【摘要】：隨著我國經(jīng)濟(jì)的飛速發(fā)展及城市化的進(jìn)程加快，國家開始注重城市社區(qū)的建設(shè)與發(fā)展。城市社區(qū)居委會(huì)是城市社區(qū)建設(shè)與發(fā)展中最為基本和核心的內(nèi)容，居委會(huì)作為提供社區(qū)服務(wù)的載體，，其服務(wù)職能能否有效發(fā)揮對(duì)社區(qū)的建設(shè)有直接影響。社會(huì)資本的各項(xiàng)資源直接對(duì)居委會(huì)的服務(wù)效果造成影響。所以通過增強(qiáng)社會(huì)資本來提高社區(qū)居委會(huì)的服務(wù)效果對(duì)社區(qū)管理意義重大。同時(shí)本文的研究也因此具有很強(qiáng)的現(xiàn)實(shí)意義。 本文綜合前人的研究,以社會(huì)資本理論、團(tuán)隊(duì)績效以及組織社會(huì)學(xué)理論為指導(dǎo)，首先界定了社會(huì)資本和居委會(huì)的相關(guān)概念后，采用三維度劃分方式即將社會(huì)資本劃分為：結(jié)構(gòu)、關(guān)系、認(rèn)知三個(gè)維度；而對(duì)于居委會(huì)服務(wù)效果分為任務(wù)績效和周邊績效并各自分出衡量指標(biāo)。分析出社會(huì)資本各個(gè)維度對(duì)居委會(huì)服務(wù)效果兩個(gè)維度之間的關(guān)系，提出理論假設(shè)。筆者以青島市三個(gè)社區(qū)作為調(diào)查問卷的發(fā)放對(duì)象，將數(shù)據(jù)進(jìn)行整理后用SPSS進(jìn)行分析，主要分析方法有：描述性分析、回歸分析、信度效度檢驗(yàn)、相關(guān)分析、T檢驗(yàn)和單因素方差。本文得出的主要結(jié)論是： (1)社區(qū)社會(huì)資本與社區(qū)居委會(huì)服務(wù)效果正相關(guān)。（2）社會(huì)資本的三個(gè)維度均對(duì)社區(qū)居委會(huì)服務(wù)效果影響有正向影響，其影響顯著程度按由高到低的順序依次是關(guān)系維度、結(jié)構(gòu)維度、認(rèn)知維度。（3）人口統(tǒng)計(jì)變量中，年齡、文化程度對(duì)社區(qū)社會(huì)資本有明顯相關(guān)；而只有社區(qū)居住年限對(duì)社區(qū)居委會(huì)服務(wù)效果有顯著影響。 根據(jù)上述結(jié)論提出以下建議：（1）提高社區(qū)社會(huì)資本中結(jié)構(gòu)維度社會(huì)資本的存量（2）充分發(fā)揮關(guān)系維度社會(huì)資本在提高居委會(huì)服務(wù)效果中的直接正向影響作用和中介作用。（3）利用好認(rèn)知維度社會(huì)資本對(duì)社區(qū)居委會(huì)服務(wù)效果的正向作用。
[Abstract]:With the rapid development of economy and the acceleration of urbanization, the country began to pay attention to the construction and development of urban communities. Urban community neighborhood committee is the most basic and core content in the construction and development of urban community. As the carrier of providing community service, its service function has a direct impact on the construction of the community. The resources of social capital directly affect the service effect of neighborhood committee. Therefore, it is of great significance for community management to improve the service effect of community neighborhood committee by strengthening social capital. At the same time, the study of this paper also has a strong practical significance. Based on the theories of social capital, team performance and sociology of organization, this paper firstly defines the concepts of social capital and neighborhood committee, and then divides social capital into three dimensions: structure. Relationship, cognitive three dimensions; The effect of neighborhood committee service is divided into task performance and peripheral performance. The relationship between each dimension of social capital and the service effect of neighborhood committee is analyzed, and the theoretical hypothesis is put forward. The author takes three communities in Qingdao as the object of questionnaire, and analyzes the data by SPSS. The main methods are descriptive analysis, regression analysis, reliability validity test, correlation analysis. T test and single factor variance. The main conclusions of this paper are as follows: (1) the community social capital is positively related to the community neighborhood committee service effect. (2) the three dimensions of social capital have a positive impact on the community neighborhood committee service effect. The order of influence significance from high to low is relational dimension, structural dimension and cognitive dimension. (3) in demographic variables, age and education level are significantly related to community social capital; Only the number of years of living in the community has a significant impact on the effect of community neighborhood committee service. According to the above conclusions, the following suggestions are put forward: (1) to improve the stock of social capital in the structural dimension of community social capital; (2) to give full play to the direct positive influence of the social capital of relational dimension in improving the service effect of neighborhood committee. (3) the positive effect of social capital on community neighborhood committee service.
【學(xué)位授予單位】：河北經(jīng)貿(mào)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2015
【分類號(hào)】：D669.3

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本文編號(hào)：2344195