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  本文選題：新公共管理　切入點：新公共服務(wù)　出處：《河南大學》2010年碩士論文

【摘要】： 20世紀末葉,西方世界出現(xiàn)了一些改革傳統(tǒng)行政管理思想的新理論、新流派,其中堪稱典范、影響深遠的是新公共管理理論與實踐,它在理論上體現(xiàn)著公共行政學研究的新成果,在實踐上指導(dǎo)著西方國家的公共部門改革,但是新公共管理在風靡歐美等西方國家之時也遭到了多方質(zhì)疑,其中最具影響力的批判理論是新公共服務(wù)理論,它吸收、繼承了民主治理的理論,同時努力將新公共管理理論中的效率和生產(chǎn)力理論融入民主、社區(qū)和公共利益理論之中,從而形成一種更廣泛的理論體系,體現(xiàn)了追求公共行政諸種規(guī)范之間平衡發(fā)展的新途徑,被稱為公共行政發(fā)展的新范式。 隨著后工業(yè)社會的到來,行政理論范式的轉(zhuǎn)化昭示著社會治理模式的轉(zhuǎn)型,正在由管理型社會治理模式向服務(wù)型治理模式轉(zhuǎn)變,新公共管理所倡導(dǎo)的治理改革顯得偏頗暗淡,社會治理的“公共服務(wù)”成為當代世界范圍的新焦點。我國在經(jīng)濟發(fā)展的同時,不斷深化行政管理體制改革,著力建設(shè)保障和改善民生的服務(wù)型政府已成為國家行政實踐的新目標。本文以新公共服務(wù)理論為研究對象,通過與新公共管理理論進行比較,采用文獻研究,比較研究,實證研究等方法進行系統(tǒng)分析,闡明新公共服務(wù)的理論優(yōu)越性、時代先進性及其對當前主流行政理論的超越和創(chuàng)新,分別從治理主體、治理理念、治理手段和價值取向四個方面論證新公共服務(wù)對新公共管理的超越,想必有一定的理論和現(xiàn)實價值。 在治理主體上,新公共管理強調(diào)經(jīng)濟方法和私人部門管理,社會治理主體仍是政府,只是通過市場競爭機制來提高政府的行政效率;而新公共服務(wù)認識到市民社會的發(fā)展,提倡并擴大公民參與,形成政府與社會的共同治理,政府的主要職能是“服務(wù)”,幫助公民表達和實現(xiàn)其共同利益,而非在新的方向上控制或駕馭社會。在治理理念上,新公共管理突出政府的回應(yīng)性,但卻忽視公私部門的差別,以狹隘的“顧客導(dǎo)向”及企業(yè)家精神改革政府;新公共服務(wù)通過對公民權(quán)的闡釋,重新定義公民和政府的角色,政府最本質(zhì)的精神應(yīng)是關(guān)注公民和公共精神,公共行政人員的職責是服務(wù)公民。在改革傳統(tǒng)公共行政的方法上,新公共管理表現(xiàn)得過于膚淺,拘泥于效率至上的管理模式;而新公共服務(wù)無論是在放松管制、彈性化,還是在公務(wù)員素養(yǎng)、決策參與和行政責任等方面都體現(xiàn)了新的內(nèi)涵。在價值取向上,新公共管理偏好經(jīng)濟、效率和效能;而新公共服務(wù)秉承新公共行政價值觀,注重價值理性、公正公平、民主行政,追求公共利益。通過比較論證,本文認為新公共服務(wù)倡導(dǎo)的治理模式更符合后工業(yè)社會的發(fā)展和文明,也與我國行政體制改革的價值理念相吻合。服務(wù)型政府建設(shè)是我國行政體制改革的目標選擇,它一方面強調(diào)以人為本,保障和實現(xiàn)人的基本權(quán)利,凸顯政府的公共服務(wù)職能;另一方面寓管理于服務(wù)之中,更好地為社會、為公民服務(wù)。據(jù)此,本文通過對“服務(wù)型政府”和“新公共服務(wù)”的契合點的分析,結(jié)合我國服務(wù)型政府建設(shè)的現(xiàn)實情況,提出了適合建立具有中國特色的行政管理體制的對策建議。
[Abstract]:At the end of the twentieth Century, the western world has appeared some new theory, the reform of traditional administrative management thought of the new school, which is exemplary, far-reaching is the new public management theory and practice, it reflects the new achievements in the study of public administration in theory and in practice to guide the public sector reform in western countries, but the new public popular management in Europe and other western countries when has been in dispute, one of the most influential critical theory is the new public service theory, it inherits the absorption, democratic governance theory, at the same time to the new public management theory in efficiency and productivity theory into democracy, community and public interest theory, thus forming a more extensive theoretical system, presents a new approach to balanced development between the pursuit of public administrative norms, known as the new paradigm of public administration development.
With the advent of post industrial society, the transformation of administrative theory paradigm implies the transformation of social governance pattern, is managed by the social governance mode to service-oriented governance model, advocated by the new public management reform been dim, social governance of the "public service" has become a new focus of the contemporary world in China. At the time of economic development, deepening the reform of the administrative system, the construction of service-oriented government to safeguard and improve people's livelihood has become a new target of national administrative practice. Based on the new public service theory as the research object, through comparison with new public management theory, using literature research, comparative study, empirical research methods such as system the theoretical analysis, elaborated the superiority of new public service, advanced age and transcendence and innovation of the current mainstream of the administrative theory, separately from the subject of governance, governance There are four aspects to demonstrate the transcendence of new public service to new public management by means of governance and value orientation, which must have some theoretical and practical value.
In the governance body, new public management emphasizes economic methods and private sector management, the government is still the subject of social governance, only through market competition mechanism to improve the administrative efficiency of the government; new public service is aware of the development of civil society, to promote and expand citizen participation, the formation of CO governance of government and society, the government's main functions are "services" to help citizens to express and realize their common interests, rather than to control a society in new directions. In response to the concept of governance, new public management prominent government, but ignore the private department to narrow differences, "customer oriented" and the entrepreneurial spirit of reform of government; new public service through the interpretation of civil rights, citizens and redefine the role of the government, the government should be concerned about the nature of the spirit of civic and public spirit, public administrative personnel is the responsibility of service in citizens. Leather method of traditional public administration, new public management performance is too shallow, stick to the efficiency oriented management mode; and the new public service in both elastic deregulation, or in the civil service quality, decision-making and administrative responsibilities are embodied in the new dimension. In the value orientation, the new public the management of preference economy, efficiency and effectiveness; and the new public service with new public administration values, value rationality, fairness, democracy, the pursuit of public interest. Through comparative analysis, this paper argues that the development of civilization and the industrial society advocated by the new public service governance model is more in line with, is consistent with the values I China's administrative system reform. The construction of service-oriented government is the goal of the reform of administrative system of our country, it has stressed that the people-oriented, protection and Realization of basic human rights, highlighting the government's public service On the other hand; integrating services with management, better social services to citizens. Therefore, based on the analysis of the "point of service oriented government" and "new public service", combined with the reality of building a service-oriented government in China, and puts forward some countermeasures and suggestions to establish a special administrative China the system is suitable.

【學位授予單位】：河南大學
【學位級別】：碩士
【學位授予年份】：2010
【分類號】：D035

【引證文獻】

相關(guān)碩士學位論文 前1條

1 欒紅玉;我國農(nóng)村公共服務(wù)供給中縣級政府責任探析[D];黑龍江大學;2013年

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本文編號：1727308