發(fā)布時(shí)間：2018-01-10 07:23

  本文關(guān)鍵詞：慣例創(chuàng)新與物流服務(wù)商能力演進(jìn)　出處：《北京交通大學(xué)》2017年博士論文　論文類型：學(xué)位論文

  更多相關(guān)文章： 慣例創(chuàng)新 物流服務(wù)能力 吸收能力 運(yùn)營(yíng)能力 鏈接慣例 協(xié)同

【摘要】：演化經(jīng)濟(jì)學(xué)借用生物學(xué)的基因概念,提出了重要的慣例概念及其演化模式,為解釋經(jīng)濟(jì)系統(tǒng)演化過程提供了一個(gè)動(dòng)態(tài)變化的研究框架。慣例作為組織能力構(gòu)成的微觀基礎(chǔ),為能力研究提供了新方法。本文從慣例創(chuàng)新角度研究物流服務(wù)商能力及其演進(jìn)過程。首先,通過對(duì)慣例概念、特征及構(gòu)成的分析,闡釋了慣例與能力、資源及商業(yè)模式之間的邏輯關(guān)系,提出慣例創(chuàng)新是指在組織內(nèi)部,慣例按照變異(Variation)、選擇(Selection)、保留(Retention)、復(fù)制(replication)的順序,跨越組織內(nèi)部層級(jí)演進(jìn)的過程,而能力演進(jìn)是管理層有意干預(yù)的、以組織慣例創(chuàng)新為主線的演化過程。結(jié)合物流行業(yè)的特點(diǎn),本文提出物流服務(wù)商能力由運(yùn)營(yíng)能力和吸收能力兩部分組成,通過對(duì)兩種能力的功能與作用分析,提出運(yùn)營(yíng)能力由運(yùn)營(yíng)慣例構(gòu)成,吸收能力由搜索慣例構(gòu)成。從價(jià)值鏈視角對(duì)運(yùn)營(yíng)能力的構(gòu)成進(jìn)行了識(shí)別與分類。運(yùn)營(yíng)能力是支撐組織當(dāng)前商業(yè)模式運(yùn)轉(zhuǎn)的能力。吸收能力則是企業(yè)動(dòng)態(tài)應(yīng)對(duì)外部經(jīng)營(yíng)環(huán)境變化時(shí)的一組慣例創(chuàng)新流程。以新知識(shí)及互補(bǔ)性資源吸收與轉(zhuǎn)化的方式,通過改變、更新、修正運(yùn)營(yíng)能力構(gòu)成及資源配置而建立。本文將慣例參與者分為管理層、經(jīng)營(yíng)層、操作層三個(gè)層面,不同組織層級(jí)中的慣例活動(dòng)特征存在較大差異,對(duì)運(yùn)營(yíng)能力及吸收能力慣例集及特征進(jìn)行了分層級(jí)識(shí)別。本文提出了 "鏈接慣例"的概念。鏈接慣例類似人體中樞神經(jīng)的傳導(dǎo)系統(tǒng)。作為連接物流服務(wù)商吸收能力與運(yùn)營(yíng)能力之間的橋梁,是其跨越組織邊界及內(nèi)部層級(jí)、部門進(jìn)行知識(shí)與信息傳導(dǎo)的通路,是組織依賴的推動(dòng)創(chuàng)新活動(dòng)、協(xié)調(diào)價(jià)值鏈活動(dòng)間的銜接、提高各要素效率的重要手段。本文提出慣例創(chuàng)新是能力演進(jìn)的主線,建立了基于吸收能力的物流服務(wù)商多層級(jí)慣例創(chuàng)新模型。根據(jù)慣例形式面與執(zhí)行面的構(gòu)成特點(diǎn),將慣例創(chuàng)新分為兩個(gè)階段:設(shè)計(jì)階段與執(zhí)行階段。第一階段為設(shè)計(jì)階段,是指完成各種新慣例形式面內(nèi)容的設(shè)計(jì)。經(jīng)過經(jīng)營(yíng)層初步執(zhí)行驗(yàn)證及慣例選擇與管理層二次慣例選擇,形成公司層級(jí)的新戰(zhàn)略慣例,重新定義新客戶價(jià)值主張,明確既有運(yùn)營(yíng)能力與實(shí)現(xiàn)新客戶價(jià)值主張所需能力的差距;第二階段為執(zhí)行階段,是在新經(jīng)營(yíng)環(huán)境中通過新慣例的復(fù)制完成能力增進(jìn)的過程。通過對(duì)慣例復(fù)制的方式使得新知識(shí)在組織內(nèi)部得到學(xué)習(xí)與傳播,彌補(bǔ)現(xiàn)有能力差距。舊慣例的更新提高了慣例參與者的認(rèn)知,在新慣例執(zhí)行中優(yōu)化、升級(jí)現(xiàn)有資源,建立保證新慣例集執(zhí)行效果的資源基礎(chǔ)。這個(gè)過程中,管理層對(duì)新戰(zhàn)略慣例的明確及執(zhí)行,是促進(jìn)運(yùn)營(yíng)慣例集形式面與執(zhí)行面、慣例集與執(zhí)行所需投入的資源要素間相互作用達(dá)成匹配的驅(qū)動(dòng)力,是能力提升及新能力形成的必經(jīng)之路。本文在大量實(shí)證的基礎(chǔ)上,構(gòu)建了基于客戶價(jià)值的企業(yè)能力提升邏輯圖,提出了基于客戶價(jià)值的物流服務(wù)商關(guān)鍵運(yùn)營(yíng)能力識(shí)別模型和識(shí)別矩陣,分別從價(jià)值認(rèn)知角度對(duì)客戶的經(jīng)濟(jì)價(jià)值、功能價(jià)值和心理價(jià)值,三個(gè)方面影響顯著的關(guān)鍵運(yùn)營(yíng)能力進(jìn)行了識(shí)別。最后,本文以案例研究的方式,探討A物流服務(wù)商從快遞企業(yè)向合同物流供應(yīng)商的商業(yè)模式轉(zhuǎn)型過程中,能力以慣例創(chuàng)新的形式演進(jìn)的過程,從實(shí)踐角度,分析、論證了商業(yè)模式變革背景下,慣例創(chuàng)新促進(jìn)企業(yè)能力提升的內(nèi)在機(jī)理。
[Abstract]:The evolution of gene concept in economics use the biological proposed practice, the important concept and its evolution mode, provides a research framework to explain the dynamic changes of the economic system evolution process. The micro foundation practice as an organizational capability which provides a new method for the ability of logistics service providers. This paper research from the practice angle of innovation ability and its evolution process. First, based on the practice of the concept, characteristics and composition analysis, and explains the practice ability, the logical relationship between resources and business model, put forward innovation practice refers to the organization, in accordance with the customary variation (Variation), select (Selection), retention (Retention), copy (replication) sequence. Across the evolution of organization, and the ability of evolution is the management intends to intervene, the evolution process of organizational routines to innovation as the main line. According to the characteristics of the logistics industry, this paper. The logistics service ability by operation ability and the absorption capacity of the two part, by analyzing the function and effect of two kinds of ability, proposed operational capacity consists of operational practices, absorptive capacity by the search. Practice is