)量,減少食品損耗。由于冷鏈物流對(duì)技術(shù)含量、物流基礎(chǔ)設(shè)施設(shè)備和操作都有較高的要求,很多食品企業(yè)為了節(jié)約成本,提高核心競(jìng)爭(zhēng)力,往往傾向于選擇將公司的冷鏈業(yè)務(wù)全部或者部分外包給能夠提供專業(yè)冷鏈服務(wù)的第三方物流公司。目前市場(chǎng)上第三方冷鏈服務(wù)商眾多,然而其提供的冷鏈物流服務(wù)參差不齊。冷鏈物流服務(wù)質(zhì)量的好壞直接影響著企業(yè)的產(chǎn)品品質(zhì)和顧客滿意度,進(jìn)而影響企業(yè)的持續(xù)發(fā)展與消費(fèi)者的健康安全。因此,選擇合適的物流合作伙伴對(duì)于冷鏈?zhǔn)称菲髽I(yè)來(lái)說(shuō)至關(guān)重要。 關(guān)于第三方物流供應(yīng)商的選擇已不是一個(gè)新話題,但是目前研究主要集中于宏觀層面上的第三方物流服務(wù)商選擇,而專門(mén)針對(duì)某一行業(yè)第三方物流服務(wù)商選擇模型的研究,雖也有涉及,但總體較少。由于生鮮食品的特殊性,對(duì)于冷鏈物流,生產(chǎn)商除了要考慮服務(wù)價(jià)格和對(duì)分銷渠道控制因素以外,更多是要考慮控制產(chǎn)品的品質(zhì)、質(zhì)量安全以及服務(wù)的時(shí)效性。這要求我們必須提出一套更適合冷鏈?zhǔn)称穼?shí)際情況的第三方物流供應(yīng)商評(píng)價(jià)指標(biāo)體系,從而為食品企業(yè)對(duì)第三方冷鏈物流供應(yīng)商進(jìn)行有效的選擇提供參考。 本文首先通過(guò)查閱文獻(xiàn),對(duì)前人在物流外包、第三方物流服務(wù)商選擇指標(biāo)與評(píng)價(jià)方法方面的研究進(jìn)行總結(jié),分析其優(yōu)缺點(diǎn)。其次介紹了冷鏈物流與物流外包相關(guān)理論,結(jié)合我國(guó)冷鏈?zhǔn)称返奶匦砸约捌鋵?duì)冷鏈物流的特殊要求,通過(guò)深度訪談和問(wèn)卷調(diào)研的方式,研究了冷鏈?zhǔn)称菲髽I(yè)選擇第三方物流合作伙伴的基本流程,構(gòu)建了一套針對(duì)食品企業(yè)的冷鏈物流服務(wù)商選擇指標(biāo)體系。再次,對(duì)比國(guó)內(nèi)外關(guān)于第三方物流供應(yīng)商選擇與評(píng)價(jià)中所使用的方法的優(yōu)缺點(diǎn),提出采用基于灰色關(guān)聯(lián)度改進(jìn)的AHP-TOPSIS法來(lái)選擇和評(píng)價(jià)第三方物流服務(wù)商。最后,利用國(guó)內(nèi)某食品生產(chǎn)企業(yè)選擇冷鏈物流服務(wù)商的案例進(jìn)行了分析研究,結(jié)果驗(yàn)證了所建模型的有效性,為我國(guó)冷鏈?zhǔn)称菲髽I(yè)在選擇物流服務(wù)商的決策方面提供了參考依據(jù)。
[Abstract]:With the continuous improvement of our people's living standards, people pay more and more attention to the safety of food, food cold chain logistics has been rapid development under its impetus. Cold chain logistics, also known as low temperature logistics. It is a low temperature logistics process based on freezing technology and refrigeration technology. Due to the perishable characteristics of fresh food, food is purchased or fished from the place of origin, and the products are processed, transported, stored and unloaded. In the process of handling, distribution and retailing, all links must be closely connected and coordinated with appropriate equipment and unified management to ensure the quality of food in the necessary low temperature environment. Reduce food loss. Due to the cold chain logistics technology content, logistics infrastructure equipment and operations have higher requirements, many food enterprises in order to save costs, improve core competitiveness. They tend to choose to outsource all or part of the company's cold chain business to the third party logistics company which can provide professional cold chain service. At present, there are many third-party cold chain service providers in the market. However, the cold chain logistics service is not uniform. The quality of cold chain logistics service directly affects the product quality and customer satisfaction. The sustainable development of enterprises and the health and safety of consumers will be affected. Therefore, it is very important to select suitable logistics partners for cold-chain food enterprises. The selection of third-party logistics suppliers is no longer a new topic, but the current research focuses on the choice of third-party logistics service providers on the macro level. The research on the selection model of third-party logistics service provider in a certain industry, although also involved, but the overall less. Because of the particularity of fresh food, the cold chain logistics. In addition to considering the price of services and control of distribution channels, manufacturers should consider controlling the quality of their products. Quality safety and timeliness of service. This requires us to put forward a set of evaluation index system of third-party logistics suppliers which is more suitable for the actual situation of cold-chain food. Therefore, it provides a reference for food enterprises to effectively select third-party cold chain logistics suppliers. First of all, through consulting literature, this paper summarizes the previous research on logistics outsourcing, third-party logistics service provider selection indicators and evaluation methods. Secondly, it introduces the theory of cold-chain logistics and logistics outsourcing, combined with the characteristics of cold-chain food and its special requirements for cold-chain logistics, through in-depth interviews and questionnaire investigation. This paper studies the basic process of selecting third-party logistics partners for cold-chain food enterprises, and constructs a set of cold chain logistics service providers selection index system for food enterprises. Thirdly. Compare the advantages and disadvantages of the methods used in the selection and evaluation of third-party logistics suppliers at home and abroad. This paper proposes to select and evaluate the third-party logistics service providers by using the improved AHP-TOPSIS method based on the grey correlation degree. Finally. The case of a domestic food production enterprise choosing cold-chain logistics service provider is analyzed and the results verify the validity of the model. It provides reference for Chinese cold chain food enterprises to choose logistics service providers.
【學(xué)位授予單位】：南京農(nóng)業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2013
【分類號(hào)】：F426.82;F259.23

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