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沈陽市政府績效管理問題及對策研究

發(fā)布時間:2018-06-03 23:00

  本文選題:政府 + 績效評估。 參考:《遼寧大學》2014年碩士論文


【摘要】:提升政府績效是當代政府管理研究課題的焦點,也是公共管理的永恒的目標追求。政府績效管理能夠更直觀、切實無誤地反映當前的政府管理狀況,及時反射出其管理過程中凸顯的問題并及時修正,從而幫助政府更好地改進服務質(zhì)量、提高管理效能、刷新自身形象,對于優(yōu)化行政管理模式、深化行政體制改革、促進社會進步及發(fā)展具有重要的意義。 自上世紀七十年代績效管理被順利應用于西方國家的政府部門并取得良好的效果,其作為降低政府成本、提高政府辦事效率及公眾滿意度的重要工具開始在全世界范圍內(nèi)得到廣泛關注,并掀起一股政府管理改革的巨浪。二十世紀九十年代初,中國政府部門開始逐步引入績效管理,拉開了政府績效改革的序幕。沈陽市作為全國最早開展政府績效評估的城市之一,其政府績效管理模式在績效評估工作不斷實踐、逐步改進的過程中穩(wěn)步推進、逐漸健全,取得了成績也存在諸多的問題。究其原因,是對績效管理的理解不到位,也沒有對績效管理的基本前提和流程進行規(guī)范化、科學化的設計。 本文在引入阿吉斯教授的績效管理理論的基礎上,立足沈陽市政府績效管理的實踐,分析了其存在的問題,并提出了相應的解決對策。希望可以以此為例,探索經(jīng)驗提供啟示,以更好地完善地方政府績效管理的體系。 除緒論和結論,,全文分為四個部分:第一部分內(nèi)容涵蓋了對績效、政府績效、績效評估、績效管理等基本概念的界定,以及對阿吉斯教授的績效管理理論的系統(tǒng)介紹;第二部分立足沈陽市政府績效管理的實踐,回顧其發(fā)展的六個階段,總結了實施效果并提出存在的不足;第三部分運用阿吉斯績效管理理論對沈陽市政府績效管理中存在的不足進行了詳細的分析;第四部分針對沈陽市政府績效管理存在的問題提出了完善的建議以及改進的思路。
[Abstract]:Improving government performance is the focus of contemporary government management research, and also the eternal goal pursuit of public management. The government performance management can reflect the current government management situation more intuitively and accurately, reflect the problems in its management process and correct them in time, so as to help the government to improve the service quality and management efficiency. To refresh one's own image is of great significance to optimize the administrative management mode, deepen the reform of administrative system, and promote social progress and development. Since the 1970s, performance management has been successfully applied to government departments in western countries and has achieved good results, as a way to reduce government costs. Important tools to improve government efficiency and public satisfaction have begun to receive worldwide attention and set off a wave of government management reform. In the early 1990s, Chinese government began to introduce performance management, which opened the prelude of government performance reform. As one of the earliest cities in the country to carry out government performance evaluation, Shenyang's government performance management model has been continuously practiced and gradually improved in the process of performance evaluation. The reason is that the understanding of performance management is not in place, and the basic premise and process of performance management are not standardized and scientifically designed. On the basis of introducing Professor Argis's theory of performance management, based on the practice of Shenyang municipal government performance management, this paper analyzes its existing problems and puts forward corresponding countermeasures. It is hoped that we can take this as an example to explore experiences and provide enlightenment to improve the performance management system of local government. In addition to the introduction and conclusion, the paper is divided into four parts: the first part includes the definition of the basic concepts of performance, government performance, performance evaluation, performance management, as well as the systematic introduction of Professor Ages' performance management theory; The second part is based on the practice of Shenyang municipal government performance management, reviews the six stages of its development, summarizes the implementation effect and puts forward the shortcomings; The third part uses Ages performance management theory to analyze the deficiency of Shenyang municipal government performance management in detail; the fourth part puts forward the perfect suggestion and the improvement thought to the Shenyang municipal government performance management question.
【學位授予單位】:遼寧大學
【學位級別】:碩士
【學位授予年份】:2014
【分類號】:D625

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