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CY公司員工培訓(xùn)的管理改進研究

發(fā)布時間:2018-05-26 14:45

  本文選題:CY公司 + 員工培訓(xùn) ; 參考:《南京理工大學(xué)》2016年碩士論文


【摘要】:近年來,隨著我國醫(yī)療改革的不斷深入,我國醫(yī)藥行業(yè)將繼續(xù)保持穩(wěn)定發(fā)展,醫(yī)藥企業(yè)的結(jié)構(gòu)調(diào)整將進一步加快,綜合性醫(yī)藥企業(yè)的發(fā)展更是走上了超高速的道路,行業(yè)競爭也將更加激烈。在機遇與挑戰(zhàn)并存的背景下,如何充分利用好企業(yè)人力資源,將員工的工作業(yè)績最大化,成了當(dāng)前一個時期醫(yī)藥企業(yè)人力資源管理的當(dāng)務(wù)之急。員工培訓(xùn)作為開發(fā)與發(fā)展內(nèi)部人力資源的基本手段之一,是一種非常重要的企業(yè)軟實力,對于在市場競爭中占據(jù)有利地位具有不可替代的意義。對于員工培訓(xùn)這方面的研究也越來越得到企業(yè)的重視。CY公司是一家綜合性醫(yī)藥企業(yè),也是CZ地區(qū)規(guī)模最大的醫(yī)藥商業(yè)企業(yè),藥品分銷業(yè)務(wù)覆蓋全省,經(jīng)營管理和質(zhì)量管理水平在全國都享有盛譽,在CZ地區(qū)乃至全省醫(yī)藥企業(yè)中都具有一定的代表性。本文以CY公司(公司總部及下屬RST醫(yī)藥連鎖公司)為研究對象,采用了訪談法和問卷法,通過收集各類工作資料和數(shù)據(jù),實地開展一對一訪談和焦點小組訪談,深入了解公司員工對培訓(xùn)工作開展情況的態(tài)度,收集他們的意見和建議,并擬定了調(diào)查問卷在員工中對公司培訓(xùn)工作的各方面進行意見的收集反饋。本文通過對訪談記錄的整理和調(diào)查問卷的數(shù)據(jù)進行分析,加上對收集的資料數(shù)據(jù)的分析,結(jié)合員工培訓(xùn)相關(guān)理論,得出CY公司在員工培訓(xùn)方面存在的問題及不足主要表現(xiàn)在(1)員工培訓(xùn)與企業(yè)戰(zhàn)略脫節(jié);(2)培訓(xùn)需求分析缺失;(3)在培訓(xùn)實施方面,存在培訓(xùn)課程設(shè)置不合理、培訓(xùn)方式較為單一、培訓(xùn)師資力量薄弱等問題;(4)缺乏對培訓(xùn)效果的有效評估;(5)培訓(xùn)成果得不到很好地運用;(6)培訓(xùn)的管理機構(gòu)設(shè)置不合理,人員專業(yè)水平低。本文旨在通過分析這些問題,并從(1)提升員工培訓(xùn)與企業(yè)發(fā)展戰(zhàn)略的適配度;(2)準確分析員工的培訓(xùn)需求;(3)完善培訓(xùn)的組織實施;(4)對培訓(xùn)結(jié)果進行有效評估;(5)多因素促進培訓(xùn)成果轉(zhuǎn)化(6)完善培訓(xùn)管理的機構(gòu)設(shè)置與人員配備;(7)將培訓(xùn)融入員工職業(yè)生涯管理全過程這些方面對CY公司的員工培訓(xùn)工作進行進一步的改進和完善。同時,要做好健全完善管理制度、培育和引進高質(zhì)量的師資力量、強化企業(yè)文化形成學(xué)習(xí)氛圍等相關(guān)配套措施,使CY公司的員工培訓(xùn)能更加科學(xué)合理,讓員工培訓(xùn)真正發(fā)揮其在公司人力資源開發(fā)利用中的重要作用,從而提升CY公司作為綜合性醫(yī)藥企業(yè)的整體實力,提升員工整體素質(zhì),使之更好地服務(wù)于公司戰(zhàn)略目標的實現(xiàn)。
[Abstract]:In recent years, with the deepening of China's medical reform, the pharmaceutical industry in China will continue to maintain stable development, the restructuring of pharmaceutical enterprises will be further accelerated, and the development of comprehensive pharmaceutical enterprises has been on the road of super high speed. Industry competition will also be more intense. Under the background of co-existence of opportunities and challenges, how to make full use of human resources and maximize the performance of staff has become the urgent task of human resource management in pharmaceutical enterprises. As one of the basic means of developing and developing internal human resources, employee training is a very important soft power of enterprises, which has irreplaceable significance for occupying a favorable position in the market competition. More and more attention has been paid to the research on employee training. CY Company is a comprehensive pharmaceutical enterprise and the largest pharmaceutical commercial enterprise in CZ region. Drug distribution business covers the whole province. The level of management and quality management is well known all over the country, and it is representative in CZ area and even in the whole province. This paper takes CY Company (company headquarters and RST pharmaceutical chain company) as the research object, adopts interview method and questionnaire method, through collecting all kinds of work information and data, carries out one-to-one interview and focus group interview in the field. Further understand the employees' attitude to the training work, collect their opinions and suggestions, and draw up a questionnaire to collect feedback on all aspects of the company's training work. In this paper, through the analysis of interview records and questionnaire data, plus the analysis of collected data, combined with the relevant theory of employee training, It is concluded that the main problems and shortcomings of CY company in employee training are: 1) the disconnection between employee training and enterprise strategy and 2) lack of training needs analysis. 3) in training implementation, the training curriculum is unreasonable and the training mode is relatively single. (4) lack of effective evaluation of the training effect. (5) the training result can not be used well) the management organization of training is not reasonable and the professional level of personnel is low. The purpose of this paper is to analyze these problems. And from 1) improve the adaptability of employee training and enterprise development strategy (2) accurate analysis of staff training needs 3) improve the organization of training implementation of 4) to effectively evaluate the training results, promote the transfer of training results 6) perfect training The organization setting and staffing of training management will integrate the training into the whole process of career management of employees, which will further improve and perfect the training work of CY Company. At the same time, it is necessary to perfect and perfect the management system, cultivate and introduce high-quality teachers, strengthen the corporate culture to form a learning atmosphere and other relevant supporting measures, so that CY company's staff training can be more scientific and reasonable. Let employee training really play an important role in the development and utilization of the company's human resources, so as to enhance the overall strength of CY Company as a comprehensive pharmaceutical enterprise, enhance the overall quality of employees, and make it better serve the realization of the company's strategic objectives.
【學(xué)位授予單位】:南京理工大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2016
【分類號】:F272.92;F426.72

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本文編號:1937622


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