本文關(guān)鍵詞：石家莊Sobo商業(yè)有限公司員工滿意度改進(jìn)研究

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【摘要】：石家莊Sobo商業(yè)有限公司已有20多年的發(fā)展歷史,生產(chǎn)和供應(yīng)的產(chǎn)品包括玻璃棉、巖棉和NBR發(fā)泡絕緣材料和鋁箔隔熱材料,產(chǎn)品不僅在國內(nèi)銷售,國外市場(chǎng)已超過25個(gè)國家。目前,員工滿意度問題已成為公司發(fā)展中面臨的挑戰(zhàn)之一。本文包括六章。第一章是緒論,簡(jiǎn)要介紹了Sobo公司的使命、愿景、文化和本文研究目的、意義及方法。第二章是文獻(xiàn)綜述,對(duì)與員工滿意度相關(guān)的人力資源管理、SWOT分析、價(jià)值鏈分析等理論及研究工作進(jìn)行了介紹。在第三章中,首先對(duì)Sobo公司進(jìn)行了SWOT分析、說明了公司員工現(xiàn)狀,進(jìn)而提出了公司員工滿意度方面存在的問題,分析了其原因及及其對(duì)公司的影響。在第四章中,采用SPSS,對(duì)員工滿意度的影響因素及各因素的影響程度進(jìn)行了定量分析,結(jié)果表明:薪水、福利和激勵(lì)因素對(duì)于員工滿意度發(fā)揮著至關(guān)重要的作用,員工期待得到安全培訓(xùn),大多數(shù)員工對(duì)于公司的紀(jì)律和懲罰措施持中立的態(tài)度。第五章提出了提高Sobo公司員工滿意度的解決方案,并說明了其局限性。
【關(guān)鍵詞】：人力資源管理 員工滿意度 SPSS
【學(xué)位授予單位】：石家莊鐵道大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2016
【分類號(hào)】：F272.92;F426.7
【目錄】：

• 摘要4-5
• Abstract5-8
• CHAPTER 1 INTRODUCTION8-13
• 1.1 Introduction to Shijiazhuang Sobo Commercial Co. Ltd8-10
• 1.1.1 Mission and Vision of the company8-9
• 1.1.2 Culture of the company9-10
• 1.2 Research Aim and Objectives10-11
• 1.3 Significance of the Study11
• 1.4 Methodology11-12
• 1.5 Dilemmas of Sobo company12-13
• CHAPTER 2 LITERATURE REVIEW13-35
• 2.1 Human Resource Management13-28
• 2.1.1 Concept of Employee Satisfaction13-14
• 2.1.2 Factors of Employee Satisfaction14-16
• 2.1.3 Assessment of Employee Satisfaction16-22
• 2.1.4 Employee Contributions22-23
• 2.1.5 Benefits of Employee Satisfaction23-24
• 2.1.6 Eight Drivers of Employee Satisfaction and Engagement24-27
• 2.1.7 Employee Involvement Model27-28
• 2.2 SWOT Analysis28-30
• 2.3 Value Chain Analysis30-35
• CHAPTER 3 ANALYSIS OF THE ISSUES OF THE EMPLOYEESSATISFACTION IN SOBO COMPANY35-49
• 3.1 SWOT Analysis of Sobo Company35-37
• 3.2 Current Situations of the Employees in Sobo Company37-39
• 3.3 Issues of Employee Satisfaction in Sobo Company39-43
• 3.4 Causes of Negative Satisfaction of the Employees43-44
• 3.5 Effects and Challenges of the Issues of Employee Satisfaction44-49
• CHAPTER 4 QUANTITATIVE ANALYSIS OF THE FACTORS OFINFLUENCING EMPLOYEE SATISFACTION49-98
• 4.1 Hypotheses49-50
• 4.2 The Steps of the Analysis50-53
• 4.3 Introduction to SPSS53-56
• 4.4 Data Collection and Demographic Analysis of the Data Set56-61
• 4.5 Test of reliability and validity of the questionnaire61
• 4.6 Quantitative Analysis of the Factors Regarding Employee Satisfaction61-96
• 4.6.1 Correlation between the Level of Employee Satisfaction and Gender65-68
• 4.6.2 Correlation between the Level of Employee Satisfaction and Age68-69
• 4.6.3 Correlation between the Level of Employee Satisfaction and Designation69-72
• 4.6.4 Correlation between the Level of Employee Satisfaction and Years of Experience72-74
• 4.6.5 Correlation between the Level of Employee Satisfaction and Factor Mostly Linked To Employee Satisfaction74-96
• 4.7 Important Findings96-98
• CHAPTER 5 IMPROVEMENT OF THE EMPLOYEE SATISFACTION FORSOBO COMPANY98-107
• 5.1 Solution to improve the Employee Satisfaction for Sobo Company100-102
• 5.2 Ways of Attracting Top Quality Employees for Sobo Company102-104
• 5.3 Building an Effective Employee Retention Program for Sobo Company104-106
• 5.4 Limitations to improve Employee Satisfaction for Sobo Company106-107
• CHAPTER 6 CONCLUSION107-116
• 6.1 Recommendations for Heat Insulation Industry108-116
• REFERENCES116-119
• APPENDIX119-122
• ACKNOWLEDGEMENT122

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本文編號(hào)：1038176