本文選題：人際冷漠　切入點：社會群體　出處：《云南師范大學》2017年碩士論文　論文類型：學位論文

【摘要】：本研究在理論研究的基礎上,通過兩種方法,從心理學角度對公務員、教師、醫(yī)護人員三種不同社會群體的人際冷漠態(tài)度進行了實證調(diào)查,并對調(diào)查結果進行了分析和比較。一是問卷法,考察三種社會群體在人際冷漠態(tài)度上是否存在差異。有214名在職公務員、196名在職教師和226名在職醫(yī)護人員遞交了有效問卷,我們對其結果進行定量分析�？偨Y得出,公務員、教師、醫(yī)護人員在人際冷漠總分上無顯著差異,在擔心失誤維度上,醫(yī)護人員得分低于公務員、教師,呈顯著性差異。二是半結構化深度訪談法。隨機抽取5名在職公務員、4名在職教師和5名在職醫(yī)護人員為訪談對象,采用經(jīng)典的“扎根理論”,先通過對訪談內(nèi)容的逐行編碼來定義看法和行為,再依次完成二級、三級編碼,最后得出三個核心式編碼,其中在人際冷漠影響因素此核心式編碼中發(fā)現(xiàn),是否具備救助知識是區(qū)別三個社會群體人際冷漠的一個重要組成部分。研究得出,(1)公務員、教師、醫(yī)護人員人際冷漠態(tài)度總體上無顯著性差異,不存在哪個群體更冷漠,在擔心失誤維度上,醫(yī)護人員得分顯著低于公務員和教師,主要與是否具備專業(yè)救助知識有關;(2)公務員、教師、醫(yī)護人員的人際冷漠受到多個方面的影響,其影響存在相互交織又區(qū)別的特點。(3)三者人際冷漠都受到助人者特征、外部環(huán)境因素的影響;但與醫(yī)護人員相比,公務員、教師的人際冷漠還受到助人者特征的影響;(4)醫(yī)護人員與公務員、教師人際冷漠的差異原因同其自身的職業(yè)特點密切相關;(5)對人際冷漠的改善我們可從宏觀層面和微觀層面兩方面著手;(6)三者對人際冷漠現(xiàn)狀的態(tài)度呈現(xiàn)出一致性:社會大方向是積極的,人際冷漠現(xiàn)象的存在僅為個別現(xiàn)象。
[Abstract]:On the basis of theoretical research, this study investigates the interpersonal apathy attitudes of civil servants, teachers and medical staff in three different social groups from the perspective of psychology through two methods. The results were analyzed and compared. First, questionnaire was used to investigate whether there were differences in interpersonal apathy among the three social groups. 214 in-service civil servants, 196 serving teachers and 226 in-service health care workers submitted valid questionnaires. In conclusion, there is no significant difference in the total interpersonal apathy of civil servants, teachers and medical staff. In the dimension of worrying about mistakes, the scores of medical and nursing personnel are lower than those of civil servants and teachers. There were significant differences. Second, semi-structured in-depth interviews were conducted. Five in-service civil servants, four in-service teachers and five in-service health care workers were randomly selected as the subjects. Using the classical "rooted theory", the author defines the view and behavior through the line-by-line coding of the interview content, and then completes the two-level and third-level coding in turn, and finally obtains three core codes. Among them, in the core coding of influencing factors of interpersonal apathy, it is found that the existence of rescue knowledge is an important part of distinguishing interpersonal apathy among three social groups. There was no significant difference in interpersonal apathy among medical and nursing personnel, and there was no significant difference between them. The scores of medical and nursing staff were significantly lower than those of civil servants and teachers in the dimension of worrying about errors, mainly related to whether they had professional knowledge of relief or not. The interpersonal apathy of teachers and medical personnel is influenced by many aspects, and its influence is intertwined and distinct. (3) all three interpersonal apathy are influenced by the characteristics of helpers and external environmental factors; however, compared with health care workers, civil servants, Teachers' interpersonal apathy is also influenced by the characteristics of helpers. (4) Medical and health care workers and civil servants, Teachers' differences in interpersonal apathy are closely related to their own professional characteristics. (5) the improvement of interpersonal apathy can be carried out from the macro and micro levels) the attitude of the three towards the present situation of interpersonal apathy is consistent. : the general direction of society is positive. The existence of interpersonal apathy is only an individual phenomenon.
【學位授予單位】：云南師范大學
【學位級別】：碩士
【學位授予年份】：2017
【分類號】：B848

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