【摘要】：在參考國(guó)內(nèi)外主流手機(jī)軟件(以下簡(jiǎn)稱APP)評(píng)價(jià)體系與標(biāo)準(zhǔn)的基礎(chǔ)上,以定量分析方式建立了導(dǎo)航類APP評(píng)價(jià)指標(biāo)體系,提出了功能量化指標(biāo)、用戶體驗(yàn)類指標(biāo)、軟件開發(fā)者自評(píng)三位一體的評(píng)價(jià)方式,從主觀(即用戶體驗(yàn))與客觀(即軟件功能)2個(gè)方面全面評(píng)測(cè)導(dǎo)航類APP。構(gòu)建了行程時(shí)間預(yù)測(cè)準(zhǔn)確率、路況信息覆蓋率、定位準(zhǔn)確率、路況信息分級(jí)準(zhǔn)確率4個(gè)功能量化指標(biāo)及其計(jì)算方法。建立了基于操作便捷度、信息準(zhǔn)確度、流暢度、信息及時(shí)度、穩(wěn)定度、滿意度在內(nèi)的六個(gè)用戶體驗(yàn)指標(biāo)。軟件開發(fā)者自評(píng)價(jià)重點(diǎn)考察導(dǎo)航應(yīng)用軟件的信息源、傳輸模式以及軟件功能。通過多目標(biāo)的判定決策,根據(jù)多級(jí)評(píng)價(jià)中的最不利評(píng)級(jí)最終確定綜合評(píng)價(jià)結(jié)果。以國(guó)內(nèi)3款主流導(dǎo)航軟件為案例,開展導(dǎo)航類APP量化評(píng)價(jià)方法實(shí)例應(yīng)用。案例中,被測(cè)軟件A功能量化指標(biāo)得分分別為76.42%、76.24%、100%與76.53%,用戶體驗(yàn)指標(biāo)得分4.54,總評(píng)級(jí)為一級(jí),與被測(cè)APP的市場(chǎng)份額及應(yīng)用市場(chǎng)評(píng)價(jià)結(jié)果保持了良好的一致性,為市民出行選擇導(dǎo)航應(yīng)用以及開發(fā)人員改善系統(tǒng)軟件功能提供重要參考。
[Abstract]:On the basis of referring to the mainstream mobile phone software (APP) evaluation system and standards at home and abroad, a navigation APP evaluation index system is established by means of quantitative analysis. The Trinity evaluation method of function quantification index, user experience index and software developer self-evaluation is put forward, which is subjective (i.e. user experience) and objective (i.e. software function). The navigation APP is comprehensively evaluated from two aspects. Four functional quantitative indexes and their calculation methods are constructed, including travel time prediction accuracy, road condition information coverage, positioning accuracy and road condition information classification accuracy. Indicators. The software developer's self-evaluation focuses on the information source, transmission mode and software function of the navigation application software. Through multi-objective decision-making, the comprehensive evaluation result is finally determined according to the most disadvantageous rating in the multi-level evaluation. In the example, the software A function quantification index score is 76.42%, 76.24%, 100% and 76.53%, the user experience index score is 4.54, and the total rating is grade one. It keeps good consistency with the market share and application market evaluation results of the tested APP, and provides important information for the public to choose navigation application and the developers to improve the system software function. Reference resources.
【作者單位】： 北京工業(yè)大學(xué)交通工程北京市重點(diǎn)實(shí)驗(yàn)室;北京市船舶檢驗(yàn)所(運(yùn)輸管理技術(shù)支持中心);北京服裝學(xué)院藝術(shù)設(shè)計(jì)學(xué)院;
【基金】：北京交通行業(yè)科技計(jì)劃項(xiàng)目(kj2014-2)資助
【分類號(hào)】：U495

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