T市移動公司績效管理體系改進研究
本文關(guān)鍵詞: 績效管理 績效考核 績效計劃 關(guān)鍵績效指標 出處:《天津大學(xué)》2013年碩士論文 論文類型:學(xué)位論文
【摘要】:一套優(yōu)秀的績效管理體系對企業(yè)的發(fā)展具有長遠的、舉足輕重的戰(zhàn)略指導(dǎo)意義,它將每名員工的工作績效與企業(yè)的整體戰(zhàn)略目標結(jié)合起來,是企業(yè)戰(zhàn)略得以實現(xiàn)的重要保障,是企業(yè)人力資源管理的關(guān)鍵環(huán)節(jié),F(xiàn)代化企業(yè)制度普遍推行的今天,績效管理的戰(zhàn)略作用被越來越多的企業(yè)所重視,也成為人力資源改革的首要議題。然而,多數(shù)企業(yè)在運用績效管理的實踐過程中,并沒有取得理想效果,有的成為雞肋,有的甚至成為發(fā)展的瓶頸。3G牌照發(fā)放后,中國電信市場領(lǐng)域內(nèi)的競爭逐漸進入白熱化,三大運營商除了在市場運營方面各顯神通外,也更加重視“建立并有效實施科學(xué)有效的績效管理方案”,并使其成為提升核心競爭力的重要手段。T市移動公司雖然早已于2003年起就著手制訂、實施績效管理體系,但是在經(jīng)歷了3G牌照發(fā)放、收購鐵通、攜號轉(zhuǎn)網(wǎng)試點以及投資回報率提升等方面的變化后,外部形勢日趨嚴峻,,市場挑戰(zhàn)層出不窮,原有的績效管理體系已經(jīng)無法滿足現(xiàn)有的管理需要,因此必須通過加深內(nèi)部改革來應(yīng)對快速變化的市場形勢,全面提升企業(yè)效率,提高發(fā)展速度。文章首先對績效管理的理論知識進行了較為詳細深入的解讀,又運用一系列的分析研究方法闡述了T市移動公司現(xiàn)行的績效管理體系,并針對其存在的問題和缺陷提出了改進的具體方案和實施效果評估,希望通過對現(xiàn)有績效管理體系的改革,能夠使T市移動公司的績效管理工作更加成熟、更加合理、更加高效,能夠充分調(diào)動起員工的積極性和創(chuàng)造性,全面提升公司核心競爭力。
[Abstract]:A set of excellent performance management system has a long-term and decisive strategic guiding significance for the development of an enterprise. It combines the work performance of each employee with the overall strategic goal of the enterprise and is an important guarantee for the realization of the enterprise strategy. The strategic role of performance management has been paid more and more attention to by more and more enterprises, and has become the primary topic of human resources reform. In the practice of applying performance management, most enterprises have not achieved the desired results. Some have become chicken ribs, some have even become the bottleneck of development. After the 3G license issuance, the competition in the field of China's telecommunications market has gradually entered into white-hot. In addition to the three major operators in the market operation, It also pays more attention to the establishment and effective implementation of a scientific and effective performance management scheme, and makes it an important means to enhance the core competitiveness. Although T City Mobile Company has already started to formulate and implement the performance management system since 2003, However, after the changes in 3G licensing, the acquisition of Tietong, the pilot project of carrying the number to the network and the improvement of the rate of return on investment, the external situation is becoming increasingly severe and the market challenges are emerging in endlessly. The original performance management system has been unable to meet the existing management needs, so we must deepen the internal reform to cope with the rapidly changing market situation, and improve the overall efficiency of enterprises. Firstly, the paper makes a detailed analysis of the theoretical knowledge of performance management, and then expounds the current performance management system of T City Mobile Company by using a series of analytical and research methods. Aiming at the existing problems and defects, this paper puts forward the concrete plan of improvement and the evaluation of the effect of implementation. It is hoped that through the reform of the existing performance management system, the performance management work of T City Mobile Company will become more mature and reasonable. More efficient, can fully mobilize the enthusiasm and creativity of employees, improve the core competitiveness of the company.
【學(xué)位授予單位】:天津大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2013
【分類號】:F626;F272.92
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