the identification and classification from the perspective of value chain of operation ability. Operational capability is the ability to operate the support organization the business model is the enterprise absorptive capacity. The dynamic response to external changes in the operating environment is a practice process. By the way of innovation, and transformation of new knowledge and complementary resources absorbed by change, update, set up operating capacity and resource allocation and correction. The participants were divided into management practices, management, operation from three aspects, there is a big difference between the characteristics of practice activities in different organization level, the operating capacity and absorptive capacity in practice and features of the hierarchical recognition. In this paper. The concept of "link practice". The conduction system links the human central nervous system. A similar practice is a bridge between the logistics service provider absorptive capacity and operating capacity, which is across organizational boundaries and internal hierarchy, Department of knowledge and information transmission channel, is dependent to promote innovation activities, coordination of value chain activities the important means to improve the efficiency of the various elements. This practice is the main innovation competence, establish multi-level logistics service innovation model based on the practice of the absorption capacity. According to the practice form and perform the composition characteristics, practice innovation will be divided into two stages: design stage and implementation stage. The first stage for the design stage, is designed to complete a variety of new forms of practice contents. After a business executive and preliminary verification layer selection and management practice two practice, form the company The level of the new strategic practice, redefining the new customer value proposition is clear, operation ability and implementation of new customer value proposition for the gap; the second stage is the stage of implementation, through new practices in the new business environment in the process of replication ability enhancement. The practice of copying mode makes the new knowledge learning and communication within the organization, make up the existing capacity gap. The old routines update improve participants' cognitive practice, optimization in the new practices, upgrading existing resources, ensure new practices set resource based implementation of the results. In this process, the management of the new strategic practice and clear implementation, is to promote the operation in practice the form and its implementation, the interaction of practice and execution of the work required to reach resources, driving force, is the formation of the ability to enhance the ability and the new way in this paper. Based on the empirical construction of ability of companies to enhance customer value based on the logic diagram, and put forward the key operation ability to identify logistics service models and identify customer value based on the matrix, respectively from the cognitive perspective of customer value of economic value, function value and psychological value, ability of key operation three aspects were significantly affected recognition. Finally, based on the case study, to explore the process of A logistics service providers from the courier companies to contract logistics provider business model transformation, the ability to form the innovation practice process of evolution, from the perspective of practice, analysis, demonstrates the background of the business model changes, practice innovation to promote internal mechanism to enhance the ability of the enterprise.

【學(xué)位授予單位】：北京交通大學(xué)
【學(xué)位級(jí)別】：博士
【學(xué)位授予年份】：2017
【分類號(hào)】：F259.23

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