本文選題：政務(wù)微博 + 績效評(píng)估��； 參考：《天津大學(xué)》2014年碩士論文

【摘要】：新公共管理運(yùn)動(dòng)推動(dòng)了政府部門績效管理的發(fā)展，使政府開始注重結(jié)果，重視服務(wù)質(zhì)量和顧客滿意度，強(qiáng)調(diào)以人為本，新媒體的發(fā)展把服務(wù)型政府建設(shè)推向了新的發(fā)展階段，特別是近幾年，微博的迅速發(fā)展為政務(wù)微博的迅速繁榮提供了重要的條件，為政府在新媒體上為公眾提供公共服務(wù)搭建了便捷的平臺(tái)。 本研究對(duì)電子政務(wù)和政務(wù)微博的功能做比較分析，既找出它們的相似功能，也分析它們的差異，然后以電子政務(wù)績效評(píng)估和我國現(xiàn)階段政務(wù)微博管理狀況為結(jié)合點(diǎn)，探索研究政務(wù)微博管理績效評(píng)估對(duì)現(xiàn)有電子政務(wù)績效評(píng)估方法的借鑒和調(diào)整，并根據(jù)服務(wù)型政府建設(shè)的需要和政務(wù)微博的功能定位，，運(yùn)用常用的績效評(píng)估方法和評(píng)估工具，建立一套適用于政務(wù)微博管理績效評(píng)估的指標(biāo)體系，并運(yùn)用層次分析法計(jì)算出各指標(biāo)的權(quán)重，最后為保障政務(wù)微博管理績效評(píng)估的持續(xù)性和規(guī)范化，對(duì)政務(wù)微博管理績效評(píng)估的制度化進(jìn)行了簡要的探索，形成適合于政務(wù)微博管理績效評(píng)估的一套體系，對(duì)服務(wù)型政府的建設(shè)以及促進(jìn)和指導(dǎo)我國政務(wù)微博的健康發(fā)展有著一定的意義。
[Abstract]:The movement of new public management has promoted the development of government performance management, which makes the government begin to pay attention to results, pay attention to service quality and customer satisfaction, emphasize people-oriented. The development of new media has pushed the construction of service-oriented government to a new stage of development. Especially in recent years, Weibo's rapid development has provided important conditions for the rapid prosperity of the government, and built a convenient platform for the government to provide public services to the public in the new media. This study makes a comparative analysis of the functions of E-government and E-government Weibo, finds out their similar functions and analyzes their differences, and then takes the e-government performance evaluation and the current state of our country's state of government Weibo management as the combination point. Based on the needs of the construction of service-oriented government and the functional orientation of the government, this paper explores and studies the reference and adjustment of the existing e-government performance evaluation methods of Weibo's management performance evaluation, and applies the commonly used performance evaluation methods and evaluation tools according to the needs of the service-oriented government construction and the functional positioning of the government's Weibo. Set up a set of index system suitable for government administration Weibo management performance evaluation, and use analytic hierarchy process to calculate the weight of each index. Finally, in order to ensure the sustainability and standardization of the government Weibo management performance evaluation, This paper makes a brief exploration on the institutionalization of the performance evaluation of administrative management of Weibo, and forms a set of system suitable for the appraisal of the performance of the government administration of Weibo. It has certain significance to the construction of service-oriented government and to promote and guide the healthy development of Chinese government affairs Weibo.
【學(xué)位授予單位】：天津大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：D63

【參考文獻(xiàn)】

相關(guān)期刊論文 前1條

1 竇寶國;;我國政務(wù)微博的發(fā)展現(xiàn)狀、存在問題及對(duì)策建議[J];當(dāng)代社科視野;2012年03期

本文編號(hào)：1848381