發(fā)布時間：2019-06-20 19:01

【摘要】：華夏銀行深圳分行的員工作為現(xiàn)代企業(yè)中的成員正面臨著較高的工作壓力。由工作壓力大引發(fā)的個人一系列生理、心理問題和負(fù)面行為特別是離職行為已經(jīng)成為各個企業(yè)關(guān)注的焦點。工作壓力過大會導(dǎo)致員工工作效率降低、員工對企業(yè)不滿，和員工離職行為等問題，這些都會對華夏銀行深圳分行造成嚴(yán)重的人才流失和經(jīng)濟損失。因此對員工的工作壓力源進行識別、對員工的工作壓力和離職傾向現(xiàn)狀及其關(guān)系進行研究是十分必要的。 目前針對華夏銀行深圳分行員工這一特殊群體的工作壓力和離職傾向研究還是空白。本文在現(xiàn)有研究基礎(chǔ)上編制了針對華夏銀行深圳分行員工設(shè)計的工作壓力源量表和離職傾向量表。然后采用實證分析的方法，，利用問卷調(diào)查對華夏銀行深圳分行員工的工作壓力源和離職傾向進行數(shù)據(jù)搜集，共收集到150份有效問卷。利用統(tǒng)計分析方法對搜集到的數(shù)據(jù)進行處理和分析，依次驗證了華夏銀行深圳分行員工的工作壓力源分為五個維度、華夏銀行深圳分行員工的離職傾向是個單維度變量、華夏銀行深圳分行員工工作壓力源的五個維度與離職傾向顯著正相關(guān)、華夏銀行深圳分行員工的工作壓力源與離職傾向之間存在因果關(guān)系這四個假設(shè)。最后結(jié)合數(shù)據(jù)結(jié)果進行分析，對華夏銀行深圳分行的員工壓力管理提供了措施和建議。
[Abstract]:The staff of the Shenzhen Branch of Huaxia Bank, as a member of the modern enterprise, is facing a higher working pressure. The personal series of physiological, psychological and negative behaviors, especially after-service behavior, which are caused by the working pressure, have become the focus of the enterprise's attention. The work stress has led to a reduction in the working efficiency of the staff, the employee's dissatisfaction with the enterprise, and the separation behavior of the staff, which will cause serious brain drain and economic loss to the Shenzhen Branch of Huaxia Bank. Therefore, it is necessary to identify the working pressure source of the staff, and to study the working pressure and the status of the separation tendency of the staff. At present, the research on the working pressure and the separation tendency of the staff of Shenzhen Branch of Huaxia Bank is still empty On the basis of the existing research, this paper has prepared the work pressure source scale and the turnover tendency for the staff of the Shenzhen Branch of Huaxia Bank. Table. Then, using the method of the empirical analysis, the data collection of the work pressure source and the separation tendency of the staff of the Shenzhen Branch of Huaxia Bank by the questionnaire is collected, and 150 valid questions are collected. The data collected by the statistical analysis method is processed and analyzed, and the working pressure source of the staff of the Shenzhen Branch of Huaxia Bank is verified to be divided into five dimensions, and the separation tendency of the staff of the Shenzhen Branch of Huaxia Bank is a single-dimension change. The five dimensions of the working pressure source of the staff of Shenzhen Branch of Huaxia Bank are significantly related to the turnover tendency, and there is a causal relationship between the working pressure source and the separation tendency of the staff of the Shenzhen Branch of Huaxia Bank The final combined data result is analyzed, and the measures and construction of the staff pressure management of the Shenzhen Branch of Huaxia Bank are provided.
【學(xué)位授予單位】：天津大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F832.33;F272.92

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