本文關鍵詞：工商銀行湖南省分行社會責任管理機制研究　出處：《湖南大學》2013年碩士論文　論文類型：學位論文

  更多相關文章： 工行湖南分行 社會責任 社會責任管理 機制

【摘要】：銀行作為經營貨幣和信用的特殊行業(yè),是現(xiàn)代經濟的核心,其業(yè)務活動關系到國家金融、經濟和社會的安全,比一般生產服務性行業(yè)擔負了更為重要的社會責任。中國工商銀行作為公開發(fā)行上市的大型公眾持股銀行,是全球市值最大的商業(yè)銀行,隨著中國工商銀行的業(yè)務逐步向全球擴張,必須融入國際金融企業(yè)的社會責任管理實踐。本文以理論和實踐相結合的方式對工商銀行湖南省分行的社會責任管理機制構建的依據和條件進行分析研究,希望通過以往探索的經驗總結,并借鑒先進公司的經驗,為工商銀行湖南省分行社會責任管理未來的發(fā)展提供一些有益的思考。 本文首先對社會公民理論、利益相關者理論和義利共生等理論進行了總結性的概述,并結合現(xiàn)實情況分析了工商銀行湖南省分行社會責任管理機制構建的依據。然后通過從管理基礎、區(qū)域環(huán)境和經驗基礎三個方面對工行銀行湖南省分行構建社會責任管理機制的條件予以深度分析,繼而根據企業(yè)的實際情況,制定構建其社會責任管理機制的原則,并探索性提出工商銀行湖南省分行社會責任管理機制框架,最后提出了兩大類社會責任管理機制,即內部運營與管理機制和外部導向管理機制,具體表現(xiàn)為社會責任戰(zhàn)略規(guī)劃機制、社會責任決策機制、社會責任激勵機制、社會責任監(jiān)督機制、社會責任評價機制等五類銀行社會責任管理機制,并提出了從不斷拓展其核心理念、有效改進其組織結構域管理流程、持續(xù)地培育全員社會責任執(zhí)行力等方面提出了保障銀行社會責任管理機制有效建構的具體措施。 本文在研究過程中運用了相關社會責任管理理論,為工商銀行湖南省分行進行了整體社會責任管理機制的設計和實施規(guī)劃,具有較強的可操作性。同時,該研究對本行業(yè)中其它企業(yè)也具有一定的參考價值。
[Abstract]:Bank is a special industry of money and credit, is the core of modern economy, its business activities related to financial, economic and social security, than the general production service industry has more important social responsibility. The ICBC as a public offering of large publicly owned bank, is the world's largest commercial bank. Along with the ICBC's business expansion to the world gradually, must be integrated into the practice of social responsibility management of international financial enterprises. Analyze the construction of social responsibility management mechanism combining the theory and practice of industrial and Commercial Bank of Hunan Province branch of the basis and conditions, hopes to explore the past experience, and learn from the advanced experience of the company and provide some useful thinking for the development of industrial and Commercial Bank of China branch in Hunan province social responsibility management in the future.
Firstly, civil society theory, stakeholder theory and the theory of mutualism summarized in the summary, combined with the reality of the construction of industrial and Commercial Bank of China branch in Hunan province social responsibility management mechanism basis. Then from the management foundation, in-depth analysis to the three aspects of regional environment and experience based on industrial and commercial Bank of Hunan branch of the construction of social responsibility management system, and then according to the actual situation of enterprises, formulate its social responsibility management mechanism principle, and put forward, ICBC Hunan branch of social responsibility management system framework, finally puts forward two kinds of social responsibility management mechanism, internal operation and management oriented mechanism and external management the mechanism, the specific performance of social responsibility social responsibility strategy planning mechanism, decision-making mechanism, incentive mechanism of social responsibility, social responsibility, supervision mechanism, agency Responsibility Evaluation Mechanism of five kinds of bank social responsibility management mechanism, and put forward from expanding its core concept, improve the organizational structure of the domain management process, continuously fostering full execution of social responsibility and put forward specific measures to ensure the effective construction of bank social responsibility management mechanism.
This paper uses the theory of social responsibility management in the course of the study, the planning and design and implementation of the overall mechanism of social responsibility management for industrial and Commercial Bank of China branch in Hunan Province, has a strong operability. At the same time, the study also has a certain reference value for other enterprises in this industry.

【學位授予單位】：湖南大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F270;F832.33

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本文編號：1370934