本文選題：公共服務外包 + 風險識別��； 參考：《電子科技大學》2014年碩士論文

【摘要】：隨著我國步入經(jīng)濟和社會雙轉時期,公共服務外包成為我國政府進行市場化改革和職能轉變的必然要求。然而,實踐中公共服務外包的發(fā)展卻并非一帆風順,由于外包過程中所產生的種種問題和風險而遭受大量質疑,甚至出現(xiàn)逆向外包的趨勢。但現(xiàn)代社會是一個風險社會,風險不可避免。因此,因噎廢食不但不可取,更應考慮如何對公共服務外包進行全面系統(tǒng)的風險管理,使其在我國實現(xiàn)順利過渡,化危機為機遇。風險管理是一項系統(tǒng)工程,其首要環(huán)節(jié)是風險識別。只有全面系統(tǒng)地識別出公共服務外包的風險與否、風險類型、風險大小與風險性質,才能為全面的風險管理提供依據(jù)。由于公共服務外包的復雜特性,本文借鑒系統(tǒng)工程領域的三維結構模型,從三個角度作為切入點構建一套公共服務外包的三維風險識別模型。三個維度的設計分別是內容維度(公共服務外包的內容)、模式維度(公共服務外包的具體模式)和時間維度(公共服務外包的過程),分別用以解決基于承包商性質和外包服務性質的差異性、公共服務外包模式的差異性、公共服務外包階段的差異性進行針對性風險識別的問題。模型三個維度的構建可以實現(xiàn)對公共服務外包中風險與否與風險類型的識別,以上風險識別結果可通過風險清單的形式呈現(xiàn)。然后,通過風險識別點的定位,運用風險矩陣法和科學的評估方法,可以實現(xiàn)對公共服務外包中風險大小和風險性質的識別,以此為風險應對提供依據(jù)。以上是本文所提出的研究假設,即公共服務外包三維風險識別模型的設計。接下來,依據(jù)合理性、科學性和有效性標準,本文對模型在單個和多個項目中的具體運用為例,證明了模型總體設計的合理性、科學性和有效性。然后,又分別對模型三個維度及其要素的設計進行三方面的論證,從而證明模型三個維度的設計也是合理、科學和有效的。本研究的創(chuàng)新點在于:嘗試在公共管理領域構建一套三維概念模型,實現(xiàn)對研究對象的多角度分析。嘗試梳理出公共服務外包的通用風險清單,并通過模型進行全面系統(tǒng)的風險要素識別。嘗試將模型在多個項目中使用,實現(xiàn)系統(tǒng)的風險管理和動態(tài)的風險監(jiān)控。
[Abstract]:As our country enters the period of economic and social transformation, public service outsourcing has become an inevitable requirement for our government to carry out market-oriented reform and function transformation.However, the development of public service outsourcing is not smooth in practice, because of the various problems and risks in the process of outsourcing, it has been questioned a lot, and even the trend of reverse outsourcing.But modern society is a risk society, risk is inevitable.Therefore, it is not advisable to waste food because of choking, but should consider how to carry on the comprehensive and systematic risk management to the public service outsourcing, so that it can realize the smooth transition and turn the crisis into the opportunity in our country.Risk management is a system engineering, its primary link is risk identification.Only by comprehensively and systematically identifying the risks, types, size and nature of the risks of public service outsourcing can we provide the basis for comprehensive risk management.Because of the complex characteristics of public service outsourcing, this paper draws lessons from the three-dimensional structural model in the field of system engineering, and constructs a set of three-dimensional risk identification model of public service outsourcing from three angles.The design of the three dimensions is content dimension (content dimension of public service outsourcing), mode dimension (specific mode of public service outsourcing) and time dimension (process of public service outsourcing), respectively, to solve the problem based on contractorsDifferences in quality and nature of outsourced services,The difference of public service outsourcing mode and the difference of public service outsourcing stage.The construction of three dimensions of the model can realize the identification of risk and risk type in public service outsourcing, and the above risk identification results can be presented in the form of risk list.Then, through the positioning of risk identification points, using risk matrix method and scientific evaluation method, we can realize the recognition of risk size and risk nature in public service outsourcing, so as to provide the basis for risk response.These are the research hypotheses proposed in this paper, that is, the design of three-dimensional risk identification model for public service outsourcing.Then, according to the criteria of rationality, scientificalness and validity, this paper proves the rationality, scientificalness and validity of the overall design of the model by taking the concrete application of the model in single and multiple projects as an example.Then, the design of the three dimensions of the model and its elements are demonstrated in three aspects, which proves that the design of the three dimensions of the model is reasonable, scientific and effective.The innovation of this study lies in: try to construct a set of three-dimensional conceptual model in the field of public management, and realize the multi-angle analysis of the research object.This paper tries to sort out the general risk list of public service outsourcing and identify the risk factors through the model.This paper attempts to use the model in many projects to realize the risk management and dynamic risk monitoring of the system.
【學位授予單位】：電子科技大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：D630

【參考文獻】

相關重要報紙文章 前1條

1 本報駐英國記者 黃培昭;[N];人民日報;2013年

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本文編號：1764304