蒙古UNITEL集團(tuán)移動(dòng)支付服務(wù)營(yíng)銷策略研究
發(fā)布時(shí)間:2022-12-08 21:44
機(jī)支付業(yè)務(wù)是近年崛起的一項(xiàng)新金融支付服務(wù),它是利用互聯(lián)網(wǎng)及手機(jī)終端為平臺(tái)及載體,實(shí)現(xiàn)了金融系統(tǒng)與移動(dòng)網(wǎng)絡(luò)的有機(jī)融合,使很多金融服務(wù),比如繳費(fèi),商品交易及銀行賬戶管理等都可以利用手機(jī)近距離完成隨著移動(dòng)通信技術(shù)的發(fā)展,智能終端的普及,手機(jī)這一現(xiàn)代化通信工具被賦予了各種各樣的附加功能。人們希望手機(jī)能提供更多的功能和服務(wù),以便利人們的生活滿足其需求的目的。支付功能就是其諸多功能中令人耳目一新的一項(xiàng)重要功能。由于其時(shí)尚,便捷的特性,在上線之初就受到了來(lái)自各方關(guān)注。加之其安全性高,使其在近年已成為了手機(jī)最具吸引力的賣點(diǎn)之一。手機(jī)支付業(yè)務(wù)是重要的增值業(yè)務(wù)之一,是未來(lái)通信運(yùn)營(yíng)商開展存量經(jīng)營(yíng),流量經(jīng)營(yíng)的重要手段。與其他發(fā)達(dá)國(guó)家(如中國(guó),美國(guó),英國(guó)和韓國(guó))的手機(jī)支付業(yè)務(wù)相比較,蒙古其具有良好的發(fā)展?jié)摿?支付業(yè)務(wù)的發(fā)展值得各方關(guān)注。本論文研究的意義在于:(1)在客戶保有方面,手機(jī)支付業(yè)務(wù)可擁有更長(zhǎng)的上網(wǎng)時(shí)間,以便為其提供更多便利用于網(wǎng)上貢獻(xiàn)。通過(guò)市場(chǎng)調(diào)查及相關(guān)數(shù)據(jù)分析,那些增值業(yè)務(wù)用戶普遍上網(wǎng)時(shí)間都很長(zhǎng),業(yè)務(wù)量很大,這些用戶都可以說(shuō)是手機(jī)支付用戶的潛在客戶,也是其保有及拓增量客戶的來(lái)源。(2)手機(jī)支付業(yè)務(wù)的...
【文章頁(yè)數(shù)】:71 頁(yè)
【學(xué)位級(jí)別】:碩士
【文章目錄】:
摘要
Abstract
1. Chapter 1 Introduction
1.1 Background and problem statement
1.2 Objectives and Significance of this study
1.3 Literature reviews
1.3.1 Summary of literature review
1.4 Main content and Research methodology
1.4.1 Main contents
1.4.2 Methodology of study
2. Chapter 2 Environment analysis of Unitel group
2.1 Macro environment analysis
2.1.1 Macro environment analysis (PEST)
2.1.2 Industrial environment analysis
2.2 Micro environment analysis of Unitel Group
2.2.1 Internal environment analysis
2.2.2 SWOT analysis
2.3 Summary of chapter
3. Chapter 3 Study of customer
3.1 Methodology of study
3.1.1 Data distribution and collection
3.1.2 Data analysis
3.2 Customer segmentation
3.3 Targeting
3.4 Positioning
3.5 Summary of chapter
4. Chapter 4 Marketing strategy
4.1 Product
4.1.1 Payment and transaction process
4.1.2 Loyalty program
4.1.3 Communication
4.2 Placement
4.3 Pricing
4.4 Promotion
4.4.1 Advertising
4.4.2 Direct marketing
4.5 Summary of chapter
Conclusion
Reference
Appendix
Acknowledgement
Resume
本文編號(hào):3714186
【文章頁(yè)數(shù)】:71 頁(yè)
【學(xué)位級(jí)別】:碩士
【文章目錄】:
摘要
Abstract
1. Chapter 1 Introduction
1.1 Background and problem statement
1.2 Objectives and Significance of this study
1.3 Literature reviews
1.3.1 Summary of literature review
1.4 Main content and Research methodology
1.4.1 Main contents
1.4.2 Methodology of study
2. Chapter 2 Environment analysis of Unitel group
2.1 Macro environment analysis
2.1.1 Macro environment analysis (PEST)
2.1.2 Industrial environment analysis
2.2 Micro environment analysis of Unitel Group
2.2.1 Internal environment analysis
2.2.2 SWOT analysis
2.3 Summary of chapter
3. Chapter 3 Study of customer
3.1 Methodology of study
3.1.1 Data distribution and collection
3.1.2 Data analysis
3.2 Customer segmentation
3.3 Targeting
3.4 Positioning
3.5 Summary of chapter
4. Chapter 4 Marketing strategy
4.1 Product
4.1.1 Payment and transaction process
4.1.2 Loyalty program
4.1.3 Communication
4.2 Placement
4.3 Pricing
4.4 Promotion
4.4.1 Advertising
4.4.2 Direct marketing
4.5 Summary of chapter
Conclusion
Reference
Appendix
Acknowledgement
Resume
本文編號(hào):3714186
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