S公司基于KPI的績(jī)效考核體系優(yōu)化研究
發(fā)布時(shí)間:2018-03-20 12:34
本文選題:安防 切入點(diǎn):績(jī)效考核 出處:《東華大學(xué)》2017年碩士論文 論文類型:學(xué)位論文
【摘要】:隨著競(jìng)爭(zhēng)的日益加劇,越來(lái)越多的企業(yè)注重運(yùn)用績(jī)效考核來(lái)改善運(yùn)營(yíng)、提升效率。同時(shí),近年來(lái),國(guó)家倡導(dǎo)會(huì)計(jì)職能轉(zhuǎn)型,即由“核算職能”轉(zhuǎn)變?yōu)椤肮芾砺毮堋?而績(jī)效考核作為“管理職能”的重要一環(huán),是企業(yè)提升價(jià)值的重要手段,是企業(yè)發(fā)展轉(zhuǎn)型的重要基礎(chǔ),決定著會(huì)計(jì)職能轉(zhuǎn)型的質(zhì)量。關(guān)鍵績(jī)效指標(biāo)(KPI),在眾多的績(jī)效考核方法中,尤為常用和有效。安防行業(yè)自二十世紀(jì)九十年代中期開(kāi)始,在國(guó)內(nèi)蓬勃發(fā)展,已成為獨(dú)具特色的新興行業(yè)。但正是因?yàn)槠浒l(fā)展時(shí)間較短,且自身業(yè)務(wù)類型具有特殊性,安防企業(yè)在進(jìn)行績(jī)效考核中產(chǎn)生了較多的問(wèn)題。本文從研究背景、研究意義出發(fā),闡述了績(jī)效考核、關(guān)鍵績(jī)效指標(biāo)的相關(guān)概念和理論基礎(chǔ)。繼而以安防行業(yè)中的中型企業(yè)——S公司為例,沿著發(fā)現(xiàn)問(wèn)題、分析問(wèn)題、解決問(wèn)題的思路,對(duì)S公司基于KPI的績(jī)效考核體系進(jìn)行優(yōu)化。優(yōu)化過(guò)程中,以S公司的戰(zhàn)略目標(biāo)落地為最終目標(biāo)。首先,運(yùn)用戰(zhàn)略地圖的理論,按照財(cái)務(wù)、客戶、內(nèi)部業(yè)務(wù)流程、學(xué)習(xí)與成長(zhǎng)四個(gè)維度,將S公司的戰(zhàn)略目標(biāo)進(jìn)行規(guī)劃,通過(guò)描述戰(zhàn)略重點(diǎn),使結(jié)果與驅(qū)動(dòng)因素相結(jié)合,進(jìn)而制定公司級(jí)KPI。然后,將公司級(jí)關(guān)鍵績(jī)效指標(biāo)進(jìn)行層層分解,設(shè)計(jì)出完整的部門級(jí)KPI、員工級(jí)KPI,之后設(shè)計(jì)出各指標(biāo)權(quán)重。最后,提出S公司績(jī)效考核的實(shí)施要點(diǎn)、結(jié)果應(yīng)用,根據(jù)S公司的實(shí)際情況,強(qiáng)化優(yōu)化績(jī)效考核體系的保障措施,以便將績(jī)效考核體系更好、更快的落到實(shí)處,發(fā)揮其重要作用。通過(guò)對(duì)S公司績(jī)效考核體系的優(yōu)化,最終期望達(dá)到提升被考核人進(jìn)而整個(gè)團(tuán)隊(duì)的績(jī)效、實(shí)現(xiàn)S公司戰(zhàn)略目標(biāo)落地、提升公司市場(chǎng)競(jìng)爭(zhēng)力的同時(shí)實(shí)現(xiàn)企業(yè)的可持續(xù)發(fā)展等目的。同時(shí),論文在對(duì)S公司績(jī)效考核的設(shè)計(jì)中,結(jié)合安防行業(yè)與工程行業(yè)的特點(diǎn)進(jìn)行設(shè)計(jì),將一部分項(xiàng)目管理的理論與績(jī)效管理理論、人力資源管理理論相結(jié)合,形成跨學(xué)科的理論交叉,促進(jìn)績(jī)效考核的本土化,希望為類似的中小企業(yè)提供參考和借鑒。
[Abstract]:With the increasing competition, more and more enterprises pay attention to using performance appraisal to improve operation and efficiency. At the same time, in recent years, the state advocates the transformation of accounting function. That is, from "accounting function" to "management function", performance appraisal, as an important part of "management function", is an important means for enterprises to enhance their value and an important basis for their development and transformation. It determines the quality of accounting function transformation. Key performance indicators (KPI) are especially common and effective in many performance appraisal methods. Since the middle of 1990s, the security industry has developed vigorously in China. But because of its short development time and the particularity of its own business type, the security enterprises have many problems in the performance appraisal. This paper starts from the research background, the significance of the research. This paper expounds the related concepts and theoretical basis of performance appraisal and key performance index. Then, taking the medium-sized enterprise S company in the security industry as an example, along the way of finding problems, analyzing problems and solving problems, This paper optimizes the performance appraisal system of S Company based on KPI. In the process of optimization, it takes the strategic goal of S Company as the ultimate goal. First, it applies the theory of strategic map, according to the financial, customer, internal business process, Learning and growing up four dimensions, planning the strategic objectives of S Company, combining the results with the driving factors by describing the strategic focus, then developing the corporate level KPI.Then, the key performance indicators at the company level are decomposed layer by layer. Design a complete department level KPI, employee level KPI, then design the weight of each index. Finally, put forward the key points of S company performance appraisal, the result application, according to the actual situation of S company, strengthen the safeguard measures of optimizing the performance appraisal system, By optimizing the performance appraisal system of S Company, we hope to improve the performance of the evaluated person and then the whole team, so as to improve the performance of the whole team, so as to improve the performance of the performance appraisal system and improve the performance of the whole team, so that the performance appraisal system can be put into practice faster and play an important role. In order to achieve the strategic goal of S company, improve the market competitiveness of the company and realize the sustainable development of the enterprise, the paper designs the design of the performance appraisal of S company, combined with the characteristics of the security industry and the engineering industry. Combining the theory of project management with the theory of performance management and the theory of human resource management, this paper forms a cross-disciplinary theory to promote the localization of performance appraisal, hoping to provide reference and reference for similar small and medium-sized enterprises.
【學(xué)位授予單位】:東華大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2017
【分類號(hào)】:F272.5;F49
【參考文獻(xiàn)】
相關(guān)期刊論文 前10條
1 溫素彬;何U,
本文編號(hào):1639117
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