情緒與網(wǎng)絡(luò)人際信任
本文關(guān)鍵詞: 網(wǎng)絡(luò)人際信任 情緒 頭像 群組類別 出處:《華中師范大學(xué)》2014年碩士論文 論文類型:學(xué)位論文
【摘要】:隨著互聯(lián)網(wǎng)的快速發(fā)展,人際交往成為個體網(wǎng)絡(luò)使用的主要目的之一。它以網(wǎng)絡(luò)為媒介建立起陌生人之間的聯(lián)系,為人們的交往提供了便利,同時也造成了網(wǎng)絡(luò)交往中的諸多不確定性。為此,研究者指出,人際信任成為網(wǎng)絡(luò)交往成功的關(guān)鍵因素,同時,對網(wǎng)絡(luò)人際信任的影響因素做了大量研究,主要集中于網(wǎng)絡(luò)環(huán)境因素、人格、認(rèn)知因素等,卻忽視了情緒對網(wǎng)絡(luò)人際信任的影響。但關(guān)于線下人際信任的研究指出,情緒是影響人際信任的重要因素之一。鑒于此,本研究結(jié)合情緒與人際信任的相關(guān)理論,擬探討情緒與網(wǎng)絡(luò)人際信任的關(guān)系。 實驗一為3×4混合實驗設(shè)計,采用信任博弈范式考察情緒對不同頭像類型受信者的網(wǎng)絡(luò)人際信任水平的影響。結(jié)果表明,在真人頭像的條件下,積極情緒對網(wǎng)絡(luò)人際信任有促進作用,但消極情緒并沒有降低網(wǎng)絡(luò)人際信任水平。在非真人頭像的條件下,情緒對網(wǎng)絡(luò)人際信任的影響不顯著。 實驗二為3×2混合實驗設(shè)計,采用信任博弈范式考察情緒對不同組別受信者的網(wǎng)絡(luò)人際信任水平。結(jié)果表明,對來自同一群組的受信者,積極情緒對個體網(wǎng)絡(luò)人際信任水平有促進作用,但消極情緒并沒有降低網(wǎng)絡(luò)人際信任水平。對來自其他群組的受信者,情緒對網(wǎng)絡(luò)人際信任的影響不顯著。 綜上可知,積極情緒對網(wǎng)絡(luò)人際信任并沒有普遍增益的作用,受信者的社會線索對二者之間的關(guān)系起調(diào)節(jié)作用。具體表現(xiàn)為,當(dāng)受信者的社會線索較為豐富時,積極情緒提高了個體的網(wǎng)絡(luò)人際信任水平;當(dāng)受信者的社會線索極度缺乏時,積極情緒對網(wǎng)絡(luò)人際信任沒有影響。而無論受信者的社會線索豐富與否,消極情緒均沒有表現(xiàn)出對網(wǎng)絡(luò)人際信任的削弱作用。 此外,本研究還發(fā)現(xiàn),個體的網(wǎng)絡(luò)人際信任水平相對較低,且不存在顯著的性別差異;頭像、群組類別是影響受信者可信度的重要因素。
[Abstract]:With the rapid development of the Internet, interpersonal communication has become one of the main purposes of the use of individual networks. At the same time, it also causes a lot of uncertainty in the network communication. Therefore, the researchers point out that interpersonal trust is the key factor to the success of network communication. At the same time, a lot of research has been done on the influence factors of network interpersonal trust. It mainly focuses on network environment, personality, cognitive factors and so on, but ignores the influence of emotion on online interpersonal trust. However, the research on offline interpersonal trust points out. Emotion is one of the most important factors affecting interpersonal trust. In view of this, this study aims to explore the relationship between emotion and online interpersonal trust by combining the theory of emotion and interpersonal trust. Experiment 1 was designed as a 3 脳 4 hybrid experiment, using the trust game paradigm to investigate the influence of emotion on the interpersonal trust level of different image types. The results showed that under the condition of real human image. Positive emotion can promote network interpersonal trust, but negative emotion does not decrease the level of network interpersonal trust. Under the condition of non-real person image, the influence of emotion on network interpersonal trust is not significant. Experiment 2 was designed as a 3 脳 2 hybrid experiment. The trust game paradigm was used to investigate the interpersonal trust level of different groups of people. Positive emotion can promote the level of personal interpersonal trust, but negative emotion does not decrease the level of online interpersonal trust, but the influence of emotion on network interpersonal trust is not significant for those who come from other groups. To sum up, positive emotion has no universal effect on network interpersonal trust, and the social clues of the trustee play a regulating role in the relationship between the two. When the trusted person's social clue is abundant, the positive emotion enhances the individual's network interpersonal trust level; When the trusted person's social clue is extremely short, the positive emotion has no influence on the network interpersonal trust, regardless of whether the trusted person's social clue is rich or not. Negative emotions do not show a weakening effect on network interpersonal trust. In addition, this study also found that the level of personal interpersonal trust is relatively low, and there is no significant gender difference, and group type is an important factor affecting the credibility of the trustee.
【學(xué)位授予單位】:華中師范大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2014
【分類號】:B842.6
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