【摘要】：研究目的 本研究的主要目的在研究項目內(nèi)外因素與項目管理控制工具對項目管理績效之間的影響程度,希望借此研究,了解與山西移動類似的通信運營企業(yè)的各級主管,在執(zhí)行項目時,有哪些因素,會對項目的管理控制和成果產(chǎn)生影響,探討影響項目管理的因素,并為今后山西移動的工程項目管理提供參考,提高山西移動的工程管理水平。研究方法 本研究參考國內(nèi)外學者的研究將影響項目管理的因素分為項目本身的內(nèi)在因素與項目的外在因素,并結合山西移動實際,對項目管理控制工具所含的幾個因素也加以分析。本研究采用定量分析與均值統(tǒng)計相結合的方法進行,研究數(shù)據(jù)通過專家訪談與問卷調(diào)查獲取。研究發(fā)現(xiàn) 與傳統(tǒng)的項目績效研究相比,本研究首次將三種影響因素在運營商中進行運用,發(fā)現(xiàn)在健全的項目內(nèi)在因素與良好的外的在因素之下,結合合適的項目的管理控制工具控制才能有效提升項目績效。提出了影響山西移動工程項目績效的關鍵因素,并對這些內(nèi)外在因素對于項目的影響程度及方式,通過專家訪談及調(diào)查佐證,得出相關結論,將有助于幫助企業(yè)了解在項目管理方面的經(jīng)驗與不足,擬定良好項目管理策略,有效達成企業(yè)的運營目標。 實踐意義 本研究通過對具有多年通信工程管理經(jīng)驗的訪談,對影響項目績效的內(nèi)外因素及項目管理控制工具進行了分析,為山西移動今后的各種不同專業(yè)的工程管理實踐提供了有價值的參考。研究限制 本研究僅以個案分析方式來印證項目的內(nèi)外因素及管理控制工具對于項目績效的影響,但是對于各因素之間的相互關連并未探討,建議后續(xù)研究可就各因素問關系作更精確的分析研究,以對各項因素間互動影響作更細致的觀察,提出對項目管理更好的解決方案。同時,本研究的案例范圍僅局限于移動通信工程領域,對其他領域的項目可能適用性較差。 原創(chuàng)性價值 本研究首次針對山西移動的項目管理績效進行內(nèi)外因素及管控工具影響分析,可以為自己及山西移動工程管理的相關同事提供實際參考,為提高我們整體的項目管理水平提供一定的基礎依據(jù)。同時,在部門協(xié)調(diào)方面,在制度建設方面,提供一定的參考。
[Abstract]:Objective the main purpose of this study is to study the influence of project internal and external factors and project management control tools on project management performance. To understand the managers at all levels of the communication operation enterprises similar to Shanxi Mobile, and what factors are involved in the implementation of the project, which will have an impact on the management control and results of the project, and explore the factors that affect the project management. It also provides reference for the project management of Shanxi Mobile in the future and improves the engineering management level of Shanxi Mobile. The research methods this study refers to the domestic and foreign scholars' research will affect the project management factors are divided into the project itself and the external factors of the project, and combined with the reality of Shanxi Mobile, Several factors contained in the project management control tools are also analyzed. This study adopts the method of combining quantitative analysis and mean value statistics, and the data are obtained by expert interview and questionnaire survey. Compared with the traditional project performance research, this study first applies three kinds of influencing factors to the operators, and finds that the internal factors of the sound project and the good external factors are under the conditions. In order to improve the project performance effectively, the management and control tools can be used to control the project. This paper puts forward the key factors that affect the performance of Shanxi Mobile Project, and draws the relevant conclusions through the expert interview and investigation, as well as the influence degree and method of these internal and external factors on the project. It will help enterprises to understand the experience and shortcomings in project management, develop good project management strategies, and effectively achieve the operational objectives of the enterprise. The practical significance of this study through many years of communication engineering management experience interviews, the impact of the project performance of the internal and external factors and project management control tools are analyzed. Shanxi Mobile for the future of various professional engineering management practices to provide a valuable reference. The study limits this study to confirm the impact of internal and external factors and management control tools on project performance by case study, but the interrelationship between these factors is not explored. It is suggested that further study can make a more accurate analysis of the relationship between factors, make a more detailed observation of the interaction between the factors, and put forward a better solution to the project management. At the same time, the case scope of this study is limited to the field of mobile communication engineering, which may be less applicable to other fields. The original value of this study is the first time to analyze the internal and external factors and management tools of Shanxi Mobile Project Management performance, which can provide practical reference for myself and colleagues of Shanxi Mobile Project Management. In order to improve our overall project management level to provide a certain basis. At the same time, in the coordination of departments, in the construction of the system, to provide a certain reference.
【學位授予單位】：北京郵電大學
【學位級別】：碩士
【學位授予年份】：2012
【分類號】：F626;F272.92

【引證文獻】

相關博士學位論文 前1條

1 黎毅;利益相關者視角下企業(yè)績效評價體系研究[D];江西財經(jīng)大學;2011年

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本文編號：2128689