【摘要】：在參考國內(nèi)外主流手機(jī)軟件(以下簡稱APP)評價體系與標(biāo)準(zhǔn)的基礎(chǔ)上,以定量分析方式建立了導(dǎo)航類APP評價指標(biāo)體系,提出了功能量化指標(biāo)、用戶體驗類指標(biāo)、軟件開發(fā)者自評三位一體的評價方式,從主觀(即用戶體驗)與客觀(即軟件功能)2個方面全面評測導(dǎo)航類APP。構(gòu)建了行程時間預(yù)測準(zhǔn)確率、路況信息覆蓋率、定位準(zhǔn)確率、路況信息分級準(zhǔn)確率4個功能量化指標(biāo)及其計算方法。建立了基于操作便捷度、信息準(zhǔn)確度、流暢度、信息及時度、穩(wěn)定度、滿意度在內(nèi)的六個用戶體驗指標(biāo)。軟件開發(fā)者自評價重點(diǎn)考察導(dǎo)航應(yīng)用軟件的信息源、傳輸模式以及軟件功能。通過多目標(biāo)的判定決策,根據(jù)多級評價中的最不利評級最終確定綜合評價結(jié)果。以國內(nèi)3款主流導(dǎo)航軟件為案例,開展導(dǎo)航類APP量化評價方法實例應(yīng)用。案例中,被測軟件A功能量化指標(biāo)得分分別為76.42%、76.24%、100%與76.53%,用戶體驗指標(biāo)得分4.54,總評級為一級,與被測APP的市場份額及應(yīng)用市場評價結(jié)果保持了良好的一致性,為市民出行選擇導(dǎo)航應(yīng)用以及開發(fā)人員改善系統(tǒng)軟件功能提供重要參考。
[Abstract]:On the basis of referring to the mainstream mobile phone software (APP) evaluation system and standards at home and abroad, a navigation APP evaluation index system is established by means of quantitative analysis. The Trinity evaluation method of function quantification index, user experience index and software developer self-evaluation is put forward, which is subjective (i.e. user experience) and objective (i.e. software function). The navigation APP is comprehensively evaluated from two aspects. Four functional quantitative indexes and their calculation methods are constructed, including travel time prediction accuracy, road condition information coverage, positioning accuracy and road condition information classification accuracy. Indicators. The software developer's self-evaluation focuses on the information source, transmission mode and software function of the navigation application software. Through multi-objective decision-making, the comprehensive evaluation result is finally determined according to the most disadvantageous rating in the multi-level evaluation. In the example, the software A function quantification index score is 76.42%, 76.24%, 100% and 76.53%, the user experience index score is 4.54, and the total rating is grade one. It keeps good consistency with the market share and application market evaluation results of the tested APP, and provides important information for the public to choose navigation application and the developers to improve the system software function. Reference resources.
【作者單位】： 北京工業(yè)大學(xué)交通工程北京市重點(diǎn)實驗室;北京市船舶檢驗所(運(yùn)輸管理技術(shù)支持中心);北京服裝學(xué)院藝術(shù)設(shè)計學(xué)院;
【基金】：北京交通行業(yè)科技計劃項目(kj2014-2)資助
【分類號】：U495

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